Hyland OnBase vs Nintex Process Platform comparison

Hyland and Nintex are both solutions in the Business Process Management (BPM) category. Hyland is ranked #17 with an average rating of 7.7, while Nintex is ranked #13 with an average rating of 8.0. Hyland holds a 0.4% mindshare in BPM, compared to Nintex’s 2.0% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 90% of Nintex users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

347 Views
159 Comparison Views

100% willing to recommend

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,274 Views
735 Comparison Views

90% willing to recommend

Hyland OnBase

Nintex Process Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and Hyland OnBase compete in the business process automation category. Nintex may have a slight edge due to its user-friendliness and flexible deployment options, appealing to businesses seeking quick adaptability and mobile operations.

Features: Nintex Process Platform offers a no-code or low-code solution, enhancing ease of use and scalability. It integrates seamlessly with Microsoft ecosystems, while its LazyApproval feature supports mobile operations. Hyland OnBase provides secure document management and integration with Outlook and Salesforce, offering strong audit trails. Its adaptability to various processes adds versatility, but some users find it less intuitive compared to Nintex.

Room for Improvement: Nintex could improve server efficiency, error reporting, and AI integration. Enhancements in logging, validation, and adaptability in non-SharePoint environments would be beneficial. OnBase needs a simplified user interface and migration process. It also lacks OCR functionality for all languages and support for some local languages like Arabic. Additionally, its pricing model is often considered expensive.

Ease of Deployment and Customer Service: Nintex supports a mix of on-premises, cloud, and hybrid environments, providing broad deployment flexibility. Its global 24/7 support receives mixed reviews on responsiveness. Hyland OnBase is mainly on-premises, praised for reliable and helpful support, though potentially lacking efficiency in service desk solutions compared to Nintex.

Pricing and ROI: Nintex can be expensive upfront but offers valuable automation features, leading to cost efficiencies. Its subscription-based model ensures scalability, with users reporting satisfactory ROI. OnBase is also priced high but considered a worthwhile investment due to its modularity and comprehensive features, delivering quick ROI by streamlining document-heavy processes.

To learn more, read our detailed Hyland OnBase vs. Nintex Process Platform Report (Updated: June 2025).

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

17th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (15th)

Nintex Process Platform

Ranking in Business Process Management (BPM)

13th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (11th), Workload Automation (13th)

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. The mindshare of Nintex Process Platform is 2.0%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Vitor Medeiros

National Sales Director at Konica Minolta

Offers capacity to integrate with external platforms but technically difficult

There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the cloud and its integrability."

"The solution's most valuable features are integration and flexibility."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution is very developed and we are not taking full advantage of its functionalities."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The product's initial setup phase is not difficult."

More Hyland OnBase pros

"The setup is easy."

"It leverages the out-of-the-box SharePoint back-end. This means that you don’t need to install or deploy additional infrastructure to support Nintex Workflow, unlike some of its competitors."

"The capacity to integrate with external platforms. It's great to be able to call web services or other external services."

"Allows to use workflow for simple approvals and LazyApproval. The feature is easy to implement for mobile approval."

"It creates workflows to handle business processes. It allows us to route approvals to users without human intervention."

"It is very easy to use."

"I think that it adds value to any organization, mainly in terms of business applications where you need workflows."

"We were able to meet all of the requirements for functionality that were specified, and we did not experience challenges where we had to compromise on functionality."

More Nintex Process Platform pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The application could potentially be more open-source, allowing integration with more solutions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The migration is a bit difficult in the tool."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

"We'd like to have integration with SharePoint."

"Difficult to include external partners with the solution deployed on-premise."

"The management server and the admin page where you can manage processes need improvement."

"K2's support for DevOp team corporations is weak."

"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."

"The solution is a bit too expensive. It could be cheaper."

"The user interface in Nintex needs improvement. It is not very intuitive and requires changes."

"The tool can be limiting when more complex solutions are required. Improving it to offer greater functionality and less reliance on technical expertise could be beneficial."

More Nintex Process Platform cons

Pricing and Cost Advice

"OnBase is reasonably priced."

"The tool's price is high."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."

"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"Our maintenance costs are reduced."

"There is an initial fee when purchasing and a fee for maintenance afterward."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"This solution is affordable and is cheaper than most alternatives on the market. We have a standard cloud license that costs about 20k per year."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

14%

Computer Software Company

10%

Insurance Company

Computer Software Company

20%

Financial Services Firm

18%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

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Compared 12% of the time

IBM FileNet vs Hyland OnBase

Compared 10% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

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Camunda vs Nintex Process Platform

Compared 19% of the time

SAP Signavio Process Manager vs Nintex Process Platform

Compared 10% of the time

Pega Platform vs Nintex Process Platform

Compared 8% of the time

Bizagi vs Nintex Process Platform

Compared 6% of the time

AgilePoint vs Nintex Process Platform

Compared 5% of the time

More Nintex Process Platform Competitors

Product Reports

Buyer's Guide

Hyland OnBase

June 2025

Download Hyland OnBase product report

Buyer's Guide

Nintex Process Platform

May 2025

Download Nintex Process Platform product report

Also Known As

OnBase

K2 blackpearl, K2 Five, Nintex Workflow

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

June 2025

Free Report: Hyland OnBase vs. Nintex Process Platform

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