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IBM BPM vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM BPM delivers ROI by optimizing workflows, cutting errors, and reducing issuance time, despite initial costs, within a year.
Sentiment score
7.3
Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.
 

Customer Service

Sentiment score
6.7
IBM BPM's customer service is highly rated for responsiveness, despite occasional delays, with quality varying by location and issue complexity.
Sentiment score
6.8
Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.
The customer service is outstanding.
Project Manager at Ora-Tech Systems
On a scale from 1 to 10, support deserves a rating of 7 to 8.
Unit Head System Implementor at Allied Bank Limited
We had a contract that provided on-site support, which was very satisfactory.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
I found the support to be excellent with immediate responses whenever I open a ticket.
Manager Mobility & Digitalization at Fatima group
 

Scalability Issues

Sentiment score
6.9
IBM BPM is scalable, supports large workloads and complex tasks, but scalability varies by architecture, configuration, and concurrent transactions.
Sentiment score
6.9
Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
Project Manager at Ora-Tech Systems
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
Unit Head System Implementor at Allied Bank Limited
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Stability Issues

Sentiment score
7.2
IBM BPM is generally stable, with on-premises better than cloud, but faces challenges in migrations and occasionally infrastructure-related issues.
Sentiment score
7.4
Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
 

Room For Improvement

IBM BPM needs better configuration, improved UI, flexibility, enhanced performance, affordability, cloud capabilities, and easier debugging and maintenance.
Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved.
Unit Head System Implementor at Allied Bank Limited
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
Senior Project Manager at a computer software company with 1,001-5,000 employees
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Manager Mobility & Digitalization at Fatima group
Additionally, the deployment process should be easier.
Presales Solutions Consultant at Mitra Sistematika Global
 

Setup Cost

IBM BPM is costly with complex licensing, favored by large enterprises, but impractical for small businesses due to high expenses.
Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.
SAP is more expensive, but IBM BPM is very expensive.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Nintex Process Platform is expensive.
Presales Solutions Consultant at Mitra Sistematika Global
 

Valuable Features

IBM BPM enhances business efficiency with robust process execution, integration, responsive UI, automation, and comprehensive management tools.
Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.
Coordination across data silos is effective, and IBM BPM can be used for that purpose.
Senior Project Manager at a computer software company with 1,001-5,000 employees
The integration capabilities of IBM BPM are excellent.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
We use Nintex Process Platform for process automation.
Manager Mobility & Digitalization at Fatima group
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Presales Solutions Consultant at Mitra Sistematika Global
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th)
Nintex Process Platform
Ranking in Business Process Management (BPM)
13th
Ranking in Process Automation
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Workload Automation (13th)
 

Mindshare comparison

As of December 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 4.6%, down from 7.4% compared to the previous year. The mindshare of Nintex Process Platform is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.6%
Nintex Process Platform1.7%
Other93.7%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
18%
Computer Software Company
16%
Manufacturing Company
10%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about IBM BPM vs. Nintex Process Platform and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.