Nintex Process Platform and IBM BPM compete in the business process management category. IBM BPM seems to have the upper hand due to its scalability and comprehensive process orchestration, which are crucial for enterprise-level solutions.
Features: Nintex Process Platform is appreciated for its ease of use, drag-and-drop functionality, and robust integration capabilities within the SharePoint and Microsoft ecosystems. It offers a low-code solution allowing users to create workflows rapidly and automate business processes. Additionally, it features SmartObjects technology for seamless data management. IBM BPM is noted for its scalability and strong enterprise-level process orchestration. It integrates effectively with other IBM tools and offers a process portal that facilitates task management and monitoring. It provides comprehensive views of business operations, crucial for process automation.
Room for Improvement: Nintex users point out server intensity, limited built-in reporting, and high licensing costs as areas for improvement. Additionally, there are concerns regarding feature parity between on-premise and cloud versions and limited integration flexibility beyond SharePoint. For IBM BPM, users highlight a steep learning curve, high costs, and a complex user interface. Improving integration with non-IBM platforms, enhancing user experience, and streamlining the licensing model are areas needing attention.
Ease of Deployment and Customer Service: Nintex Process Platform offers both on-premises and cloud deployment, providing flexibility. Supported by a strong online community and a responsive support team, some users criticize response times. IBM BPM is mainly deployed in on-premises and private cloud environments, which can complicate setups. Users find technical support satisfactory but point out variability in onboarding and response times. While IBM BPM offers extensive deployment options, managing these environments can be challenging.
Pricing and ROI: Nintex Process Platform is considered expensive, with flexible subscription models based on workflow counts. Users find rapid ROI justifies the price due to its automation features. IBM BPM is often seen as costly and primarily suited for large enterprises. The pricing complexity and high licensing fees can deter smaller businesses. However, IBM BPM's robust feature set and enterprise capabilities usually result in ROI within a year due to improved business process efficiencies.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Additionally, the deployment process should be easier.
SAP is more expensive, but IBM BPM is very expensive.
Nintex Process Platform is expensive.
The integration capabilities of IBM BPM are excellent.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
| Product | Market Share (%) |
|---|---|
| IBM BPM | 6.0% |
| Nintex Process Platform | 1.9% |
| Other | 92.1% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 19 |
| Large Enterprise | 71 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.
Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.
What are the key features of Nintex Process Platform?Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.
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