IBM BPM vs IBM Case Foundation comparison

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Executive Summary

We performed a comparison between IBM BPM and IBM Case Foundation based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM BPM vs. IBM Case Foundation Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files.""I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API.""IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation.""The designer feature, compared to other solutions is easy to use.""There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself""Initially, the process architecture studio was very helpful and it was compliant with BPMN standards.""It has an elaborated way to explore the IBM BPM processes.""It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."

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"The content management is great.""Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great.""It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository.""It's very easy.""It is easy to set up workflows that notify the user depending on certain events.""The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.""A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.""The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

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Cons
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else.""The user experience, while it has improved, should continue to improve.""Integration with web services, especially in the standard version of the product.""IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway.""Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet.""I would like to see a lot more case studies.""Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database.""It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."

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"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings.""​The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.​""IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM.""Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly.""We are now using microservices but there are some areas where the coordination with FileNet is problematic.""90% of the feedback we receive states that the UI is not very user-friendly.""The service as it currently stands is out-of-date and lacks flexibility.""Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

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Pricing and Cost Advice
  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

  • "Pricing is in the mid-range, it is not cheap, but it's not expensive."
  • "This is not an expensive solution and we are using the standard license."
  • "IBM Case Foundation is a little expensive."
  • "The price falls in the middle range—not overly expensive but not extremely affordable either."
  • More IBM Case Foundation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The case management and its integration with process design are good features.
    Top Answer: A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
    Top Answer:The price falls in the middle range—not overly expensive but not extremely affordable either. I would rate it five out of ten.
    Top Answer:There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's… more »
    Ranking
    Views
    9,798
    Comparisons
    7,620
    Reviews
    23
    Average Words per Review
    418
    Rating
    7.7
    Views
    529
    Comparisons
    430
    Reviews
    4
    Average Words per Review
    536
    Rating
    8.3
    Comparisons
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Case Foundation, FileNet Business Process Manager
    Learn More
    Overview

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.
    Sample Customers
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    Suncorp Group Limited
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Computer Software Company17%
    Insurance Company10%
    Real Estate/Law Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Manufacturing Company7%
    Retailer6%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm19%
    Government14%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise11%
    Large Enterprise66%
    Buyer's Guide
    IBM BPM vs. IBM Case Foundation
    March 2024
    Find out what your peers are saying about IBM BPM vs. IBM Case Foundation and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews while IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Appian and Apache Airflow, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our IBM BPM vs. IBM Case Foundation report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.