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Pega Platform vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
41st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.5%, down from 6.7% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pricing is a little on the high side."
"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The most valuable feature of Pega BPM is its architecture."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"They're pretty easy to create, and they're pretty easy to deploy."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"Users have to pay a yearly license cost for Pega BPM, which is expensive."
"The price of PegaRULES is more expensive than other solutions on the market."
"The pricing is pretty good, compared to other similar products."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."
"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"The price could definitely be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
30%
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
iProcess Suite
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about Pega Platform vs. TIBCO iProcess Suite and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.