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Pega Platform vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (11th), Low-Code Development Platforms (7th)
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
40th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.6%, down from 6.4% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."
"Powerful, full-featured business process management with excellent support"
"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"We can use the rules as per the class."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Pega is the leader in business process management solutions"
"The case management is great."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"Customers expect more out-of-the-box solutions."
"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."
"It needs more integration with other platforms."
"User interface needs improvement."
"We would like to have a better ability to customize PegaRULES."
"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."
"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"We do not have to purchase any licenses for the product."
"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"The price could definitely be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
iProcess Suite
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about Pega Platform vs. TIBCO iProcess Suite and other solutions. Updated: July 2025.
864,574 professionals have used our research since 2012.