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Pega Platform vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
6th
Ranking in Process Automation
3rd
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Rapid Application Development Software (6th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
33rd
Ranking in Process Automation
27th
Ranking in Low-Code Development Platforms
25th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Business Process Design (21st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (12th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. The mindshare of SS&C Blue Prism is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Gavin Beckett - PeerSpot reviewer
Design studio enables effective automation while licensing needs improvement
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ease of deployment."
"The most valuable features are case management and integration services."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The robotic process automation has increased the confidence of business users."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"Pega is the leader in business process management solutions"
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"The key feature of SS&C that I find valuable is the general workflow visibility."
 

Cons

"The pricing model needs to be improved. Right now, it's too expensive."
"PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training."
"Customers expect more out-of-the-box solutions."
"The UI part needs improvement."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"The solution could be more scalable."
"Its implementation in the public sector was a bit complex."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
 

Pricing and Cost Advice

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."
"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."
"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The licensing model for Pega BPM needs to be improved."
"We mostly have a yearly license."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
25%
Computer Software Company
17%
Insurance Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
SS&C AWD
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Pega Platform vs. SS&C Blue Prism and other solutions. Updated: April 2025.
853,118 professionals have used our research since 2012.