Try our new research platform with insights from 80,000+ expert users

Pega Platform vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
4th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Rapid Application Development Software (9th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
33rd
Ranking in Process Automation
29th
Ranking in Low-Code Development Platforms
23rd
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Business Process Design (21st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (14th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (10th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Gavin Beckett - PeerSpot reviewer
Design studio enables effective automation while licensing needs improvement
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Pega BPM is its architecture."
"getNext removes some of the managements overheads as well as inbuilt reporting."
"While there may be stability issues, they are minimal."
"It is a stable product."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"It's an end-to-end solution and a digital transformation tool."
"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
 

Cons

"The solution would benefit from more integration capabilities."
"Implementation is a challenge due to the handling of the code"
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The solution's pricing model or licensing model could be a little better."
"Pega's technical support could be better."
"There is a lack of support and community presence in the country, leading to challenges in finding developers."
"The UI layer is a concern since it is native to them and embedded into the code."
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"There is a need for improved integration with external systems in SS&C."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
 

Pricing and Cost Advice

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"I would rate the product's pricing a six out of ten."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The pricing is pretty good, compared to other similar products."
"Licensing is expensive. You need to wisely select between per user and per case."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"The licensing fees are based on the number of users."
Information not available
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
861,490 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
25%
Computer Software Company
15%
Insurance Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
SS&C AWD
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Pega Platform vs. SS&C Blue Prism and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.