Appian Reviews

Name: Appian
Brand: Appian
Rating: 4 (55 reviews)

Vendor: Appian

4.1 out of 5

55 reviews

3,076 followers

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What is Appian?UNIXBusinessApplication
Price:

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

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Featured reviews

Blagoj Trajkovski

Enterprise Integration Business Manager at IWConnect

Oct 24, 2023

What is our primary use case It is a business process management platform. We used it while working on a loan origination process for a bank. What is most valuable? The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a…

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Gowtham Thotapalli

Solutions Architect at Persistence System

Jul 3, 2023

I am using the latest version of Appian. Appian is deployed on Appian's own cloud in our organization. Appian has a very strong workflow engine compared to other solutions like OutSystems and Mendix. I would definitely recommend Appian to someone who is looking for strong workflow and process capabilities. However, I recommend other platforms like OutSystems and Mendix to someone looking to build their own mobile app or looking for a lot more flexibility with respect to user experiences. Appian is a pretty good tool. It's a low-code platform where you can start building your applications pretty fast. It has got really good workflow capabilities and a very good process engine. The solution has started integrating with cognitive services, RPA, and other services, which are probably at their initial stages, but the platform's roadmap is really good. Appian is definitely a platform to explore if you are considering a low-code platform to be part of your tech portfolio. Overall, I rate Appian a seven out of ten.

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Devashish Mishra

Client Partner at Peristent Systems

Apr 21, 2023

To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.

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Pricing

"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"The price is high."

Valuable Features

"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."

Room For Improvement

"The product’s pricing could be improved from the developers' perspective."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."

Pricing

"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"The price is high."

Valuable Features

"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."

Room For Improvement

"The product’s pricing could be improved from the developers' perspective."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Appian Buyer's Guide for additional reliable information.

Learn more about Appian

Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
Appian can increase process speed and deliver applications considerably faster compared to conventional development.
The platform is easy to use and suitable for complete beginners to build applications and workflows.
Appian offers a variety of design tools that facilitate development and deployment.
Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

Appian was previously known as Appian BPM, Appian AnyWhere, Appian Enterprise BPMS.

Appian is the #3 ranked solution in top Process Automation tools, #4 ranked solution in BPM Software, #5 ranked solution in top Low-Code Development Platforms, and #6 ranked solution in top Rapid Application Development Software. PeerSpot users give Appian an average rating of 8.2 out of 10. Appian is most commonly compared to ServiceNow: Appian vs ServiceNow. Appian is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 24% of all views.

Appian video

Appian customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee