We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its interface is well-designed and user-friendly"
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"This product is tightly integrated with the RPA automation process."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The dashboards are helpful because you can display reports directly on your screen."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The most valuable feature is its stability, which is why we are using it."
"The client and the IBM content navigation are the solution's most valuable features."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Case Foundation provides a strong security boost."
"It's very easy."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The main areas which need improvement are specifically around reporting and analytics."
"The initial setup is actually a really complicated process."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The setup and installation process could be made easier."
"In terms of improvement, it could be less complex."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The interface needs to be more user-friendly."
"There are some features that could be enhanced like the document viewer"
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The cloud version could use more stability."
"The solution can be quite expensive."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The service as it currently stands is out-of-date and lacks flexibility."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Aurea CX Process, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
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