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BIC Platform Reviews

Vendor: GBTEC Software AG
4.1 out of 5
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What is BIC Platform?

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

Get the Business Process Design Buyer's Guide and find out what your peers are saying about BIC Platform, Informatica Intelligent Data Management Cloud (IDMC), Camunda and more!
BIC Platform is the #18 ranked solution in Business Process Design tools and #19 ranked solution in BPM Software. PeerSpot users give BIC Platform an average rating of 8.2 out of 10. BIC Platform is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): BIC Platform vs Informatica Intelligent Data Management Cloud (IDMC). BIC Platform is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 14% of all views.
Buyer's Guide
Business Process Design
February 2026
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BIC Platform mindshare

Product category:
Business Process Design
As of March 2026, the mindshare of BIC Platform in the Business Process Design category stands at 2.0%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
BIC Platform2.0%
Visio9.9%
Bizagi9.4%
Other78.7%
Business Process Design
 
 
Key learnings from peers

Valuable Features

BIC Platform's standout features include an intuitive workflow design and a streamlined approval process for new objects. The platform offers browser-based access without a client, offline modeling capability, and enhanced core tools. It is cost-effective and user-friendly, with web-based training. Incorporating process mining, role assignment, and a central dictionary, it meets diverse requirements. BIC is well-suited for various markets, particularly noted for affordability in Africa.
  • "The central dictionary is a valuable feature."
  • "The product is easy to use."
  • "This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

Room for Improvement

BIC Platform users suggest improvements in functionality to include bulk workflow management and enhanced manual instructions. Users desire better confidentiality for domain information and integration with other systems, specifically needing access to process dictionaries for KPI connections. They highlight missing small features, advocating for cosmetic and functional changes for improved administrative capabilities. An enterprise architecture feature is also desired. Despite its stability and necessary features, users see potential for growth in specific areas.
  • "The solution could improve its connectivity to other systems."
  • "The product needs improvement regarding the confidentiality of the domain information for the key administrator."
  • "There's an issue with the current manual that they're working on."

Pricing

  • "Scalability-wise, it is an expensive product."
  • "Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

Popular Use Cases

BIC Platform is primarily used for quality management and process modeling for clients' systems. Users can audit using various standards, such as ISO 9001. Installations can be on-premise or cloud-based, with a trend towards hybrid cloud deployment. Users benefit from process design and workflow features, essential for process drawing. Many are familiarizing with the platform to facilitate transition to hybrid cloud environments as part of broader strategic goals.

Deployment

BIC Platform's initial setup is primarily handled by the provider, making it manageable for users. On-premises users might focus on database location. Single sign-on integration with agent services can simplify access. The process is straightforward and completed within a couple of weeks with minimal stress. Domain rights simplify setup, and the overall implementation is rated at seven out of ten in terms of ease. Training provided by the company aids in the seamless transition.

Scalability

BIC Platform is perceived as scalable, suitable for organizations with large workloads. The cloud version enhances management during peak times and reduces maintenance needs by handling infrastructure. Users find it costly concerning scalability and challenging under certain conditions with moderate user numbers. Despite this, some rate its scalability positively, acknowledging its potential for large user bases and efficient cloud management. Scalability experiences vary widely among different user groups.

Stability

Users describe BIC Platform as stable, frequently highlighting its reliability. Many express confidence, rating its dependability highly, with scores like nine out of ten. Stability appears consistent from multiple perspectives and experiences, indicating broad satisfaction with the platform's performance. Repeated affirmations suggest a consistently stable experience across different usages, reinforcing its reputation for maintaining functionality. Users appear to agree on the robustness, suggesting a strong foundation in its core capabilities.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Business Process Design Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Manufacturing Company
14%
Retailer
9%
Educational Organization
8%
Healthcare Company
8%
Energy/Utilities Company
7%
University
6%
Financial Services Firm
6%
Computer Software Company
6%
Wholesaler/Distributor
4%
Media Company
4%
Marketing Services Firm
3%
Construction Company
2%
Outsourcing Company
2%
Pharma/Biotech Company
2%
Logistics Company
2%
Non Profit
2%
Performing Arts
2%
Transportation Company
2%
Hospitality Company
2%
Consumer Goods Company
2%
Insurance Company
1%
Government
1%
Comms Service Provider
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%
Security Firm
1%
Recruiting/Hr Firm
1%
Real Estate/Law Firm
1%
Museum Or Institution
1%
International Affairs Institute
1%

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Learn more about BIC Platform

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems. 

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at: 

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

BIC Platform was previously known as BIC Cloud BPM, BIC Platform.

BIC Platform customers

Daimler AG

Siemens AG

RWE

Bundesministerium des Innern

Uniklinikum Köln

Vattenfall

Ziemann

Dermapharm AG

Postbank

LBBW

EDEKA

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Product Categories

Product Categories
Business Process Design
Business Process Management (BPM)

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BIC Platform Reviews Summary
Author infoRatingReview Summary
Digitalization PM at a manufacturing company with 1,001-5,000 employees4.5I use BIC Platform mainly for drawing processes, and I find the central dictionary to be valuable. However, I need improved system connectivity, specifically for accessing process dictionaries to create KPIs. I previously used Camunda.
Systems Administrator at a legal firm with 10,001+ employees3.5I use BIC Platform for process design and workflow features. Its valuable feature is role assignment based on department. However, it lacks confidentiality for administrator domain information and could benefit from an enterprise architecture feature. Camunda is cheaper and more user-friendly.
Principal Consultant & Partner at a consultancy with 1-10 employees4.5No summary available
Quality & Process Management Consultant at Konrr Bremse4.0No summary available