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Comindware Tracker vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Comindware Tracker simplified workflow creation, enhanced efficiency, reduced risks, and saved costs with its user-friendly and transparent system.
Sentiment score
7.5
Businesses using IBM BPM reported improved efficiency, automation, and cost savings despite high costs and moderate ROI.
 

Customer Service

Sentiment score
7.9
Comindware Tracker is praised for excellent, professional customer service, with quick issue resolution and minor scope for improvement.
Sentiment score
6.6
IBM BPM customer service is generally positive, with effective support, though response delays and communication issues are noted.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
9.1
Comindware Tracker is praised for its scalability, flexibility, and seamless handling of organizational growth, ideal for large teams.
Sentiment score
6.9
IBM BPM offers impressive scalability, efficiently managing high user volumes with varied experiences and requiring occasional careful tuning.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
8.5
Comindware Tracker is exceptionally stable, with high uptime, quick issue resolution, and praised for enterprise-wide applications.
Sentiment score
7.1
IBM BPM stability varies; recent versions improve reliability, but issues remain with infrastructure, configuration, and developer expertise.
 

Room For Improvement

Comindware Tracker needs frequent updates, easier integration, improved design, better documentation, enhanced analytics, and a mobile app option.
IBM BPM needs improved customization, integration, and user-friendliness, addressing complexity and high cost with enhanced API and AI features.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

Comindware Tracker offers cost-effective, user-friendly licensing with comprehensive features, but requires improved documentation for easier setup.
IBM BPM's high costs suit large enterprises, while flexible Cloud Pak and tiered licensing offer varied pricing options.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

Comindware Tracker offers user-friendly, low-code deployment with mobile access, enhancing workflow efficiency and collaboration at a budget-friendly cost.
IBM BPM offers integration, scalability, and low-code development with strong UI, enhancing efficiency and reducing complexities.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
50th
Ranking in Process Automation
41st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
IBM BPM
Ranking in Business Process Management (BPM)
7th
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (6th)
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. The mindshare of IBM BPM is 7.2%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

No data available
 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Comindware Tracker vs. IBM BPM and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.