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9,607 views|6,510 comparisons
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36,830 views|22,202 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Apr 10, 2022

We performed a comparison between Appian and Camunda Platform based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Appian users say that the initial setup is straightforward. Some Camunda Platform users say the initial setup is straightforward, while others feel it is complex.
  • Features: Reviewers of both products are happy with their stability, flexibility, and scalability. Appian users say that it is easy to develop with, and high performing. Camunda Platform users say it is user-friendly and integrates well with other solutions. Users of both products feel that their user interfaces could be improved.
  • Pricing: Reviewers of both products give mixed reviews for their prices. Some feel that their prices are reasonable, while others feel they are high.
  • ROI: Appian users report seeing an ROI. Camunda Platform users do not mention ROI.
  • Service and Support: Appian reviewers are satisfied with the level of support they receive. Most Camunda Platform users say the response of the support team is slow.

Comparison Results: Appian has an edge over Camunda Platform in this comparison. It is easier to deploy and has better customer support.

To learn more, read our detailed Appian vs. Camunda Report (Updated: September 2023).
734,024 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It's a stable product.""It has very flexible adaptation and the ability to save and automate processes.""The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature.""Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster.""Technical support is helpful.""Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases.""Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA.""Technical support is quite responsive."

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"The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based.""The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it.""It's user friendly, much better than most tools I have seen.""Provides an easy way to integrate with the architectural environment.""Camunda Platform has a very good interface for workflow and business process design.""The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application.""Camunda Platform is better than IBM BPM, and Azure. It is more elaborate.""The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."

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"We'd like improved functionality for testing new devices.""While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box.""Appian could include other applications that we could reuse for other customers, CRM for example.""Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization.""Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns.""What could be improved is more on the front end perspective, like the user interface and the mobile application aspect.""The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out.""There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."

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"The business model could be easier to understand.""I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.""The user interface needs some polishing because it is too technical for end-users to use it.""It lacks some preset features and configurations which would make it more plug-and-play for customers.""In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese.""I would like to see better pricing.""Community support is basically what I'm looking for. Other than that, it is okay for now.""It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult."

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Pricing and Cost Advice
  • "The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
  • "Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
  • "You can't really test the software properly without actually buying the license first."
  • "More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."
  • "The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."
  • "If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."
  • "I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
  • "Licensing of Appian is less expensive when compared to other BPMs in the market."
  • More Appian Pricing and Cost Advice →

  • "Generally, the price could be better, as well as the licensing fees."
  • "We pay for the license of this solution annually."
  • "We're using the open-source version for now."
  • "We have an annual subscription to this solution."
  • "Camunda has a free service as well as a commercial service. We are using the free service."
  • "We are using the open-source version, free of charge. We didn't bother with the enterprise features."
  • "Cheaper licensing and resources than competitors"
  • "The evaluation of my customers on pricing is that it is reasonable."
  • More Camunda Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the… more »
    Top Answer:We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So… more »
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very… more »
    Top Answer:It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes.
    Average Words per Review
    Average Words per Review
    Microsoft Power Apps logo
    Compared 22% of the time.
    OutSystems logo
    Compared 10% of the time.
    ServiceNow logo
    Compared 9% of the time.
    Pega BPM logo
    Compared 7% of the time.
    Mendix logo
    Compared 6% of the time.
    Apache Airflow logo
    Compared 22% of the time.
    Pega BPM logo
    Compared 10% of the time.
    Bizagi logo
    Compared 9% of the time.
    Bonita logo
    Compared 7% of the time.
    IBM BPM logo
    Compared 7% of the time.
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    Camunda BPM
    Learn More
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    Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

    • Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.

    • Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.

    • Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.

    • Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

    Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

    Appian Features

    Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

    • Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.

    • Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.

    • AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.

    • Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.

    • Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.

    • Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

    Appian Benefits

    The benefits of using Appian include:

    • The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.

    • Appian can increase process speed and deliver applications considerably faster compared to conventional development.

    • The platform is easy to use and suitable for complete beginners to build applications and workflows.

    • Appian offers a variety of design tools that facilitate development and deployment.

    • Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.

    • The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.

    • The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.

    • Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

    Reviews from Real Users

    A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

    Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

    Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. With Camunda, business users and developers collaborate using BPMN to model end-to-end processes and run sophisticated automation with the speed, scale, and resilience required to stay competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, orchestrate and improve business-critical processes with Camunda to accelerate digital transformation.

    Learn more about Appian
    Learn more about Camunda
    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
    Top Industries
    Computer Software Company33%
    Financial Services Firm30%
    Healthcare Company6%
    Educational Organization24%
    Financial Services Firm17%
    Computer Software Company13%
    Financial Services Firm19%
    Computer Software Company19%
    Comms Service Provider11%
    Financial Services Firm22%
    Computer Software Company16%
    Manufacturing Company6%
    Company Size
    Small Business27%
    Midsize Enterprise13%
    Large Enterprise60%
    Small Business14%
    Midsize Enterprise31%
    Large Enterprise55%
    Small Business48%
    Midsize Enterprise18%
    Large Enterprise34%
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    Buyer's Guide
    Appian vs. Camunda
    September 2023
    Find out what your peers are saying about Appian vs. Camunda and other solutions. Updated: September 2023.
    734,024 professionals have used our research since 2012.

    Appian is ranked 3rd in Business Process Management (BPM) with 29 reviews while Camunda is ranked 1st in Business Process Management (BPM) with 30 reviews. Appian is rated 8.4, while Camunda is rated 8.0. The top reviewer of Appian writes "Stands out with its integration capabilities, but the backend modeling can be streamlined a little bit". On the other hand, the top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". Appian is most compared with Microsoft Power Apps, OutSystems, ServiceNow, Pega BPM and Mendix, whereas Camunda is most compared with Apache Airflow, Pega BPM, Bizagi, Bonita and IBM BPM. See our Appian vs. Camunda report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.