IBM BPM vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Number of Reviews
106
Ranking in other categories
Application Infrastructure (9th), Process Automation (5th)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 8.8%, up from 7.4% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
Unique Categories:
Application Infrastructure
3.9%
Process Automation
11.6%
No other categories found
 

Featured Reviews

VN
Dec 19, 2023
Easy to use, good price, easy for developers, easy to install and configure
The use cases include security and network processing for internal purposes It streamlines processes, benefits other projects, and integrates with other solutions. I appreciate its high user capacity and standard compliance. It's also helpful for multi-project deployments, design assessments,…
SherifIbrahim - PeerSpot reviewer
Nov 8, 2023
Good for case management, integration capabilities but lacks stability
It's case management solutions. It's very connected to documents.  It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management. The main improvement would be to make it easier to implement and deploy so that…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can scale by increasing the infrastructure which is currently running."
"Compliance with the BPMN 2.0 standard."
"For me, the most important feature is the easy-to-use business process dashboard. It's simple to orchestrate business processes, and the interface is clean and intuitive. Once your workflow is designed on paper, it's easy for the business process manager to implement and follow it. Another IBM product that was good in the past is the IBM Case Manager. I haven't used it for three or four years, so I'm unsure if it's still available, but it was quite effective."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Technical support is pleasant to work with and always available."
"It has reduced a lot of manual errors and processes."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"IBM BPM is stable."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
 

Cons

"The initial setup was complex."
"Our developers are complaining that it's too complex to maintain."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"The pricing is a little bit high. It's gone up in cost."
"There is room for improvement in the stability."
"It needs more customization. We like to customize the screens to show more things related to our company."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform.​"
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The main areas which need improvement are specifically around reporting and analytics."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"The development UI is sometimes a little slow."
"Improvements could be made in debugging and troubleshooting."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
 

Pricing and Cost Advice

"I give the pricing an eight out of ten."
"IBM could improve the price. It is far too expensive."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
"The pricing is quite high, I would rate it two out of five."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"Licensing varies by use-case."
"The product is expensive."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Our license is on a three-year term."
"The solution has saved us time."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
13%
Manufacturing Company
7%
Retailer
6%
Financial Services Firm
37%
Computer Software Company
11%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so the...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What needs improvement with IBM Business Automation Workflow?
While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper inst...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Business Automation Workflow
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about IBM BPM vs. IBM Business Automation Workflow and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.