Microsoft Dynamics CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and customer service processes. With its user-friendly interface and powerful features, it enables organizations to effectively manage their customer interactions and drive business growth.
We have to buy a separate license in order to implement the social listening feature.
It's kind of pricey. It's about $50 or $60 per user.
We have to buy a separate license in order to implement the social listening feature.
It's kind of pricey. It's about $50 or $60 per user.
monday.com enhances productivity through task management, customizable dashboards, and seamless integrations. Its intuitive interface supports industries like marketing and technology. Users appreciate features like automation and visual design but seek improvements in user experience, app integrations, and board configurations. Enhanced task dependencies and templates are also desired for optimized collaboration.
I wasn't involved with the licensing, but I believe it's negotiable.
The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.
I wasn't involved with the licensing, but I believe it's negotiable.
The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.
Salesforce Sales Cloud helps businesses with CRM, sales management, lead and account handling. It supports automation and ERP integration to enhance field sales. Organizations use it for forecasting and revenue recognition. Users value customization, integration, and reporting for decision-making, though find challenges with complexity, mobile apps, and cost.
The subscription is on a monthly basis.
The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis.
The subscription is on a monthly basis.
The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis.
Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.
Its licensing is yearly.
The product is expensive.
Its licensing is yearly.
The product is expensive.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.
There is a license required for this solution.
It is around $1000 a month.
There is a license required for this solution.
It is around $1000 a month.
On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.
It is not cheap. It is more suitable for big companies.
We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.
It is not cheap. It is more suitable for big companies.
We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The price is reasonable.
It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing.
The price is reasonable.
It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing.
This is definitely an expensive product compared to others on the market.
Licensing fees are on the higher end and I rate them an eight out of ten.
This is definitely an expensive product compared to others on the market.
Licensing fees are on the higher end and I rate them an eight out of ten.
Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.
The solution is affordable.
The price of Pipedrive has been reasonable.
The solution is affordable.
The price of Pipedrive has been reasonable.
Motorola PremierOne CSR is a comprehensive Customer Service Representative (CSR) solution designed to enhance customer interactions and streamline operations. Its primary use case is to empower CSRs with the necessary tools to deliver exceptional customer service.
The most valuable functionality of PremierOne CSR is its integrated multi-channel communication capabilities. CSRs can efficiently handle customer inquiries across various channels, including phone calls, emails, chat, and social media. This ensures that organizations can provide a seamless and consistent customer experience regardless of the communication channel.
PremierOne CSR helps organizations by improving customer satisfaction and loyalty. With its advanced features like intelligent call routing, CSRs can quickly connect customers to the most appropriate representative, reducing wait times and enhancing first-call resolution rates. Additionally, the solution offers real-time access to customer information, enabling CSRs to provide personalized and efficient support.
Furthermore, PremierOne CSR includes robust reporting and analytics tools, allowing organizations to gain valuable insights into customer interactions. This data-driven approach helps identify trends, optimize processes, and make informed business decisions to enhance overall customer service.
