We performed a comparison between Cisco Secure Email and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Does a thorough job of examining email and URLs for malicious content."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"I can customize the configuration and policies."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The initial setup is simple."
"FireEye is good for malware depicting and security."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The phishing and spam filters could use some improvement."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The pre-sales cost calculations could be more transparent."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"There is room for improvement in terms of reporting."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The scalability must be improved."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The product's GUI for the dashboard needs improvement."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"The reporting aspect of the solution needs improvement."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"I would like to see this solution become more flexible."
"The solution must provide features to scan QR codes for threats."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The spam detection feature could be better."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while Trellix Collaboration Security is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". Cisco Secure Email is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email Threat Defense and Trend Micro Email Security, whereas Trellix Collaboration Security is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Cisco Secure Email vs. Trellix Collaboration Security report.
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