Netskope vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 10, 2023

We compared Netskope and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Netskope has a straightforward initial setup process, and their support team offers assistance with any SSO challenges. Prisma Access by Palo Alto Networks' complexity for initial setup varies based on enterprise size and infrastructure, with additional collaboration needed for the Compute area.
  • Features: Netskope offers thorough protection, regulatory-based cloud app authorization, Azure instance ID blocking, and impressive reporting and tracking. Prisma Access stands out for its security features, integration capabilities, easy management through a single console, and ADEM reporting tool.
  • Pricing: Netskope is considered middle range with various licensing options available, while Prisma Access is generally considered pricey but has extensive security controls that justify the cost. Netskope requires an annual fee for its license, while Prisma Access has a complicated licensing model with no additional costs beyond the license. Some reviewers note additional operational costs for Netskope, while others suggest that the cost of Prisma Access increases over time.
  • Service and Support: Netskope offers good technical support with round-the-clock assistance from engineers, although some customers have experienced issues with response times. Prisma Access by Palo Alto Networks has received mixed reviews for customer service and support, with some users finding it responsive and helpful, but others feeling it could be better.
  • ROI: Netskope's ROI is difficult to quantify, but one user did experience positive results. On the other hand, Prisma Access by Palo Alto Networks provides substantial benefits, including seamless integration, cost reduction, time-saving, and advanced security measures to prevent breaches.

Comparison Results: Prisma Access by Palo Alto Networks is the preferred choice over Netskope due to its extensive security controls, ease of management through a single console, and ability to identify vulnerabilities and risks in the cloud environment. Although customer service and support are mixed, the product's value is justified by its comprehensive features. Despite being considered pricey, Prisma Access provides significant value for security purposes.

To learn more, read our detailed Netskope vs. Prisma Access by Palo Alto Networks Report (Updated: November 2023).
745,341 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The solution is stable.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

More Lookout Pros →

"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads.""The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized.""The initial setup of Netskope CASB is easy, it is not complex.""Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market.""Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management.""The most valuable features were related to discovery, data protection, and ensuring compliance with regulations.""The detection capability is very nice and lightweight.""A feature that was valuable was the built-in website classification or safety ratings. Different websites would be rated according to analyses that the Netskope team had done, and we built policies on some of those scores. If the website scored less than a certain percentage, then we would have a different user experience around how the site would interact with the clients."

More Netskope Pros →

"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses.""The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used.""The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge.""Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally.""You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that.""It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue.""The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office.""The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."

More Prisma Access by Palo Alto Networks Pros →

Cons
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."

More Lookout Cons →

"In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial.""The configuration and user behaviour analytics can be improved.""Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them.""I deduced two points: one for their feature modification and one for the feature maturity of the solution.""The CSPM model needs to improve.""The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process.""There could be room for improvement in the subscription process.""Netskope CASB can improve by working more similarly to a VPN technology instead of a proxy. They then could have visibility on the endpoint device. Most clients have some tools where they check the endpoint health or other things, such as the security posture, or if they want to access the resources. For example, if they should have antivirus running, this kind of posture check should be available but it is missing."

More Netskope Cons →

"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration.""It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience.""The frequency of updates could be reduced.""The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed.""The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem.""There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin.""We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version.""The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."

More Prisma Access by Palo Alto Networks Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
  • "Licensing fees are paid annually."
  • "The price is in the middle range compared to other solutions."
  • "The product's price is average."
  • "Netskope's pricing is reasonable compared to Microsoft."
  • "The tool's pricing is not too cheap or expensive. However, it can be costly for a small business."
  • "I would rate the pricing nine out of ten."
  • More Netskope Pricing and Cost Advice →

  • "The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
  • "Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
  • "The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
  • "It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
  • "The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
  • "They price their products using credit modules."
  • "I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
  • "The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Top Answer:It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope… more »
    Top Answer:The licensing cost is good for the features. It's about $35 per user per year.
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure… more »
    Top Answer:Palo Alto Firewall is one of the best firewalls in the world.
    Top Answer:I'm still comparing, but the solution is quite expensive.
    Comparisons
    Also Known As
    CipherCloud
    Netskope CASB
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Netscope is a Secure Access Service Edge (SASE) platform that includes core products such as Cloud Access Security Broker (CASB) and Security Service Edge (SSE).

    Netskope CASB is a cloud access security broker tool that allows you to adopt cloud applications and services without sacrificing security. The solution makes it possible to manage the movement of sensitive data between cloud app instances and in the context of app risk and user risk. With Netskope’s industry-leading cloud security solution, you can also prevent sensitive data from being exfiltrated from your environment by risky insiders or malicious cybercriminals who have breached your perimeter.

    Netskope CASB Features

    Netskope CASB has many valuable key features. Some of the most useful ones include:

    • Cloud app risk scoring: With this feature you can automatically audit your traffic to discover your overall risk profile.
    • Advanced data loss protection: The solution’s data loss protection capabilities provide contextual awareness of content being used in the cloud and include machine learning enhancements to simplify, expedite, and accurately scan and classify data.
    • Granular visibility and control: The Netskope CASB solution gives you inline visibility for thousands of apps (managed and unmanaged) in use, including users, file names, activity, and other contextual information.
    • Real-time enforcement: Netskope CASB offers real-time enforcement of security policies to prevent data loss and stop threats.
    • Streamlined operations: Because of its streamlined operations, you can identify, mitigate, and remediate insider threats, compromised accounts, and privileged user threats across web and cloud applications within a single centralized administrative console.
    • Global scale and performance: The solution runs on NewEdge, a carrier-class global network, to provide maximum performance and efficacy worldwide.

    Netskope CASB Benefits

    There are many benefits to implementing Netskope CASB. Some of the biggest advantages the solution offers include:

    • Granular control of personal devices: With Netskope CASB, you can enforce granular control of unmanaged devices that have single-sign-on (SSO) access to managed cloud services, like Box and Microsoft 365.
    • Data protection: The solution has a single pane of glass and a policy interface that is easy to use to create security policies across cloud services, apps, and digital assets.
    • Find cloud services in use and assess risk: Netskope CASB can help you discover 50,000+ cloud apps and also provides risk-ratings for cloud apps so you can devise appropriate security policies.
    • Data exfiltration prevention: By using this solution, you can prevent users on corporate cloud services who download sensitive data from uploading that data to unmanaged or personal cloud apps.
    • Protection against cloud threats: Netskope CASB enables you to stop malware and advanced threats from infected users spreading through your organization. The solution directly blocks malware, whether it’s delivered from collaboration tools or downloaded from a cloud storage service to a sync client.

    Reviews from Real Users

    Netskope CASB is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it offers great reporting, has a good tracking mechanism, and has a solid Cloud Control feature.

    Prerna S., Senior Information Security Analyst II at Workato, says, “[Netskope] CASB has a lot of good features; their reporting and tracking mechanism is amazing.”

    PeerSpot reviewer Dima Z., Director at Irangers International Inc., mentions, “The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads.”

    Syed H., Lead Cloud Security Practice at Vincacyber, states, "I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    Offer
    Learn more about Lookout
    Learn more about Netskope
    Learn more about Prisma Access by Palo Alto Networks
    Sample Customers
    NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    REVIEWERS
    Computer Software Company21%
    Manufacturing Company16%
    Financial Services Firm16%
    Consumer Goods Company11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm15%
    Manufacturing Company8%
    Insurance Company5%
    REVIEWERS
    Computer Software Company48%
    Manufacturing Company9%
    University4%
    Government4%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm11%
    Manufacturing Company10%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business28%
    Midsize Enterprise31%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Netskope vs. Prisma Access by Palo Alto Networks
    November 2023
    Find out what your peers are saying about Netskope vs. Prisma Access by Palo Alto Networks and other solutions. Updated: November 2023.
    745,341 professionals have used our research since 2012.

    Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 15 reviews while Prisma Access by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 27 reviews. Netskope is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". Netskope is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella, Skyhigh Security and Cato Networks, whereas Prisma Access by Palo Alto Networks is most compared with Cisco Umbrella, Zscaler Private Access, Prisma SD-WAN, Microsoft Defender for Cloud Apps and Zscaler SASE. See our Netskope vs. Prisma Access by Palo Alto Networks report.

    See our list of best Cloud Access Security Brokers (CASB) vendors and best Secure Access Service Edge (SASE) vendors.

    We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.