

SAP SuccessFactors and Workday HCM both compete in the HR technology category. Workday HCM appears to have an advantage due to its robust integration capabilities and realtime insights enhancing operational efficiency.
Features: SAP SuccessFactors offers comprehensive HR solutions through Employee Central and SF Learning which aid in user access and skill development. It offers robust learning, compliance, and analytics capabilities. Workday HCM provides centralized data management, workflow automation, and real-time insights, enhancing operational efficiency and user satisfaction. It integrates well with other systems.
Room for Improvement: SAP SuccessFactors could improve in areas like time management, reporting, and integration. It also faces localization challenges. Enhancements to user interface and analytics would be beneficial. Workday HCM needs better reporting customization, improved integration solutions, and enhanced AI capabilities for analytics and time management.
Ease of Deployment and Customer Service: SAP SuccessFactors is primarily deployed on public and hybrid clouds, providing a seamless transition but occasionally encountering slow support. Workday HCM leverages public cloud environments, offering efficient service but can be costly and inflexible in customer-specific integrations.
Pricing and ROI: SAP SuccessFactors is generally more expensive, particularly for smaller businesses, but offers significant functionality for larger organizations. Its ROI is realized through process efficiency over time. Workday HCM, though costly, offers substantial features and structured TCO benefits, but additional features can increase costs. Both platforms show potential ROI with strategic deployment, yet pricing could be a barrier for mid-sized businesses.
Since they have a lot of understanding about HR metrics and KPIs, they understand what the expectations are.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Making tech support more accessible could help with customization needs.
You typically get a response the same day.
SAP SuccessFactors is 100 percent reliable and one of the biggest in the market.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
The expectation from a non-IT representative is high.
I have never seen a breakdown of the software or any late response.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure.
Creating complex reports has a steep learning curve and often requires specified training.
The licensing cost is not expensive now.
Pricing is a bit high and on the higher side.
The licensing costs are quite high, which is a typical scenario for such solutions.
We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
What I appreciate best about Workday is the recruiting component.
The interface of Workday is superior.
| Product | Mindshare (%) |
|---|---|
| SAP SuccessFactors | 8.8% |
| Workday | 8.7% |
| Other | 82.5% |

| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 70 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 7 |
| Large Enterprise | 50 |
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.
Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.
What are Workday's most important features?
What benefits should be evaluated when considering Workday?
Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.
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