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Cisco Wireless vs Ruckus Wireless comparison

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Executive Summary
Updated on March 17, 2022

We performed a comparison between Cisco Wireless and Ruckus Wireless based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Cisco Wireless say that the initial setup is straightforward and simple. Ruckus Wireless users provide mixed reviews; some mention that it is not straightforward while others found it to be easy to deploy.
  • Features: Users of Cisco Wireless mentioned that valuable features include stability, reliability, scalability, solid functionality, security, easy management, good application visibility, control integration for other analysis software, and ease of configuration. Some users of Cisco Wireless state that the software can sometimes be very clunky, and others would like to see cloud-based support and management as well as some AI capabilities and the introduction of a dashboard.

    Ruckus Wireless reviewers say some of the best features include amazing performance, great compatibility with other solutions, fantastic guest onboarding, a rock-solid stability, excellent scalability, and fast wireless. Other users see value in these features: mesh technology, switching LANs, Bonjour Gateway, Cloudpath, the hardware antenna array, and its ease of management. The areas users mention are lacking revolve around the physical device in terms of its quality and construction as well as that it is lacking in some hardware stratification.
  • Pricing: Users of Cisco Wireless find that it is expensive, with a rigid pricing model in place. The majority of Ruckus Wireless users feel that the product is not expensive, and even cheaper than some of their competitors’ pricing.
  • Service and Support: Cisco Wireless reviewers confirm that the service and support they receive is excellent, stating that support is responsive and knowledgeable, and that ample documentation is available online. Similarly, Ruckus Wireless reviewers say that overall the support is very good.
  • ROI: Cisco Wireless users mention that they have yet to see an ROI while users of Ruckus Wireless say that as soon as the product is implemented, you begin to see an ROI.

Comparison Results: As competitors, Cisco Wireless and Ruckus Wireless come in at a close tie. Both products offer a really strong set of features. However, their pricing is where each stands out, with Cisco being more expensive and Ruckus being affordable. In addition, users of Ruckus Wireless report seeing an immediate ROI.

To learn more, read our detailed Cisco Wireless vs. Ruckus Wireless report (Updated: July 2022).
Buyer's Guide
Cisco Wireless vs. Ruckus Wireless
July 2022
Find out what your peers are saying about Cisco Wireless vs. Ruckus Wireless and other solutions. Updated: July 2022.
610,336 professionals have used our research since 2012.
Q&A Highlights
Question: Which is better - Ruckus Wireless or Cisco Wireless?
Answer: Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and manage. There are no tricks involved when rolling it out for use. This straightforwardness is not limited to the initial point of setup. It continues on and applies to all of the time thereafter when it is being put to use. The user interface seems to have been designed with the ease of the user in mind. Everything about it is straightforward, which makes this product ever more valuable to those for whom time is money. Additionally, the Wi-Fi coverage that Ruckus Wireless provides is of excellent quality, is long-lasting, and is supported by a team that provides great technical support. Their Wi-Fi service is the kind that is mostly employed in industries like resorts, which have to cater to large volumes of people over extended periods of time. These systems hold their integrity and allow for people to enjoy powerful coverage that at least appears to be constant. The industrial quality and strength of Ruckus Wireless makes it the sort of service that immediately deserves consideration. The teams that are tasked with supporting those who use Ruckus Wireless are professionals of the highest level. They are possible to reach without difficulty and are highly responsive to problems and work quickly to find solutions. Cisco Wireless provides a very robust service that will continue to run over long periods of time and under heavy usage. Furthermore, the teams that are responsible for assisting users and resolving any potential issues that may arise are highly professional. Setting up this service is not intuitive, though, and can be difficult. Conclusion The prices of these services are unlikely to be the deciding factor as to which of these services is better. They are both expensive. They both do a good job and have excellent tech support but the user-friendly setup and easy-to-use interface give Ruckus Wireless the clear advantage over Cisco Wireless.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The installation process is very easy.""The installation process is nice and easy.""The Artificial Intelligence on offer is very useful."

More Juniper WLC Series Pros →

"Cisco is one of the leading vendors and is at the top of many lists. The access software is robust, and the performance of the devices is excellent.""Overall, Cisco was stable and worked well for all our needs until we started having more and more students and teachers using YouTube and Zoom — what with classes being isolated and everything — which put a lot of strain on our Wi-Fi network.""The support is very good. Technical support is very helpful.""The stability is great. It's very reliable.""The customer always feels confident with the solution because of its reliability.""We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki.""The installation process is very easy.""Cisco has good support services."

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"Ruckus Wireless is a valuable solution. It's both scalable and reliable.""Ruckus Wireless is a reliable solution.""Ruckus Wireless provides good coverage.""Valuable features include Bonjour Gateway and the hardware antenna array.""The most valuable feature is the performance. It works great.""Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms.""It's easy to install, and the management is flexible.""The most valuable feature is that this solution is reliable."

More Ruckus Wireless Pros →

Cons
"The support on offer to other vendors switching - like Aruba or Ruckus - could be improved.""The solution could offer more integration with other products.""We would prefer it if the solution could be less expensive."

More Juniper WLC Series Cons →

"Code stability is something that needs to be improved.""We've recently had hardware issues which have caused us some problems.""In the next release, I would like to have support for Wi-Fi 6.""We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution.""And from an administration point of view, it is a very tedious job to check on each and every control. We have around 30 or 40 controls in our network.""Older versions used to be hard to deploy. The latest OS, however, has made things a lot easier. While deployment is much better, it could always be even easier.""There are some areas of improvement needed in roaming and streaming.""The solution is stable but it could be improved. However, this could be because there are not enough APs."

More Cisco Wireless Cons →

"It is very difficult to convince the customer to choose Ruckus because of the price.""What would be interesting to see is if they had more of an ability for their customers to capture revenue. They should offer some sort of gateway functionality that you could tie through radius authentication, so you can bill the customers. That way, when you go in, you could just have a device and set up a hotspot, and it's a totally billable tool at that point.""The price could be improved.""The pricing needs to be more competitive. They need to re-examine their business model and see if there is a way to provide their service at a cheaper cost.""Sometimes doing mass changes on their products can be challenging.""The initial setup could be more straightforward. It would be better if we could seamlessly integrate security tools like a firewall or IPS with Ruckus Wireless.""There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster.""We would like to see a better licensing model for our customers."

More Ruckus Wireless Cons →

Pricing and Cost Advice
Information Not Available
  • "Cost is one of the reasons why we are switching to Aruba. Aruba is significantly lower than Cisco in price. We do the licensing on a three-year basis. Cisco makes licensing very difficult."
  • "The price of this product is reasonable."
  • "This is an expensive product."
  • "The product could be priced better."
  • "Cisco Wireless is a little bit expensive when compared to other solutions."
  • "The price is a little high. However, you get what you pay for. The quality of the product is high, you will find it is worth the money. There is some additional cost, for example, customer support."
  • "It's expensive because a lot of the controls come with licenses."
  • "This solution is expensive, but you get value for your money."
  • More Cisco Wireless Pricing and Cost Advice →

  • "We paid for a three-year contract last year. I am not sure about what we paid. It is certainly less expensive than Meraki."
  • "The price is reasonable."
  • "The reason we picked Ruckus, in addition to our long-standing relationship with Ruckus, is pretty much that the RFS characteristics of it seem to be the best."
  • "We don't pay any licensing fees, we purchase them."
  • "This is a very expensive solution."
  • "The setup that I have at the moment does not require licensing, although I am not sure whether a bigger project will mean that I have to spend more."
  • "Not all of our clients can afford a fully corporate solution like Ruckus. But for many of our clients, pricing is the only factor that prevents them from choosing Ruckus, as we have found Ruckus to be a very suitable and reliable solution for integrating wireless access points to a company's network."
  • "Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
  • More Ruckus Wireless Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    Nuno Marques - PeerSpot reviewerNuno Marques
    User

    They both do a great job. But it depends on the application scenario. 


    For corporate environments probably Cisco will perform better not only because of Cisco Wi-Fi features but especially because you can be integrated with all Cisco infrastructure and manage it all.


    In heavy-duty environments, like public hot-spot, stadiums, exhibition centers, etc, Ruckus should be considered. In this type of applications, pure Wi-Fi performance is more important than management features or security, and therefore, it could be the better choice.

    Ender Kefoglu - PeerSpot reviewerEnder Kefoglu
    Real User

    If you care more about performance and stable communications, Ruckus Wireless is definitely better. 


    Ruckus Wireless APs have;


    - Adaptive antenna technology (called BeamFlex). This technology analyzes different paths to reach the client and electronically turns itself to a directional antenna, choosing the path that gives the best performance to reach each specific client. If the client is mobile or if the environment changes (such as a warehouse) the selection of paths/direction also changes instantly.


    Transmitting in a directional way allows a good Signal-to-Noise Ratio and also causes less interference for other nearby APs outside the path of the directional transmission.


    - ChannelFly technology. This technology chooses the best channel based on performance rather than background scanning for noise.


    - Polarization Diversity. This technology allows the clients not to lose signal strength when held at different angles (important for mobile devices such as tablets and telephones).


    - Better receive sensitivity compared to the competitors.


    All these features make Ruckus Wireless a better choice than any other competitor (better performance, better coverage area, more stable and surprise-free communication especially in not so easy conditions such as noise, too many clients, too much traffic). 

    Questions from the Community
    Top Answer:The Artificial Intelligence on offer is very useful.
    Top Answer:The support on offer to other vendors switching - like Aruba or Ruckus - could be improved.
    Top Answer:We primarily use the solution for education customers.
    Top Answer:Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be… more »
    Top Answer:Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user… more »
    Top Answer:On the most basic level, Cisco Wireless can offer a rather straightforward initial setup. In the span of about three… more »
    Top Answer:At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did… more »
    Top Answer:Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a… more »
    Top Answer:All are good selections, and this question is difficult to answer without knowing your throughput requirements, as each… more »
    Comparisons
    Also Known As
    Juniper WLAN
    Cisco WLAN Controller
    Learn More
    Overview
    WLC Series Wireless LAN Controllers deliver and manage wireless local area networks with the highest level of reliability, performance, security, and management in the industry. They integrate secure, wireless LANs with any size wired infrastructures, from small branch offices to the largest enterprise or university campus.
    With Cisco Wireless you will successfully plan, deploy, monitor, troubleshoot, and report on indoor and outdoor wireless networks - all from a centralized location.

    Ruckus Wireless is part of Ruckus Networks/Commscope and provides reliable wireless network solutions and services to large venues, schools, hotels, hospitals, malls, and public spaces (and more) worldwide.

    Wireless access is an integral necessary part of today’s modern, fast-paced lifestyle. It is essential that dependable, safe wireless capabilities be available in most of today’s largely populated public spaces. Ruckus Wireless is the trusted industry leader in assisting organizations of all sizes to provide wireless access throughout their locations, both inside their physical structures and adjacent open outdoor areas.

    Ruckus Wireless empowers users to design and create a wireless network across their organizational space to ensure that wireless coverage is available consistently to anyone who needs it. Ruckus can handle anything from homes and small to medium-sized businesses to hospitals, college campuses, airports, malls, stadiums and more. Ruckus also has excellent options for outdoor wireless networks. Many users choose Ruckus Wireless for broad extensive outdoor use. The solution offers excellent durable outdoor access points and a very robust, super fast, reliable Wi-Fi. Each and every access point is very powerful, and the outdoor access points can be very easily disguised to keep the network secure.

    Another strong point is that Ruckus technology is based on frequencies. If there is ever any type of wireless interference, Ruckus Wireless can change frequency automatically so there are never any interruptions. Users also have the option to block outside access points and signals that may interfere with their network and make their network the only one that people can see within the network. Users can additionally whitelist certain networks if desired.

    Ruckus uses the latest next-gen Wi-Fi, Wi-Fi 6, ensuring that more devices can be handled with greater speed and continuity. With Ruckus, users have great control over network traffic. They can also allocate the amount of bandwidth network users are granted based on their status - eg., guest, corporate, etc. - and give users priority on the network based on their status. Ruckus also has mesh and beamforming capabilities, which are recognized as a valued feature for many users.

    Ruckus Wireless is robust, extremely reliable, very easy to deploy, and offers amazing coverage and rock solid connectivity. It is very easy to add additional access points across the network. Ruckus Wireless is very easy to use and manage using an app on any mobile device.

    Reviews from Real Users

    A Director Engineering & New Business at a comms service provider says Ruckus “provides superior coverage and is very dependable”

    Sintayehu A., Director Of Information Communication Technology at Dire Dawa University, relates that "Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."

    Philip S., Independent Consultant - Wireless, says, "The solution is very stable. I've worked with it at a hospital before, where we deployed it all over the hospital. It worked everywhere and continuously worked flawlessly."

    Offer
    Learn more about Juniper WLC Series
    Learn more about Cisco Wireless
    Learn more about Ruckus Wireless
    Sample Customers
    Apollo Hotel Papendrecht, Armstrong Atlantic State University, Bajaj Capital, Baloise Insurance, BAS Group, Borealis, Danish Crown, Deloitte Belgium, Jan Yperman Hospital, Mazda Raceway Laguna Seca, MercaSID, S.A., NHTV Breda University, Parklands College and Christopher Robin Pre-Primary, San Antonio Community Hospital, Sandia National Laboratories, Springfield Public Schools (SPS), St. Catherine University, TalkTalk, The Education Village, University of Copenhagen, University of the Highlands and Islands, University of the West of Scotland (UWS), Valdosta State University, Waikato Institute of Technology (Wintec), zulily
    Aegean Motorway, Baylor Scott & White Health, Beachbody, Bellevue, Brunel University London, Bucks County Intermediate Unit , Chartwell School, Children's Hospital Colorado, Cisco Live Milan, City of Biel, City of Mississauga, Dundee Precious Metals, Electricity Authority of Cyprus, Erickson Living, Goldcorp, Great Ormond Street Hospital, Grupo Industrial Saltillo (GIS)
    American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company16%
    Government7%
    Educational Organization6%
    REVIEWERS
    Comms Service Provider14%
    Computer Software Company10%
    Government9%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Comms Service Provider30%
    Computer Software Company19%
    Government7%
    Educational Organization5%
    REVIEWERS
    Comms Service Provider46%
    Educational Organization10%
    University8%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Comms Service Provider29%
    Computer Software Company17%
    Government7%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise43%
    Large Enterprise14%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    REVIEWERS
    Small Business36%
    Midsize Enterprise27%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise59%
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise21%
    Large Enterprise49%
    Buyer's Guide
    Cisco Wireless vs. Ruckus Wireless
    July 2022
    Find out what your peers are saying about Cisco Wireless vs. Ruckus Wireless and other solutions. Updated: July 2022.
    610,336 professionals have used our research since 2012.

    Cisco Wireless is ranked 2nd in Wireless LAN with 78 reviews while Ruckus Wireless is ranked 4th in Wireless LAN with 56 reviews. Cisco Wireless is rated 8.2, while Ruckus Wireless is rated 8.6. The top reviewer of Cisco Wireless writes "Robust with a good level of performance and very helpful technical support". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". Cisco Wireless is most compared with Aruba Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN, Huawei Wireless and NETGEAR Insight Access Points, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Meraki Wireless LAN, Fortinet FortiWLM, Aruba Instant and SonicWall SonicWave Access Points. See our Cisco Wireless vs. Ruckus Wireless report.

    See our list of best Wireless LAN vendors.

    We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.