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Azure Firewall vs Palo Alto Networks VM-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Azure Firewall provides cost-efficient security for small applications, with varied ROI experiences depending on organizational needs.
Sentiment score
5.7
Palo Alto Networks VM-Series delivers strong ROI through enhanced security, rapid deployment, and significant time savings despite high pricing.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
Customers can see data within a week, indicating a quick return on investment.
Senior Manager Technical Security at Hitachi Systems, Ltd.
 

Customer Service

Sentiment score
4.2
Azure Firewall support is generally satisfactory, though some suggest improvements in response time and mention occasional third-party reliance.
Sentiment score
7.5
Customers appreciate Palo Alto Networks VM-Series support for responsiveness and expertise, despite occasional delays and high premium service costs.
Microsoft provides excellent customer support, especially with premium support plans.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Nevertheless, the final support from Microsoft remains effective.
Information Technology Architect at GMS INC
With Azure products, customer support is really good.
Senior Manager, Information Security at NetSol Technologies Inc.
The support quality could be improved.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Resolving issues promptly.
Head of Sales at Omgea Exim Ltd
They are responsive and provide high-quality assistance.
Cyber security consultant at L&T Technology Services
 

Scalability Issues

Sentiment score
6.4
Azure Firewall efficiently scales with traffic, supports global users, but larger enterprises seek further scaling improvements for extensive demands.
Sentiment score
7.4
Palo Alto Networks VM-Series is scalable, easy to deploy, and suits businesses with positive feedback on flexibility and growth.
Based on my experience, I would rate it nine out of ten for scalability.
Cybersecurity Engineer at AXSYS
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
When we started deploying the solution, it was not a mature product at times.
Senior Manager, Information Security at NetSol Technologies Inc.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
Security Technical Lead at a tech services company with 11-50 employees
The solution is scalable and can easily handle an increase in the number of users.
Cyber security consultant at L&T Technology Services
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Senior Security Consultant at Netsecurity.no
 

Stability Issues

Sentiment score
8.5
Azure Firewall is praised for stability and reliability, with users noting high uptimes and positive comparisons to competitors.
Sentiment score
8.2
Palo Alto Networks VM-Series is highly regarded for stability, reliable performance, and consistent uptime, despite minor navigation delays.
The stability of Azure Firewall is excellent.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
For our use case, Azure Firewall is stable enough.
Technical Solution Architect at liwa
Hardware is generally very stable.
Security Technical Lead at a tech services company with 11-50 employees
I have not experienced any major problems or downtime.
Senior IT Infrastructure Specialist at contemi
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Senior Security Consultant at Netsecurity.no
 

Room For Improvement

Azure Firewall needs improvements in security, usability, support, pricing, AI integration, and centralized management to match competitors.
Palo Alto Networks VM-Series needs UI updates, better platform integration, scalability, user-friendliness, and improved documentation for broader efficiency.
If Azure Firewall can integrate identity features, it will help deliver additional next-generation capabilities.
Solutions Area Lead at a tech consulting company with 501-1,000 employees
Improvement in reporting and better visibility into network traffic would also be beneficial.
Cybersecurity Engineer at AXSYS
Azure Firewall could improve its reporting capabilities.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Cyber security consultant at L&T Technology Services
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Security Technical Lead at a tech services company with 11-50 employees
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
Sr. Network Engineer at a tech services company with 1-10 employees
 

Setup Cost

Enterprise buyers view Azure Firewall's pricing as variable, with flexible pay-as-you-go costs and mixed opinions on affordability.
Palo Alto VM-Series is costly but reliable, with complex licensing; AWS Marketplace offers scalable subscription options.
The standard functionality for API Management is at a zero level, and then the next level is one.
Technical Solution Architect at liwa
Azure Firewall is quite expensive, with a high cost.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Information Technology Architect at GMS INC
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
Security Technical Lead at a tech services company with 11-50 employees
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Senior IT Infrastructure Specialist at contemi
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Head of Sales at Omgea Exim Ltd
 

Valuable Features

Azure Firewall offers comprehensive security, seamless integration, user-friendly management, and advanced features for modern security and compliance needs.
The VM-Series provides scalable, flexible security with advanced threat management, visibility, and integration features, enhancing network protection.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
Senior Manager, Information Security at NetSol Technologies Inc.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
The premium version includes all traditional firewall features, reducing the need for separate compute resources.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Security Technical Lead at a tech services company with 11-50 employees
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Senior Security Consultant at Netsecurity.no
 

Categories and Ranking

Azure Firewall
Ranking in Firewalls
13th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
44
Ranking in other categories
Microsoft Security Suite (11th)
Palo Alto Networks VM-Series
Ranking in Firewalls
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Advanced Threat Protection (ATP) (17th)
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Azure Firewall is 2.6%, up from 2.1% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 2.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Azure Firewall2.6%
Palo Alto Networks VM-Series2.6%
Other94.8%
Firewalls
 

Featured Reviews

AD
Technical Solution Architect at liwa
Has enabled us to manage internal access securely but lacks accessible documentation for deeper integration
We haven't required any support, but overall, Microsoft support is good. Whenever we raise any concern, they are supporting us on time. Currently it is good. We are not a public-facing company; it is a retail company only, so that's why I don't think it is required. We don't have an e-commerce solution on Azure. For that, we are using a different stack for the e-commerce portal, so that is not in Azure. We are only using it for business applications, and I think L3 filtering in network security suffices for our problem currently. Regarding scalability for Azure Firewall, we don't need it here because the request to the application is internal. All are internal users. So there is not much request to get into the application, so scalability is not required for us in the current scenario.
MuhammadNadeem - PeerSpot reviewer
Sr. Network Engineer at a tech services company with 1-10 employees
Has supported urgent deployments and enabled inline threat protection but pricing and features could be more flexible
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers. However, for urgency and for some solutions that customers need for some of their other sites and subdivisions, we are providing the same.
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Use our free recommendation engine to learn which Firewalls solutions are best for your needs.
906,887 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise15
Large Enterprise24
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
What is your experience regarding pricing and costs for Palo Alto Networks VM-Series?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput, even with all features enabled. In comparison to FortiGate ( /products/fortinet...
What needs improvement with Palo Alto Networks VM-Series?
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo...
 

Overview

 

Sample Customers

Information Not Available
Warren Rogers Associates
Find out what your peers are saying about Azure Firewall vs. Palo Alto Networks VM-Series and other solutions. Updated: June 2026.
906,887 professionals have used our research since 2012.