Amazon WorkMail vs Google Workspace comparison

Amazon Web Services (AWS) and Google are both solutions in the Email Applications category. Amazon Web Services (AWS) is ranked #4 with an average rating of 8.0, while Google is ranked #1 with an average rating of 8.2. Amazon Web Services (AWS) holds a 9.0% mindshare in EA, compared to Google’s 20.1% mindshare. Additionally, 85% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 95% of Google users who would recommend it.

Amazon WorkMail

Read 13 Amazon WorkMail reviews

3,105 Views
2,577 Comparison Views

85% willing to recommend

Google Workspace

Read 104 Google Workspace reviews

6,650 Views
5,054 Comparison Views

95% willing to recommend

Amazon WorkMail

Google Workspace

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Executive SummaryUpdated on Oct 19, 2025

Google Workspace and Amazon WorkMail are competitors in the business communication and collaboration tools category. Google Workspace holds an advantage with its comprehensive suite of tools and integration capabilities, while Amazon WorkMail excels in security and AWS integration.

Features: Google Workspace is recognized for its scalability, seamless integration with Microsoft Outlook, and an intuitive suite of collaboration tools like Gmail, Google Drive, and Calendar. It offers video chat and excels with user familiarity. Amazon WorkMail provides robust integrations with AWS, supports strong security measures with encryption, and offers automated email management features, including retries and complaint handling.

Room for Improvement: Google Workspace could benefit from addressing sporadic outages and enhancing interoperability with traditional email clients like Outlook. Users also seek improvements in functionality to better match Microsoft Office, focusing on Sheets compared to Excel. Amazon WorkMail needs expanded regional availability and more intuitive user interfaces, simplifying its setup process to enable quicker deployment.

Ease of Deployment and Customer Service: Google Workspace is widely used in public cloud environments, offering flexibility and relatively easy deployment. However, customer support satisfaction varies by location, with users wanting more accessible direct support. Amazon WorkMail, used in public cloud, private, and hybrid setups, is praised for quick technical support responses, although some deployment information is considered sparse.

Pricing and ROI: Google Workspace is viewed as cost-effective, with real-time collaboration tools offering significant ROI in productivity. However, some users find higher tier pricing steep. Amazon WorkMail is seen as expensive compared to larger suites, like Microsoft Office, but initial tiers remain affordable. Users value its large free message tiers for startups but find the total cost high relative to features.

To learn more, read our detailed Amazon WorkMail vs. Google Workspace Report (Updated: September 2025).

Buyer's Guide

Amazon WorkMail vs. Google Workspace

September 2025

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Helped 872,008 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

Replacing WhatsApp with Amazon WorkMail halved costs, improved communication, and provided scalable, stable services reducing downtime concerns.

Sentiment score

6.5

Google Workspace boosts productivity and efficiency with integration and collaboration features, despite potentially high costs.

No quotes available

For more quotes and insights, download the Amazon WorkMail report

No quotes available

For more quotes and insights, download the Google Workspace report

Customer Service

Sentiment score

4.5

Customer feedback on Amazon WorkMail support is mixed, with experiences ranging from responsive assistance to dissatisfaction over communication issues.

Sentiment score

5.1

Google Workspace offers varied customer service; users appreciate fast responses but face challenges with technical support and direct assistance.

We have sent some emails and they have responded promptly, so we are satisfied.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

With Gemini, I was charged for a year without receiving any guidance on its usage.

Suresh-Kumaresan

Principal Consultant at Wipro Limited

For more quotes and insights, download the Google Workspace report

Scalability Issues

Sentiment score

8.0

Amazon WorkMail is praised for scalability, accommodating large user bases and email traffic efficiently despite some cost concerns.

Sentiment score

7.3

Google Workspace is praised for its scalability, flexibility, and integration, despite minor resource limitations and licensing concerns.

I do not have any concerns regarding the scalability of Amazon WorkMail, as we are sending about 40,000 to 50,000 emails per day, doing both transactional and batch with a queuing mechanism internally.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

For more quotes and insights, download the Google Workspace report

Stability Issues

Sentiment score

8.2

Amazon WorkMail is highly rated for stability, handling large volumes reliably with no reported issues or downtime.

Sentiment score

7.8

Google Workspace is praised for reliability and stability, despite occasional Outlook integration issues and internet-related performance hitches.

No quotes available

For more quotes and insights, download the Amazon WorkMail report

The stability of Google Workspace is excellent and very solid.

Suresh-Kumaresan

Principal Consultant at Wipro Limited

This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

The only issue is collaboration with Outlook, where I am having a bit of a problem.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

For more quotes and insights, download the Google Workspace report

Room For Improvement

Users seek an intuitive interface, improved pricing, advanced features, better spam filtering, scalability, and enhanced support for Amazon WorkMail.

Google Workspace faces performance, usability, and integration issues, needing improvements in functionality, security, and productivity tools.

No quotes available

For more quotes and insights, download the Amazon WorkMail report

The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Setup Cost

Amazon WorkMail receives mixed reviews on pricing, appreciated for its free tier but considered costly beyond its allocation.

Google Workspace pricing ranges from $8-$15 per user, seen as reasonable but sometimes costly, with licensing complexity concerns.

I have heard that compared to other providers, it is considerably cheaper.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

The current cost is approximately seven to ten euros per user per month.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Valuable Features

Amazon WorkMail provides scalable, secure email management with AWS integration, enhancing efficiency, user experience, and workflow expansion.

Google Workspace offers seamless integration, collaboration, security, multi-device access, and affordability with tools like Gmail, Drive, and Meet.

I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

The valuable features include the email service, email updates, and Google Drive.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Categories and Ranking

Amazon WorkMail

Ranking in Email Applications

4th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Email (3rd)

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

104

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (4th)

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Amazon WorkMail is 9.0%, down from 10.7% compared to the previous year. The mindshare of Google Workspace is 20.1%, down from 24.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Google Workspace	20.1%
Amazon WorkMail	9.0%
Other	70.9%

Email Applications

Featured Reviews

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

Seamless email communication improves cost-effectiveness and security with valuable tracking features

The features of Amazon WorkMail that I have found the most valuable so far include sending emails and tracking whether the email is read or not. I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails. The encryption of emails, both in transit and at rest, has benefited our security strategy as it is a layer of security that provides us better confidence for customers and also internally tracks the security aspects. The encryption meets my expectations.

Read full review

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

15%

University

Comms Service Provider

Retailer

Computer Software Company

14%

Educational Organization

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	13
Large Enterprise	27

Questions from the Community

What do you like most about Amazon WorkMail?

We use the tool for transactional emails and marketing.

See all answers

What needs improvement with Amazon WorkMail?

We are satisfied with Amazon WorkMail, as it is able to send emails and provide receipts, including the read and other statuses. Since we are doing more API side integrations, there does not seem t...

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What advice do you have for others considering Amazon WorkMail?

From the communication aspects, working with Amazon WorkMail has been seamless and cost-effective. My customers do not make any use of Amazon WorkMail's compatibility with Microsoft Active Director...

See all answers

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

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What needs improvement with Google Workspace?

I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...

See all answers

Comparisons

Microsoft Exchange Online vs Amazon WorkMail

Compared 14% of the time

ProtonMail vs Amazon WorkMail

Compared 4% of the time

SendGrid vs Amazon WorkMail

Compared 3% of the time

Fortinet FortiMail Cloud vs Amazon WorkMail

Compared 2% of the time

Brevo vs Amazon WorkMail

Compared 2% of the time

More Amazon WorkMail Competitors

Microsoft Exchange Online vs Google Workspace

Compared 17% of the time

Office 365 vs Google Workspace

Compared 17% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Microsoft Exchange vs Google Workspace

Compared 4% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Product Reports

Buyer's Guide

Amazon WorkMail

October 2025

Download Amazon WorkMail product report

Buyer's Guide

Google Workspace

October 2025

Download Google Workspace product report

Also Known As

Amazon SES

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Overview

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK.

Amazon Web Services (AWS)

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Buyer's Guide

Amazon WorkMail vs. Google Workspace

September 2025

Free Report: Amazon WorkMail vs. Google Workspace

Find out what your peers are saying about Amazon WorkMail vs. Google Workspace and other solutions. Updated: September 2025.

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