SharePoint and OpenText Documentum compete within the content management systems category. SharePoint demonstrates an advantage in pricing and ease of use, especially with Office 365 integration, whereas OpenText Documentum offers robust features for complex enterprise content management needs.
Features: SharePoint provides extensive collaboration tools, Office integration, and flexibility for use across devices. Its powerful search, co-authoring capabilities, and workflows support a strong document management framework. OpenText Documentum offers lifecycle management, strong security, and extensive metadata support, enhancing document and business process management.
Room for Improvement: SharePoint's real-time co-authoring, permissions system, and mobile experience require improvements, often needing third-party solutions for more complex customizations. OpenText Documentum's user interface lacks intuitiveness, with challenges in cloud readiness and integration, alongside high pricing and insufficient document search capabilities.
Ease of Deployment and Customer Service: SharePoint supports flexible deployment options including cloud, on-premises, and hybrid solutions. Customer service varies; some users praise the support, linked to specific plans, while others find challenges without extra packages. OpenText Documentum is focus on-premises with limited cloud options, and service feedback is mixed depending on support personnel.
Pricing and ROI: SharePoint offers cost-effective solutions within Office 365, delivering significant ROI through collaboration and document control. OpenText Documentum is more expensive, justified by advanced features for enterprise content management. Both products have complex licensing models that require careful consideration for cost-efficiency.
| Product | Market Share (%) |
|---|---|
| SharePoint | 14.3% |
| OpenText Documentum Content Management | 9.8% |
| Other | 75.9% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 79 |
| Midsize Enterprise | 38 |
| Large Enterprise | 81 |
OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.
OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.
What are the key features of OpenText Documentum Content Management?Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.
SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.
Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.
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