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OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
5th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of July 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.3%, down from 11.8% compared to the previous year. The mindshare of SharePoint is 11.9%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.9%
OpenText Documentum Content Management6.3%
Other81.8%
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Technical Manager at IBM
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most impactful thing is the size, which is almost 25 TB."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It is easy to develop a VPN and UI."
"The most valuable feature of SharePoint is its ease of use."
"Regarding the best features in SharePoint, the accessibility part of it is great; we don't need to do the coding from zero scratch, which we really appreciate."
"The stability of SharePoint is high."
"Compared to other products, SharePoint is not only a content manager, but a wider product, like enterprise content management."
"It has allowed my team to seamlessly share requirements with one another and provide feedback while working off one version."
"Otherwise, this is an amazing option."
"The most valuable feature of SharePoint is its user interface, which is very easy to use."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
 

Cons

"Several sub-products, like RMA and RPS are really bad stability-wise and many other aspects."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"The user interface can be improved."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
"When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The user interface can be improved. Searching for documents is complex and should be easier."
"I would like to see the following: More freedom given to a power user Feature development on a site collection level without the need for farm-level rights"
"During uptime under our network, it is hard to find info when content is hefty."
"SharePoint’s scalability could be improved."
"There are some limitations on storage."
"The product must provide more automation."
"Emails stored now do not display metadata in native format."
"The integration with Outlook could be improved."
"As this is a Microsoft product, it can be difficult to obtain direct support."
 

Pricing and Cost Advice

"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"The replacement costs for it are cheaper if you use only SharePoint."
"They are about an eight in comparison to other similar products."
"It is very expensive.​"
"SharePoint is included with our Microsoft license."
"It comes bundled with the Microsoft 365 pricing plans."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The data classification and search elements are cheap."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
9%
Manufacturing Company
8%
Computer Software Company
8%
Government
10%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
For me SharePoint is amazing. I have not thought about any feature that could be better because downloads and renaming are all easy. However, there is a feature that could be better. When you are u...
What is your primary use case for SharePoint?
We use SharePoint as our cloud storage for files, folders, and everything else. We have different teams, including the evidence and impact team which I work with, the alumni team, and other teams t...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: June 2026.
904,928 professionals have used our research since 2012.