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OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
166
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.5%, down from 11.2% compared to the previous year. The mindshare of SharePoint is 12.0%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint12.0%
OpenText Documentum Content Management6.5%
Other81.5%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It has the ability to categorize and search."
"The most valuable feature is the management."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"We can arrange all our documents on one platform and see the document's changes and edits."
"SharePoint has allowed our organization to effectively share important information across lines of business globally."
"It improved transparency around work products."
"Feedback workflows ensure we don't miss someone when documents need reviewing and approval workflows make sure the right people are approving it, especially when there are new or temporary staff involved."
"It simplifies development of portal and document management, and by using Office 365, we got good integration with office tools."
"With accessibility from a DMZ, SharePoint is a good solution for outside access."
"The solution is easy to use."
"The ability to have version control and co-editing is vital to our workflows."
 

Cons

"It's difficult to manage and customize Documentum."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The biggest issue for us is the price of the product."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"The user interface can be a bit more intuitive."
"The price of Documentum could be lower. It's quite high compared to its competitors."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"SharePoint doesn’t have the Urdu language package, hence we had to work hard for it."
"​The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.​"
"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint."
"Support is deficient. We depend on local vendors to get access to support and most of the issues we presented took more time to resolve that we wanted."
"I would rate Microsoft support a six out of 10, which I feel is a fair rating."
"Using SharePoint is difficult."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
 

Pricing and Cost Advice

"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"They are about an eight in comparison to other similar products."
"SharePoint is included with our Microsoft license."
"The pricing is competitive."
"The replacement costs for it are cheaper if you use only SharePoint."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The data classification and search elements are cheap."
"The pricing is competitive."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
909,099 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Energy/Utilities Company
8%
Financial Services Firm
10%
Government
9%
Construction Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
For me SharePoint is amazing. I have not thought about any feature that could be better because downloads and renaming are all easy. However, there is a feature that could be better. When you are u...
What is your primary use case for SharePoint?
We use SharePoint as our cloud storage for files, folders, and everything else. We have different teams, including the evidence and impact team which I work with, the alumni team, and other teams t...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.