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Pega CRM vs SAP CRM comparison

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Pega CRM Logo
Pega CRM
1,130 views|907 comparisons
SAP CRM Logo
SAP CRM
Read 7 SAP CRM reviews.
1,691 views|1,378 comparisons
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Pricing and Cost Advice
Information Not Available
  • "There is a license required for the solution and most of my clients purchase an annual license."
  • "SAP CRM is an expensive solution and is the most challenging aspect of the solution."
  • "SAP CRM costs approximately a couple of thousand a month."

    • More SAP CRM Pricing and Cost Advice →

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    What do you like most about SAP CRM?
    Top Answer: 
    SAP CRM integrates well with SAP ERP which is useful.
    Read all 3 answers   →
    What is your experience regarding pricing and costs for SAP CRM?
    Top Answer: 
    SAP prices are always on the higher side, but we went with it after evaluating everything. Over time though, we stopped getting value for money.
    Read all 4 answers   →
    What needs improvement with SAP CRM?
    Top Answer: 
    Many similar solutions have come on to the market in the last few years that have a better GUI, and better connectivity to the back-end SAP system. That is where this product started fizzling out. SAP… more »
    Read all 4 answers   →
    Ranking
    13th
    out of 68 in CRM
    Views
    1,130
    Comparisons
    907
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 68 in CRM
    Views
    1,691
    Comparisons
    1,378
    Reviews
    3
    Average Words per Review
    422
    Rating
    6.0
    Comparisons
    Also Known As
    Chordiant
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    Pega
    Video Not Available
    SAP
    Overview
    Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.

    SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

    Offer
    Learn more about Pega CRM
    Learn More
    Learn more about SAP CRM
    Learn More
    Sample Customers
    The State of Maine, Aegis, Aegon, AIG Japan, ING
    Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company42%
    Comms Service Provider15%
    Energy/Utilities Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Comms Service Provider31%
    Computer Software Company31%
    Energy/Utilities Company6%
    Government4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business40%
    Midsize Enterprise10%
    Large Enterprise50%
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    Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: January 2022.
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    564,322 professionals have used our research since 2012.

    Pega CRM is ranked 13th in CRM while SAP CRM is ranked 3rd in CRM with 7 reviews. Pega CRM is rated 0.0, while SAP CRM is rated 6.8. On the other hand, the top reviewer of SAP CRM writes "See reports and forecasts instantly and customize as per needs". Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Salesforce Sales Cloud, Siebel CRM and Genesys Cloud, whereas SAP CRM is most compared with Microsoft Dynamics CRM, Oracle CRM, SAP Marketing Cloud, Siebel CRM and SAS Customer Intelligence 360.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.