monday.com Reviews

My main use cases include project management, product roadmap management, marketing and creative production campaign planning, HR and employee onboarding, and operations and resource management. I also manage all of my corporate OKRs and corporate strategy planning within monday.com. monday.com really centralizes my key workflows. I use it on a daily basis for project management and team collaboration.

I use monday.com to track all of my project life cycles, from the beginning stages of planning through execution and then reporting and analytics once the project has launched. This could be new product development, a new partnership, or initiatives around AI that we are launching both internally and externally. I use monday.com’s Gantt charts, Kanban boards, and their real-time updates features.

Automation, integrations, dashboard, and AI tools are crucial key attributes of monday.com that make it so valuable within my organization.

The best features include the ability to track project life cycles with very sophisticated, multi-entity, cross-border projects. I can manage our pipelines, track lead interaction, and streamline sales processes. I can manage campaigns and content calendars for marketing and creative production. The dashboards provide high-level as well as in-depth analysis of KPIs and project health. monday.com's AI tools enable us to summarize meeting notes and provide smart recommendations on how to proceed with certain project initiatives.

The dashboards and automations help enable time saving as well as efficiency. We are able to streamline a lot of our workflows and centralize project and product road mapping in monday.com. The beauty of monday.com is that cross-functionally, our functions and teams gain a lot of value out of it. Our product management teams, engineering, my team within finance and operations, marketing, sales, and nearly every single team within the organization uses monday.com in some capacity.

monday.com has really put my organization in the right position to reduce costs, track bugs efficiently, centralize all of our product road mapping across teams, streamline procurement, onboard clients successfully, and stay on top of cross-functional corporate initiatives across entities. monday.com has really enabled a lot of cross-team collaboration, visibility into work streams, and accountability across our OKRs.

By enabling our 2026 corporate OKR planning within monday.com, I was actually able to shave off upwards of 14% of the time in terms of time savings and even higher than that, nearly 17% of cost savings in terms of man hours and personnel that would be needed that were no longer required for manual inputs to gather feedback from teams because monday.com was able to automate a lot of that. We reduced manual work by triggering actions connected with tools such as Slack, Google Drive, and Salesforce. We were able to bring all of our communication into one hub. It provided the right level of dashboard based on your team and within your organization and your level within the organization, whether you needed an executive dashboard or a deeper dive technical dashboard based on project health and KPIs.

monday.com enables all of our teams to ensure that we are secure on a standard dashboard across the organization, that we are leveraging common workflows, and that we are leveraging common threads across the organization. That is why we have started to leverage monday.com and we are geared up to continue using it this year.

The best features include the ability to track project life cycles with very sophisticated, multi-entity, cross-border projects. I can manage our pipelines, track lead interaction, and streamline sales processes. I can manage campaigns and content calendars for marketing and creative production. The dashboards provide high-level as well as in-depth analysis of KPIs and project health. monday.com's AI tools enable us to summarize meeting notes and provide smart recommendations on how to proceed with certain project initiatives.

monday.com pricing works on a per seat per month basis or you can go with an enterprise agreement with monday.com. With an enterprise agreement, you will have a large amount of seats that you can use within your organization. They have customized enterprise pricing plans available. Blocks of seats are usually sold within blocks of five requiring a 12-month minimum term and this also offers all of the security, unlimited automations and integrations, and premium support that you need. Our customized pricing works on a per user per month basis.

monday.com has been very stable. There has only been one instance over the last two years where we had issues logging into the platform, but monday.com was able to resolve it. We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour. monday.com has become a very trusted partner for our organization.

monday.com has been very scalable. We started off using it on my team within finance and operations first and then we rolled it out gradually to other teams such as product engineering, marketing, and sales. Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week, which was amazing for us because that showed that we were getting the traction across teams that we desired.

Customer support has been great. We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great. The broader support from monday.com has also been fantastic.

monday.com integrates well with Tableau for business intelligence and analytics. All of the reporting and dashboards that we view in monday.com we can actually customize based on our workflows or we can integrate within Tableau so that Tableau serves as our single source of truth for BI. monday.com has that capability set to have a closed loop format for dashboarding and analytics or to integrate directly with Tableau.

monday.com is fully compliant and they have all the security protocols that we need. monday.com encrypts all of our data, including customer data. In terms of app security and compliance, they abide by stringent standards for compliance and they are enterprise-ready and audit-ready with SOC 2 compliance and GDPR friendly controls. They are great, especially as we are leveraging monday.com in Europe, Asia, and Latin America.

monday.com is still improving their mobile device capability and how responsive they are within a mobile interface. I have used monday.com's app on my phone in order to view the status updates on particular projects and product roadmaps as well as on my iPad. It is quite compatible. The user experience is still best when you are using monday.com on a desktop or laptop setting, but it is very mobile-friendly as well.

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology.

I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations.

There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

I have been using monday.com for about two years in my current role and have also used monday.com at another previous company.

monday.com has been very stable. There has only been one instance over the last two years where we had issues logging into the platform, but monday.com was able to resolve it. We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour. monday.com has become a very trusted partner for our organization.

monday.com has been very scalable. We started off using it on my team within finance and operations first and then we rolled it out gradually to other teams such as product engineering, marketing, and sales. Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week, which was amazing for us because that showed that we were getting the traction across teams that we desired.

Customer support has been great. We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great. The broader support from monday.com has also been fantastic.

Positive

The previous solution that I used was a combination of a number of different tools such as Excel, Google Sheets, Asana, and SmartSheet across different entities within the company. I was looking for a way to consolidate all of the entities within our organization. We have 12 plus entities and we continue to grow year after year aggressively and I wanted to standardize all of us into one platform by which we could view our workflows in an integrated manner. That is why I turned to monday.com. I evaluated Asana, SmartSheet, Airtable, and a number of other platforms and decided that monday.com was the best for our approach.

Before choosing monday.com, I did evaluate Asana, SmartSheet, Airtable, Notion, and ClickUp. Those were the primary solutions that I evaluated for project management, roadmap management, marketing campaign management, and all the use cases that I discussed earlier.

monday.com was very easy to set up. It has a lot of out-of-the-box integrations with many of our tools and systems such as Slack, Salesforce, and Tableau. We are using Salesforce Marketing Cloud as well as Salesforce for our core CRM and monday.com integrates well with Salesforce and the entire platform and a number of our other key capabilities that we are leveraging across AWS and DataBricks.

I have certainly after using monday.com for about two years now, seen tremendous return on investment and time to value with the platform. As I mentioned earlier, we have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well, given the resources and man hours that are required for a particular project if we did not have monday.com. monday.com is certainly valuable for the organization and as we are leveraging it for even more projects and workflows, it is becoming more interwoven into the fabric of the company.

Before choosing monday.com, I did evaluate Asana, SmartSheet, Airtable, Notion, and ClickUp. Those were the primary solutions that I evaluated for project management, roadmap management, marketing campaign management, and all the use cases that I discussed earlier.

When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far.

monday.com is fully compliant and they have all the security protocols that we need. monday.com encrypts all of our data, including customer data. In terms of app security and compliance, they abide by stringent standards for compliance and they are enterprise-ready and audit-ready with SOC 2 compliance and GDPR friendly controls. They are great, especially as we are leveraging monday.com in Europe, Asia, and Latin America.

monday.com is still improving their mobile device capability and how responsive they are within a mobile interface. I have used monday.com's app on my phone in order to view the status updates on particular projects and product roadmaps as well as on my iPad. It is quite compatible. The user experience is still best when you are using monday.com on a desktop or laptop setting, but it is very mobile-friendly as well.

I would recommend certainly going through monday.com tutorials. Reviews on sites such as G2 or PeerSpot would be helpful. Looking at monday.com's use cases as well would be valuable for you going forward. This means not just reading reviews of the product but understanding how other users are utilizing monday.com across teams and use cases.

monday.com has been a fantastic partner. We are now using it successfully in 12 of our entities worldwide, including the US, UK, Mexico, Peru, Morocco, Egypt, and several others. monday.com is scalable, it has high usability ratings and feedback across teams, and it has been an amazing partner that has helped our organization through a period of aggressive growth and scalability worldwide. I would rate this product a 9 out of 10.

I use monday.com end-to-end - starting as a task tracker and evolving into a core platform for project and program management. I build structured boards for project tracking, team capacity planning, and long-term program oversight. Additionally, I use it as a centralized database for asset and vendor management. I leverage forms and automations for streamlined intake processes, often connecting them to workflows across boards to drive efficiency and scalability.

The most valuable features of monday.com for me are automations, connected boards (Connect & Mirror), and flexible reporting.

Automations are a major efficiency driver—they’ve become significantly more powerful over time and allow me to streamline workflows, reduce manual work, and scale processes across projects and programs.

Connect and Mirror columns enable me to build structured, interlinked workflows across multiple boards, which is critical for managing complex, cross-functional initiatives with minimal manual coordination.

I also highly value communication and visibility—updates, notifications, and monday docs allow teams to collaborate directly within the workflow. The ability to share boards and dashboards externally via links is particularly useful for leadership reporting and stakeholder alignment.

Overall, monday.com stands out for its flexibility and usability. It supports asynchronous collaboration across global teams, provides clear visibility into priorities and progress, and helps me stay focused on high-impact work aligned with strategic objectives.”

One key improvement would be stronger native support for working with numbers and formulas at scale—especially within subitems. Today, limitations in vertical calculations and subitem formulas make budget tracking and financial workflows more complex than they should be.

Another opportunity is more flexible program-level reporting. While monday.com offers great dashboards and program/project boards, it’s harder to generate high-level program views when projects are managed as items within a single board rather than separate boards. A more adaptable reporting layer that works across both structures would add significant value.

Finally, broader and easier access to AI capabilities at the enterprise level would be a major enhancement, enabling more automation, insights, and workflow optimization.

I have been using monday.com since 2020, so I have been using it for six years now.

I’ve experienced monday.com as a highly stable and reliable platform. Issues such as downtime or performance slowdowns are rare, and when they do occur, they are typically resolved quickly.

Support is responsive and effective—I’ve found it easy to report issues and get timely assistance. There is also good transparency around incidents through notifications and updates.

Occasionally, I’ve seen minor inconsistencies with automations not running as expected, but these are infrequent and manageable. Overall, stability has not been a concern in my experience, even with continuous, large-scale usage.

I would rate customer service and technical support an 8/10. Overall, support is responsive, accessible, and helpful for most use cases.

In my experience, they are particularly strong in guiding standard workflows and resolving common issues. However, for more advanced or complex use cases, responses can sometimes be less efficient or more generic, requiring additional iteration to reach the optimal solution.

That said, with clear context and examples, support is generally able to assist effectively. There is an opportunity to further strengthen support for advanced users by providing more tailored, solution-oriented guidance and deeper product expertise in complex scenarios.

I have limited hands-on experience with alternative platforms. I briefly used Asana in the past and am familiar with tools like Jira, though they serve slightly different, more technical use cases. I also use tools like Miro and Lucidchart for collaboration and visualization, but not for end-to-end project management. For my core workflows, monday.com has been the primary and most effective solution.

“I wasn’t directly involved in the initial enterprise setup. I started using monday.com at the team level and later transitioned into a centralized environment as adoption scaled.

From a user perspective, onboarding was straightforward. The platform is intuitive and can be adopted quickly without heavy technical setup. Scaling it across teams, however, requires more structure and alignment, particularly around governance and standardization.

I did not work with an integrator or consultant. However, from my experience, successful implementation depends less on external support and more on strong internal ownership.

Having a dedicated platform owner is critical—someone responsible for structure, governance, and enablement. Without this, adoption tends to drop, data quality declines, and the platform loses its value.

In my team, we focused on enablement through onboarding, training, and continuous support. We introduced simple use cases first, helped users build confidence, and gradually expanded adoption. Leadership alignment and a clear change management approach are key to ensuring consistent usage and long-term success.

I haven’t been directly involved in pricing or licensing decisions, as those are managed centrally. From a user perspective, however, the platform is easy to adopt, requires minimal setup at the team level, and scales well without heavy technical support.

I did not run a formal evaluation process, but based on exposure to tools like Asana and Jira, the key difference is flexibility and usability. monday.com is significantly more intuitive and adaptable for non-technical teams, while still being powerful enough to support complex workflows. Other tools tend to be either too rigid or too technical for broader business use.

I would rate monday.com a 9/10. It’s a highly flexible and user-friendly platform that scales from simple task tracking to complex program management.

My advice: invest time upfront in structuring your boards, workflows, and governance. The platform’s flexibility is a major strength, but without clear standards, it can lead to inconsistency. When implemented thoughtfully, it becomes a powerful system for alignment, visibility, and cross-team collaboration—especially in distributed environments

The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and continuing through the onboarding process. It helps keep our teams aligned and organized, and we are also able to produce a variety of reports to determine where we are with KPIs for each team.

A specific example of a project I have tracked using monday.com is using it as a capacity plan for capacity planning, task management, project management, and some amount of finance calculations. My use cases are mostly capacity, project management, and collaboration, and we are also able to track tasks, stakeholders, resources, and any material needed for the deliverables.

For daily tasks, I use monday.com for collaborative projects, requests from team members, onboarding new hires, peer coaching, and event planning. It allows all of my work to be transparent to our organization, and it saves me and our people leaders hundreds of thousands of dollars and time and hours per year through templates and automations. monday.com is one of my favorite project management tools.

The best features monday.com offers include automation to move and fill items without much manual work, thereby saving a lot of time, working from templates to keep things moving quickly, tagging and pinning others to increase transparency and communication, and the bright and warm colors and easy navigation create a pleasing user experience.

Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time. Additionally, monday.com calculates the amount of new and returning clients, which is very useful. It allows us to create forms that our clients can use and personalizing the platform based on our needs, setting up automated workflows for tasks and team collaboration.

Overall, monday.com has positively impacted my organization because task management is easy to set up, easy to replicate, duplicate, and modify. Collaboration has all the standards by now: tagging, linking, messaging, and many more. Boards enable fast organization of tasks, repositories, responsibility, and tracking with dates and notifications, while automation enables fast actions that provide no real value if done manually. Being able to auto-create, auto-close, and many others makes it easier to follow processes and make fewer mistakes, and also saves a lot of time.

We have seen a reduction in errors from twenty percent to seventy percent, and we save a lot of hours, having been able to save five to six hours per day through automation of tedious and time-consuming tasks.

monday.com has saved us time by allowing us to have all our program information in one place. It has also helped us greatly with collaboration with our program partners who need to use our data. It has saved us a lot of time, cost, and has also reduced error through automation.

One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some notifications are very overwhelming. I also see a need for more tools to input data automatically and more functionality without having to do APIs would be great.

Additionally, I think more calculation capability within the columns would be great.

I have been working in my current field for six years.

My advice for others looking into using monday.com is that it provides great project and task management with robust tools including automation, where automations work great if you learn how to use them accordingly. Once you put in the work at the beginning, it can save you a lot of time and reduce errors, and the templates are also great as they give you ideas on how to start, thereby making it smooth to learn and easy to use for non-technical users. I would rate this product a nine out of ten.

As a data engineer working across several projects with different teams, monday.com is used by our project manager and team members to track tasks between individual persons, where each one is assigned a set of tasks including ownership, deadline, and status for team collaboration purposes.

We view data in dashboarding and reporting formats.

In my recent project, my team members and I were working in other countries, so each task was tracked with a list of tasks set up to monitor status, owner, and deadline.

We tracked the percentage of task completion for visibility on progress and needed improvements.

Everything was tracked using dashboard features and workflow automation, sending notifications, reminders, and status updates without coding.

We visualized projects through various charts including Gantt and timeline views, which were useful for planning tasks and collaborating with the team.

We managed our tasks using the drag and drop board, adding columns for current project status, ownership, and deadline tracking.

We used dashboards to build custom dashboards with charts or KPI widgets to track project progress, enabling us to identify overloaded or underloaded team members and ensure team utilization.

We connected with tools and apps including Google Workspace and Zoom to share updates with customers on task progress and deadlines, supporting collaboration not just within our team but across departments including finance, IT, and sales.

The best features that monday.com offers include multiple views for projects including Gantt, timeline, calendars, and Kanban, allowing better task planning, along with a reporting system to build custom dashboards with charts and widgets to track project progress.

Automating repetitive tasks sends notifications and provides status updates for improved efficiency.

The main feature we use in our daily work is the dashboard and reporting, which helps us track project progress and team workload effectively.

monday.com has positively impacted our organization by enabling us to track everyone's work, improving team productivity through organized and prioritized task management, enhancing collaboration with real-time updates and comments, increasing transparency via dashboards that provide project status, deadlines, and workload, automating repetitive tasks to reduce manual effort and errors, and speeding up decision-making with clear data access and visual progress tracking.

Since we have been able to automate repetitive tasks, we have saved time for many of our team members and the project manager.

The automation of repetitive tasks has saved the time of many of our employees.

Regarding improvements for monday.com, while costs are reasonable for smaller teams, for larger enterprise projects, costs can become high as advanced features are tied to higher plans, making it less cost-efficient as team sizes grow.

Positive

We previously used Jira but switched to monday.com due to its cloud-based platform, accessibility from anywhere, and user-friendly UI.

My experience with pricing shows that the free plan offers limited features suitable for beginners, while the basic, standard, and pro plans range from $12 to $24 per user per month.

We use custom pricing for our large organization, finding the pricing reasonable but noting limited features in basic and standard plans.

I advise others to first understand the UI and the available features in monday.com; once clear, they can easily start using it. Identical questions being asked in different ways make it challenging; condensing them would be useful to save time and allow for end-to-end points in a single question. I would rate this review a 9 out of 10.

My main use case for monday.com is organizing ourselves as a company and as an organization, but we also use it for clients as well, embedding it into clients' ecosystems.

A specific example of how I used monday.com with a client is when they had a lot of paperwork they needed to do across many different systems. We used monday.com to integrate it, streamline it all into one place, and then automate many parts of that system, which they were very pleased with.

monday.com has positively impacted my organization by making things more efficient. For example, we used it to review applications, and having applications all in one place made things very convenient.

Regarding the efficiency gains, saving time was the significant benefit.

The best features monday.com offers include automation, which is really excellent and made things very easy to use.

In terms of features, integrations were very useful, and dashboards were also very good for sharing information across different parties.

I think monday.com could be improved by being more flexible at times.

For needed improvements, I believe there were sometimes use cases that we could not do easily because the system was rather fixed in its approach.

There are no other improvements needed that I have not mentioned; there are no other pain points or limitations I experienced.

I have been using monday.com for almost all of it, from probably about six months in.

monday.com is stable; I have not experienced any outages or reliability issues.

Regarding scalability, monday.com is easy to scale up as my needs change.

The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.

I would rate the customer support on a scale of one to ten as a ten.

Before monday.com, I am not certain we had a solution in the same way; I think it would have just been very manual before that.

My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.

The customer support from monday.com is very good; when we set it up, we had someone from monday.com help us and it was brilliant.

I have not seen a direct return on investment with monday.com; we were a charity and were getting it for free, but there were obviously savings. I just cannot quantify them.

My experience with pricing, setup cost, and licensing included licensing being somewhat challenging, having to choose which users we had and such things, but other than that, it was all good.

I did not evaluate other options before choosing monday.com.

I would rate monday.com eight out of ten.

I give it an eight out of ten because it was very good overall and very helpful, but a few things in terms of being more flexible would have made things even better.

My advice to others looking into using monday.com is to go for it; it is really good software.

I have no additional thoughts about monday.com before we wrap up.

I give this review an overall rating of eight out of ten.

My main use case for monday.com is project management of various project deliverables.

A specific example of a project I have managed with monday.com is with incident response playbooks, where the project was entered into monday.com and tracked for all of the deliverables that went towards incident response playbooks, which also included communications templates and various project standards.

monday.com has impacted my organization positively by being very useful in organization and tracking of deliverables.

With the organization, task and projects, and processes, it gives a visual status because it uses listings, timelines, and various dashboards that make it easy to understand and easy to track projects.

The best features monday.com offers include tracking.

When I mention tracking, I mean it in terms of tracking task deadlines and also seeing other team members' progress working on the same projects that I am working on.

monday.com can be improved by continuing to support automation as we grow with technology such as artificial intelligence, as long as it continues to evolve based on the evolution of technology.

To continue achieving success with projects and task management, team collaboration, and workflow automation is what I would like to add specifically about the needed improvements.

I have been using monday.com for one year.

monday.com is stable.

I have not had to use customer support as of yet, but I am quite sure it is excellent.

Negative

I did not previously use a different solution.

I had no experience with pricing, setup cost, and licensing.

I could say that I have not seen a return on investment, but it efficiently helps to centralize planning, tracking, and collaboration.

Before choosing monday.com, I did not evaluate other options.

monday.com helps teams of all sizes work more efficiently by its customization to help centralize planning, tracking, and collaboration, and I can customize it around those parameters.

My advice to others looking into using monday.com is to use it to its fullest capacity.

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM.

One specific example of how I use monday.com for CRM and people management is that one of our clients has a business process that can get a lead from Facebook. I use monday.com to integrate their Meta account so they can get their leads from Facebook to monday.com and nurture their customer inside monday.com.

One of the best features I created in monday.com is the automations. The leads can automatically go to another board and proceed to another pipeline in monday.com.

In my opinion, the best features monday.com offers are the AI, then automation and the workflow. This helps business processes to be seamless.

I have seen specific outcomes or metrics improve, including time saved, better team collaboration, and other measurable results in work management and our team's work.

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and existing application.

I have been working in my current field for five years.

In my experience, monday.com is stable. I like monday.com and love using it because it is a friendly user application.

monday.com's scalability is great. monday.com can handle our needs, especially in project management tasks.

For monday.com support, I think they need to explain more deeply in the product knowledge.

We used Freshdesk ticket before monday.com because they did not have automation like monday.com. monday.com is friendly, unlike Freshdesk.

I have seen a return on investment with monday.com, specifically time saved. Because of the automation, and money saved because some of our revenue has become increasing.

I have experience with pricing, setup cost, and licensing for monday.com.

We did not evaluate other options before choosing monday.com. We just chose monday.com.

If you're looking for something that can help you in project management or CRM, monday.com is what you need. monday.com is the best, and I would rate monday.com a nine out of ten because some of the features, particularly integration, need improvement so other clients or users can use monday.com seamlessly.

My main use case for monday.com right now is project planning and organizational task lists.

A specific example of how I use it for project planning is that when we were deploying and cleaning up our Active Directory, we separated certain groups and folders by tasks and departments, and we were able to catalog and track progress across all different items.

The best features monday.com offers include organizational aspects, being able to assign people for tasks, progress tracking, and progress bars if you have one large task with many subtasks.

Those features, including assigning tasks and progress bars, help my team day-to-day by keeping us more organized and reducing wasted time trying to figure out who needs to do what. I do not have to micromanage; I can check monday.com to see tasks.

monday.com has impacted my organization positively as it saves us time. We are able to work more efficiently and get things done while staying organized instead of figuring out who is doing what.

In a previous organization, we completed a Windows 11 deployment through monday.com that finished faster because I was able to track each department and we did not have to hold progress meetings. It definitely saved us multiple meetings.

monday.com could be improved with more flexibility in the software for greater customizability per task and more tab configuration options.

To bring my experience from an eight to a ten, I would appreciate updates to more features and increased flexibility in the software.

I have been using monday.com on and off for five years at different roles in different organizations.

My experience with pricing, setup cost, and licensing was fine, and we worked with a vendor. I gave monday.com a review rating of eight.

I use monday.com for project management.

A specific example of how I used monday.com for product management is to keep a list of competitors that we use; it is basically to keep a list of competitors or keep a list of potential prospects.

I also keep track of where our progress is in response to things we have to do regarding my main use case.

The best features monday.com offers are definitely the user interface.

The ease of use of the user interface stands out to me.

monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.

Improved collaboration has been a specific outcome I have noticed with monday.com.

Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.

Role-based access control is one thing I have been struggling with regarding improvements.

I have been using monday.com for two months.

I rate monday.com a nine out of ten overall because the role-based access control feature keeps it from being a perfect ten for me. I would definitely recommend looking at the demo for monday.com as you would definitely think it was useful.

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.

The Google tools I'm using include Google Analytics, and I utilize analytics and all the advertisement platforms they have. I do not work with Google Analytics 360.

I mostly use monday.com for reports, as the company's use case is for workflow and for CRM. I'm using it only for reports.

The most valuable features of monday.com are mainly its flexibility that I can add any field that I want and it's very light. That's the main thing, and from my perspective, it's also that it's subscription-based per user.

Overall, monday.com has impacted my organization positively, providing an overall view and an end-to-end view of status. I gain more visibility.

The user experience of monday.com can be better, but this is true for any platform.

It could be more user-friendly. From my perspective, it's how you handle the fields, but I'm not the one that's using it, so these are observations I've heard about.

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.

Regarding stability and reliability so far, it's good. I have no issues and I've not heard of any issues.

So far, scalability has proved itself to me as good. I hope to expand by increasing the number of users or to include monday.com in our infrastructure. I am confident that monday.com is able to do that.

I have not personally communicated with the technical support of monday.com. I don't know if I needed any help or any cases that needed to be solved, as I'm not the one that's handling it.

Before monday.com, I used Excel for these use cases. I chose to switch from Excel to something else because I grew the number of customers, and everything grew, and I just needed something which would be more reliable.

We did evaluate other options before monday.com, but I don't remember which one.

For advanced reporting features of monday.com pertaining to my use cases, I'm using only the reports. I don't think I use any advanced reporting features; I only use things that are out-of-the-box there.

We do leverage automation capabilities of monday.com in our use case. I wouldn't know how important and useful these automation capabilities are for me, as I'm not the one that's doing the implementation. I do feel the impact of automation on my workflow; it has become quicker, and I've managed to save some time. It's very useful. The time-to-market is very good.

The detailed dashboards on monday.com are good. I'm using it on a daily basis.

They have not helped me improve productivity across departments like HR, sales, and marketing, as it's not relevant for my use case. We're not using it for that.

I chose monday.com mainly because of the subscription-based model and no commitment, which caught my eye.

I rate this review at 7 out of 10.