monday.com Reviews

Name: monday.com
Brand: monday.com
Rating: 4.7 (227 reviews)

4.7 out of 5

227 reviews
98% willing to recommend

What is monday.com?

Monday.com is a dynamic platform offering streamlined automation, customizable interfaces, and seamless integrations ideal for efficient project management.

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monday.com is the #2 ranked solution in top Opportunity Management solutions, #3 ranked solution in top Project Management Software, #4 ranked solution in top CRM solutions, #5 ranked solution in top Marketing Management solutions, and #6 ranked solution in top Project Portfolio Management solutions. PeerSpot users give monday.com an average rating of 9.4 out of 10. monday.com is most commonly compared to Jira: monday.com vs Jira. monday.com is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 32% of all views.

Helped 860,825 peers since 2012

Featured monday.com reviews

Alan Chiou

PM at Galaxy Software Services

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

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Jaikishan Daryanani

Product Manager at Enreap

It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.

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SolèneVerhaeghe

Consultant at Solène Verhaeghe

I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.

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monday.com mindshare

Product category:

As of July 2025, the mindshare of monday.com in the Project Management Software category stands at 5.7%, down from 9.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerResearch reports based on monday.com reviews

Type	Title	Date
Category	Project Management Software	Jul 9, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 9, 2025	Download
Comparison	monday.com vs Jira	Jul 9, 2025	Download
Comparison	monday.com vs Asana	Jul 9, 2025	Download
Comparison	monday.com vs Microsoft Project	Jul 9, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	9.0%	91%	274 interviews Add to research
Microsoft Dynamics CRM	3.9	N/A	93%	78 interviews Add to research

Valuable Features

Monday.com offers significant value through automation, customizable dashboards, and integration with various tools. Users benefit from project management features like Gantt charts, subitems, and status tracking, while extensive automation saves time and enhances workflow efficiency. The intuitive interface allows for seamless task organization and collaboration, enhancing productivity. Monday.com supports diverse functions with flexibility, enabling companies to tailor its features to their specific requirements, streamlining processes, and facilitating real-time updates and decision-making.

"monday.com saves time and gets everyone on the same page within my team."
"I recommend monday.com as a great tool for managing projects, especially those that depend on tasks with new tasks needing completion."
"The style and format are user-friendly, making it practical for our needs despite some network issues."

Room for Improvement

Users express the desire for monday.com to enhance performance and user experience, particularly addressing lag and responsiveness. There's demand for improved automation, customizable templates, better notification control, and more advanced project management features like dependencies and Gantt charts. Many seek enhanced integrations with third-party software and mobile app improvements. Additional requests include more robust reporting, flexible subitems, and cost-effectiveness. Users also want better client collaboration options and greater customization for branding and aesthetics.

"If monday.com was cheaper, that would be better because it's quite expensive."
"I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was difficult."
"The need for a stable connection is critical as there are network issues that slow our processes down. Additionally, the synchronization feature is not functioning optimally."

ROI

Users express difficulty in quantifying ROI, but report increased productivity, efficiency, and reduced project delays. Many note a significant return on investment through improved task management and organization. Several businesses cite enhanced team collaboration and streamlined operations, with notable savings in time and resources. Some emphasize reduced manual work and better accuracy in task completion. Many acknowledge the positive impact on job accuracy, while others highlight cost-effectiveness and time-saving benefits.

Pricing

Monday.com's pricing for enterprise users is negotiable but generally regarded as fair given its extensive functionality. Costs vary significantly; some users find it expensive, especially for large teams, while others appreciate the value provided by automation and integrations. Licensing tends to scale with user count, and many recommend starting with a lower-tier plan before upgrading. Although setup costs are minimal, understanding different packages and user types is crucial to maximizing investment and aligning pricing with team needs.

"I rate the tool's pricing a six out of ten."
"I am using the tool's free version."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."

Popular Use Cases

Monday.com is used for project management, task tracking, and communication. Organizations utilize it to plan, assign, and monitor tasks across teams, using its cloud-based platform for project visibility and collaboration. Integrating marketing, CRM, and operational functions, it provides a centralized space for tracking deadlines, organizing documents, and facilitating team interactions. Various sectors, from digital marketing to construction, leverage monday.com for streamlined workflows and enhanced efficiency in task management.

Service and Support

Technical support at monday.com is generally quick, helpful, and responsive, with many finding it efficient though some wish for more personalized answers and faster resolutions. Many users rarely need assistance thanks to the system's ease of use. Some appreciate the tutorials and webinars, but occasional communication delays are noted. A few mention billing and customization challenges, indicating room for technical team improvement. Despite this, many rate the customer service positively for its speed and assistance.

Deployment

Users found monday.com's setup easy, intuitive, and manageable. Many appreciated the straightforward process, aided by tutorials and templates. While setup duration varied, taking from minutes to weeks, initial deployment generally required minimal resources. Some found designing custom workflows challenging but still achievable. Most feedback highlighted ease of use with little need for ongoing maintenance, though learning to fully utilize features sometimes necessitated external support and exploration. Transitioning from other systems posed more complexity, yet automation and integration features were praised.

Scalability

Monday.com supports scaling effectively, adapting well as organizations grow. Users note its ease in expanding to accommodate more team members and projects. Many highlight its flexibility and customization, which caters to varied needs across departments. Despite some challenges when managing numerous boards or facing cost issues for smaller teams, the platform's potential for large operations is recognized. Most users report satisfaction with its scaling capabilities, while some suggest improvements in instruction and specific features.

Stability

Users report monday.com is generally stable, with occasional outages quickly resolved. Most experience no data loss or crashes, praising the platform's reliability. Some encounter rare bugs or performance issues, especially with heavy automation. Improvements are noted, and transparency during outages is appreciated. While some places notice downtime impacting workflow, many find it minimal. Despite minor issues, feedback shows they view monday.com as reliable and consistent in performance across various platforms.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our monday.com Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

32%

Computer Software Company

Financial Services Firm

Government

Manufacturing Company

Healthcare Company

Retailer

University

Insurance Company

Energy/Utilities Company

Construction Company

Real Estate/Law Firm

Comms Service Provider

Non Profit

Legal Firm

Media Company

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Recreational Facilities/Services Company

Performing Arts

Logistics Company

Marketing Services Firm

Transportation Company

Consumer Goods Company

Aerospace/Defense Firm

Pharma/Biotech Company

Compare monday.com with alternative products

Learn more about monday.com

Monday.com facilitates seamless management through its user-friendly dashboards, ensuring effective collaboration. Its integration with platforms like Slack and Google Drive enhances productivity while offering task assignment, time tracking, and status updates. The customizable templates and color-coded statuses provide clarity and transparency, making it adaptable for technical and non-technical teams.

What are the key features of Monday.com?

Streamlined Automation: Optimize workflows with automated processes.
Intuitive Dashboards: Track progress and performance at a glance.
Customizable Boards: Tailor board layouts to suit team needs.
Real-time Collaboration: Enhance team interaction with collaborative tools.
Integration Capabilities: Connect with Slack, Google Drive, and more for cohesive productivity.

What benefits should users consider?

Improved Efficiency: Automation and integration promote smoother operations.
Enhanced Communication: Tools for direct communication reduce reliance on email.
Transparent Reporting: Comprehensive visibility into project progress and task status.
Adaptability: Suitable for different team structures and sizes.

In project management, Monday.com is widely employed to track tasks, manage timelines, and organize workflows. Its tools enhance collaboration across remote teams, streamline communication, and support sales and onboarding processes. Teams use it to organize information, assign roles, and reduce email dependence through its customizable interface and robust integrations.