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Jira vs OpenText Software Delivery Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
6.9
OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
7.4
OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
7.3
OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.
We can expand the number of servers and resources as required.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.9
OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
OpenText Software Delivery ...
Ranking in Application Lifecycle Management (ALM) Suites
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Enterprise Agile Planning Tools (7th)
 

Mindshare comparison

As of June 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 21.1%, down from 24.0% compared to the previous year. The mindshare of OpenText Software Delivery Management is 6.0%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
GeorgNauerz - PeerSpot reviewer
A stable tool for sprint planning, test management, quality management, and automated testing
I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.
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Answers from the Community

HV
Apr 19, 2023
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not.
See 2 answers
EB
Nov 16, 2021
Hello @Vishwa-Reddy, @GeorgNauerz, @Agne Gecevice ​and @reviewer1154316, Can you please help @Harshal Vora ​with their question?
reviewer1933914 - PeerSpot reviewer
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not. 
 

Top Industries

By visitors reading reviews
Educational Organization
37%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
25%
Manufacturing Company
11%
Computer Software Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Micro Focus ALM Octane?
The platform's most valuable feature is pipeline integration or continuous integration services.
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet...
 

Also Known As

Jira Software
Micro Focus ALM Octane, Micro Focus Octane
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Find out what your peers are saying about Jira vs. OpenText Software Delivery Management and other solutions. Updated: June 2025.
857,688 professionals have used our research since 2012.