No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Umbrella vs Palo Alto Networks DNS Security comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (3rd)
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 16.9%, down from 23.3% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 10.7%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.9%
Palo Alto Networks DNS Security10.7%
Other72.4%
Domain Name System (DNS) Security
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
Partha Dash - PeerSpot reviewer
Global Network Tech Lead at a tech vendor with 10,001+ employees
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, as a program, it has saved us a ton of time and stress by not having to worry about malware or viruses or anything malicious."
"Cisco is a very efficient and on-point solution that controls the whole network and settings on one page. We can monitor the entire network."
"The feature I appreciate most about Cisco Umbrella is the dashboard and how easy it is to see the reporting, what is blocked and allowed, and it makes it very user-friendly."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"This product is very straightforward and simple to setup."
"I would recommend Cisco Umbrella to other interested companies; it's a very flexible and secure application — it's very good."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"Overall, this product works smoothly and perfectly."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The stability is excellent and the product is very mature."
"DNS sinkhole is a valuable feature."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"Palo Alto Networks DNS Security is a stable solution."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight."
"This product is used in our organization to prevent all of the potential threats that we expect from the internet, including everything that can reach the end-user from the internet, and it is beneficial for us because we are in the process of migrating everything from on-premises to the cloud."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
 

Cons

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"They need to improve analytics so they report on more of the specifics of user activity."
"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"Its reliability and the response time of the support team can be better."
"In the way we are using the solution it would be good for us if they would do some simplification of the analytics. They need to improve this feature so they have analytics to show the content of the user activity."
"The prices need to go lower. The price of technology is just crazy."
"Cisco Umbrella should add some more documentation on proxies."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"We would like to have cloud-based management."
"The pricing of the Palo Alto Networks DNS Security is very high."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"If the tool offers improved data security, I think it would be good."
"The product should provide email protection."
"There should be an on-premise version of this solution."
 

Pricing and Cost Advice

"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"​The pricing is fair."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"You can request an evaluation license​."
"Its value exceeds its pricing."
"Pricing depends on the automation requirements of the organization."
"I think it's worth the money."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"It is not an expensive solution."
"There is an annual license for the solution and I am satisfied with the pricing."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"The product is expensive compared to Fortinet."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
918,970 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a bit high. However, the services provided are much better, leading to a good retu...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What advice do you have for others considering Palo Alto Networks DNS Security?
I don't have experience with Palo Alto Networks AutoFocus. Regarding the DNS Security, I have firewalls with the DNS Security module in the firewall. DNS Security is something we configure in our f...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Information Not Available
Find out what your peers are saying about Cisco Umbrella vs. Palo Alto Networks DNS Security and other solutions. Updated: September 2026.
918,970 professionals have used our research since 2012.