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Cisco Umbrella vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (1st)
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 21.6%, down from 25.4% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 7.5%, down from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella21.6%
Palo Alto Networks DNS Security7.5%
Other70.9%
Domain Name System (DNS) Security
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Partha Dash - PeerSpot reviewer
Global Network Tech Lead at a tech vendor with 10,001+ employees
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"It analyzes the domain security helps us implement the securest policy."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"It blocks malicious DNS queries daily which is very beneficial."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"The product is easy to install."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft."
"The stability is excellent and the product is very mature."
"DNS sinkhole is a valuable feature."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
 

Cons

"It should have more integrations with multiple end user OEMs."
"Cisco Umbrella could be improved by making the policies more granular, as in some cases, it's difficult to find the correct link to open a specific site securely."
"It is a value for money product for sure. However, it does not have that kind of awareness plus brand within the customer, as they are influenced more by brands such as Palo Alto or Fortinet."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"We need to work on integration as it is very complex."
"The channel of support needs improvement. It is not under normal Cisco support, and I cannot simply call for support."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"The solution’s scalability could be improved."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"There should be an on-premise version of this solution."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
 

Pricing and Cost Advice

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"There is a subscription cost."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"You get what you pay for."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Pricing depends on the automation requirements of the organization."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"It is not an expensive solution."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"There is an annual license for the solution and I am satisfied with the pricing."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"The product is expensive compared to Fortinet."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
6%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Information Not Available
Find out what your peers are saying about Cisco Umbrella vs. Palo Alto Networks DNS Security and other solutions. Updated: December 2025.
879,986 professionals have used our research since 2012.