Cisco Umbrella vs Palo Alto Networks DNS Security comparison

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Executive Summary

We performed a comparison between Cisco Umbrella and Palo Alto Networks DNS Security based on real PeerSpot user reviews.

Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Umbrella vs. Palo Alto Networks DNS Security Report (Updated: January 2023).
672,785 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind.""The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon.""It is a good cloud-based solution for DNS security.""I like the original functionality, which allows for providing secure DNS services.""When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well.""You can manage and create policies based on a group of users. It can permit some URLs and block others.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."

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"The stability is excellent and the product is very mature.""The most valuable feature is DNS filtering.""We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight.""When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."

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Cons
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco.""I would like to see more integrability with other products.""Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella.""It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration.""It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications.""I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies.""Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers.""The integration with Cisco could be better."

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"I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security.""Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others.""We would like to have cloud-based management.""There should be an on-premise version of this solution."

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Pricing and Cost Advice
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • "In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
  • "The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "There is an annual license for the solution and I am satisfied with the pricing."
  • More Palo Alto Networks DNS Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files.
    Top Answer:When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture.
    Top Answer:There should be an on-premise version of this solution. There are companies that have asked for a solution that is on-premise. The reason for this is some companies might want to have control of where… more »
    Top Answer:This is a subscription-based solution that you need to procure for our firewall that provides DNS security. We use this solution for all of our on-premise and remote users. It is used in any servers… more »
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    9.0
    Comparisons
    Also Known As
    OpenDNS
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    Palo Alto Networks
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    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    Palo Alto Networks DNS Security is a solution that can stop attackers from abusing DNS for malicious activities like data theft, command and control, phishing, and ransomware. The solution offers organizations automated protections, prevents attackers from bypassing security measures, and eliminates the need for independent tools.

    Palo Alto Networks DNS Security Features

    Palo Alto Networks DNS Security has many valuable key features. Some of the most useful ones include:

    • Full protection: Palo Alto Networks DNS Security uses deep learning algorithms that predict and identify new and advanced threats to offer protection against sophisticated DNS-based attacks.
    • Comprehensive visibility: With the solution, you gain complete visibility into your organization’s blind spots to prevent attacks from exploiting your network and stealing your data.
    • Real-time prevention: The solution includes real-time analysis and can identify millions of malicious domains before an attack even happens.
    • Native integration with your NGFW (Next Generation Firewall): You don’t have to reroute your DNS traffic or work through lengthy change management processes to deploy the solution.
    • Category-based action: The solution allows you to create policies specific to DNS traffic types. All DNS queries are checked against Palo Alto’s scalable cloud database to determine appropriate enforcement actions.
    • SaaS Security: Palo Alto Networks DNS Security delivers integrated SaaS security that lets you see and secure new SaaS applications, protect data, and prevent zero-day threats at the lowest TCO.

    Palo Alto Networks DNS Security Benefits

    There are many benefits to implementing Palo Alto Networks DNS Security. Some of the biggest advantages the solution offers include:

    • Saves time and money: The solution helps you reduce costs and extend your NGFW investment by saving time in operations with a single coordinated network security stack for all alerts, policies, rule violations, IDPS, web security, malware analysis, and DNS.
    • Uninterrupted security innovations: Palo Alto Networks DNS Security seamlessly adds new detection, prevention, and analytics capabilities without requiring reconfiguration.
    • Optimized security posture: The solution’s Security Analytics dashboard ensures protection for NGFWs with significant DNS traffic.

    Reviews from Real Users

    Palo Alto Networks DNS Security is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has remarkable anti-hacking features, excellent stability, provides valuable insights, and has good DNS filtering.

    A Senior Technical Project Manager at a university explains why he likes the solution: “They have anti-hacking features which are quite useful. They have virus protection within the firewall. The stability is excellent and the product is very mature.”

    Others express how the solution has been valuable in providing insights. A Network Engineer at an educational organization says, “We can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't know about before.”

    “The solution has good DNS filtering, is scalable, and highly-integrated,” mentions a Group Network Specialist at a financial services firm.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Palo Alto Networks DNS Security
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Educational Organization9%
    Comms Service Provider9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider12%
    Financial Services Firm9%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider9%
    Government8%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    Cisco Umbrella vs. Palo Alto Networks DNS Security
    January 2023
    Find out what your peers are saying about Cisco Umbrella vs. Palo Alto Networks DNS Security and other solutions. Updated: January 2023.
    672,785 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 36 reviews while Palo Alto Networks DNS Security is ranked 6th in Domain Name System (DNS) Security with 4 reviews. Cisco Umbrella is rated 8.8, while Palo Alto Networks DNS Security is rated 9.0. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Palo Alto Networks DNS Security writes "Mature with good scalability and an easy initial setup". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Fortinet FortiGate SWG, Infoblox Advanced DNS Protection and Prisma Access by Palo Alto Networks, whereas Palo Alto Networks DNS Security is most compared with Infoblox Advanced DNS Protection, F5 BIG-IP DNS, Infoblox BloxOne Threat Defense, EfficientIP DNS Firewall and Akamai Enterprise Threat Protector. See our Cisco Umbrella vs. Palo Alto Networks DNS Security report.

    See our list of best Domain Name System (DNS) Security vendors.

    We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.