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Cisco Umbrella vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Cisco Security Portfolio (2nd)
Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 22.2%, down from 28.0% compared to the previous year. The mindshare of Palo Alto Networks DNS Security is 12.4%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Partha Dash - PeerSpot reviewer
Protects against threats by quickly identifying insider risks and compromised devices
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity. An agentless approach could be more lightweight and user-friendly. Additionally, there is a need for improvement in the pricing model for support and license renewals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"Threats never come close to your network with security at the DNS level​."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"The stability is excellent and the product is very mature."
"The solution's most valuable features are data exfiltration and DNS tunneling."
"DNS sinkhole is a valuable feature."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't have before. There's more insight for both security and more insight."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"Palo Alto Networks DNS Security is a stable solution."
 

Cons

"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."
"The solution could be faster as the process is very slow."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"It would be good to have more extensions to third-party products and a client for other device types."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"I would like to see more integrability with other products."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"The solution’s scalability could be improved."
"The installation is more complex because the solution has another approach to security."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"We would like to have cloud-based management."
"There should be an on-premise version of this solution."
"The product should provide email protection."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
 

Pricing and Cost Advice

"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The price is quite good."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"Our licensing fees are on a yearly basis."
"Our costs were negotiated, and they are okay."
"The licensing part for Umbrella is really flexible."
"I rate the tool's pricing a five out of ten."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"It is not an expensive solution."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"There is an annual license for the solution and I am satisfied with the pricing."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"The product is expensive compared to Fortinet."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
report
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What needs improvement with Palo Alto Networks DNS Security?
Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently. The existing system sometimes presents challenges with backbone routing, impacting productivity....
What is your primary use case for Palo Alto Networks DNS Security?
I primarily use DNS Security for protecting against command and control traffic, newly registered domains, and dynamic DNS. It provides added protection for users, allowing me to quickly identify a...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Information Not Available
Find out what your peers are saying about Cisco Umbrella vs. Palo Alto Networks DNS Security and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.