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Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
80
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud5.4%
Other90.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
AnjaneyaVara Prasad - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Cloud services have reduced on‑prem hardware costs and now support flexible microservices workloads
Regarding potential areas of improvement for Google Cloud, considering that they are providing 300 plus services, some services could be improved. For example, if I am facing some network troubleshooting issue in GKE in Google Cloud, I have to dig deeply and enable some special logs, such as flow logs. To enable that, it is chargeable. At least for basic services, they should give end-to-end support. In terms of end-to-end support, if I am purchasing one firewall from Google and using that firewall, all firewall-related services should be free. If I want to troubleshoot something deep and perform deep troubleshooting, you have to enable some additional logs. That is not that good. If I have to enable additional logs and want to store them into Google Cloud storage, which is similar to an S3 bucket, it is again chargeable. Those kinds of things should be given as part of the package. If you take firewall, all firewall-related logs, activities, and diagnostics everything should come as one package. If you want to do some deep analysis, you have to enable these logs, and for that you have to store them in the cloud storage, which is again chargeable. We should not have those kinds of things.Regarding additional costs, it can vary case by case. If I want to do deep analysis, I have to enable some logs, and for those logs, Google is charging. I am already paying for my virtual firewall from Google, and I am paying the cost for that. If I want to do some further troubleshooting and enable some low-level logs, they are charging for that. So these are the kinds of things I am talking about. To do very deep-level troubleshooting and enable additional logs, they will be charging. Not only Google, but all clouds are charging for this. Functionality-wise, Google Cloud is fine. In terms of virtual machine deployment or VM instance, the functionality is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product for storage and as a VPN."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"ECS is the most valuable feature of the solution."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"The installation is easy."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"We use the solution's AI features for data analysis."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The solution has improved our web apps so that we can have a canary deployment. GCP also helps us upload new features and changes to our software without impacting a lot of users with the network. The AI features have improved the software as well."
"The solution can scale as well."
"Good storage and ease of access."
"You can just connect and start using it through a browser within a few minutes."
"We have had a great experience with customer service and support, and they provide excellent service."
"It is simple to use; everything was very simple to set up, and it did not take long to get everything set up and understand what was going on because things are pretty clear."
"I like that it's there anytime you need it."
"This is a solution that's so easy to expand when you need it to. It's the best I've ever seen. It's much better than Azure."
 

Cons

"The support offered by the tool is ridiculous."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"I would not recommend the solution to others."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The user experience must be improved."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The solution’s user interface could be improved."
"I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."
"The UI is beautiful but not easy to use, and also a little slow. Anything that you click is slow to load. It is also not easy to find something. I do not find the left-hand side menu good. We have a lot of options mixed there and we need the best way to deploy cloud resources. I prefer Azure ARM templates since their JSON files are easy to manipulate and integrate with other tools."
"I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement."
"Technical support needs help."
"Google is slower to support .NET."
"I would like to see Google Cloud become more competitive when it comes to price."
"The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB."
"There are occasionally things which are inconvenient. For example, uploading pictures or files then requires you to transfer to a different folder."
 

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The solution's pricing is the same as AWS'."
"The cost is better than similar solutions."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"The product is not that expensive."
"Alibaba Cloud is cheaper."
"I am not familiar with the pricing, but I would guess that it is probably cheaper than Microsoft Suite"
"It has a monthly subscription. The customers pay based on the usage."
"The price of Google Cloud is affordable compared to others services. I pay monthly for the service."
"The price of the solution could be better."
"The cost might be $10 a month per user, which is about $300 a month in total."
"I don't pay for the license. For me, it's completely free."
"The solution is cheaper than Azure."
"For the license, we didn't have to pay for any additional fees."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise9
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Also Known As

No data available
GCP
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.