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Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
79
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of April 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 6.0%, down from 12.6% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud6.0%
Other90.0%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
Saurav Singh - PeerSpot reviewer
Technology Manager at Publicis Sapient
Integration with Kubernetes and flexibility improve our application deployment process
The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages. Our non-technical users find it difficult to access logs. Additionally, the user interface could be more user-friendly and intuitive compared to our previous experience with AWS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba Cloud has lower costs and good support."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"It is easy to set up."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"I rate Alibaba Cloud's scalability an eight out of ten."
"ECS is the most valuable feature of the solution."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"You can just connect and start using it through a browser within a few minutes."
"We have had a great experience with customer service and support, and they provide excellent service."
"For my use case, Google Cloud was the best choice."
"We can share documents with the whole class. Sharing information Using Google Drive and Google Cloud is very common."
"I like that it is simple to use."
"Regarding Google Cloud's data analytics features, I find the presentation of information and the ability to move and transform data to be the most valuable. As for machine learning capabilities, they are helpful, especially in detecting anomalies or outliers in our data. For instance, Google Cloud can identify unusual network behavior and provide recommendations on how to address or leverage these findings effectively."
"The solution is scalable."
"The most valuable features of Google Cloud for us are the integration with Kubernetes, IAM, Istio integration, and Terraform capabilities."
 

Cons

"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"The user experience must be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"I would not recommend the solution to others."
"It is not robust."
"Security features could be improved."
"I would like to see Google Cloud become more competitive when it comes to price."
"The analytics that they have are very focused. It serves Google and not really the client."
"Another issue is the applicability of local language data capturing mechanisms, which are more advanced on cloud service providers, but still there is room to grow."
"The price can be lowered significantly."
"I have not seen any specific measurable benefits in terms of time-saving or manpower saving."
"The price could improve. Every customer would agree, that they would like the price to be reduced."
"The product could always be a little bit less expensive."
 

Pricing and Cost Advice

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The product is not that expensive."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"Alibaba Cloud is cheaper."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"I don't know the exact cost. It is cheaper than AWS."
"Google Cloud could be cheaper."
"It is not easy to calculate the price of the solution from the pricing table since they are not standard rates. However, I find the solution’s prices to be fair and reasonable."
"Pricing for Google Cloud could be improved. It would be better if it were lower."
"Google offers a free account with minimal data backup and we can subscribe for more data."
"Google cloud is less expensive than other comparable solutions."
"The price of the solution could be better."
"This solution is worth the money we are paying. I would rate the pricing a three out of five."
"It has a monthly subscription. The customers pay based on the usage."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
15%
Financial Services Firm
11%
Comms Service Provider
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Also Known As

No data available
GCP
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
886,858 professionals have used our research since 2012.