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Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
79
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of April 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 6.0%, down from 12.6% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud6.0%
Other90.0%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
Saurav Singh - PeerSpot reviewer
Technology Manager at Publicis Sapient
Integration with Kubernetes and flexibility improve our application deployment process
The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages. Our non-technical users find it difficult to access logs. Additionally, the user interface could be more user-friendly and intuitive compared to our previous experience with AWS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was easy for me since I had a background in cloud products."
"We use the solution's AI features for data analysis."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The installation is easy."
"When comparing solutions such as GCP, which is the same as Alibaba Cloud, and others such as Amazon AWS and Azure, Alibaba Cloud is the preferred solution in China."
"ECS is the most valuable feature of the solution."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The customer service team for this solution is very knowledgeable."
"The solution's features are very good and our staff loves using them."
"Google is fantastic and I think that people should go for it."
"I like the simple features that allow me to share documents with others."
"It's easy to work with."
"It eliminates capital expenditures and subsequent MNO that we would use to spend on on-prem architectures. That money is funneled towards security and connectivity provisioning."
"The scalability is awesome, we don't have to do the heavy lifting of maintaining the infrastructure or anything, as everything is bundled up by Google."
"The automatic sync between my mobile device data and photos to the cloud is the most valuable feature."
 

Cons

"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The user experience must be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"Current technologies keep on changing, so definitely those new changes need to be incorporated quickly."
"The initial setup is somewhat more complicated than competing products."
"Their tech support is not so great. It takes more than 48 hours to get a response from the Google team."
"The analytics that they have are very focused. It serves Google and not really the client."
"The user interface could be a bit better."
"The price of the license could be cheaper."
"The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB."
"It would be nice if they could offer more free storage."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"The solution's pricing is the same as AWS'."
"The product is not that expensive."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"Google Cloud should be divided into modules so that users can buy which module will satisfy them. The overall price of Google Cloud should be reduced, Microsoft is a little bit cheaper. However, if Google divided the cloud offering it would be better. For example, if someone wants to use only for OneDrive they should be able to purchase the service separately, it would reduce the price. There is a license required to use this solution for enterprises. There is a free account, which the users can increase the size of the space. Google cloud is used in most Android Mobile device operating systems."
"The biggest problem with Google Cloud is price."
"Google Cloud is quite expensive, and I rate it at seven out of ten."
"The price of Google Cloud is affordable compared to others services. I pay monthly for the service."
"Pricing is high compared to other solutions."
"The solution is cheaper than Azure."
"For the license, we didn't have to pay for any additional fees."
"They provide user-based licensing plans. Its plan could be less expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
886,077 professionals have used our research since 2012.