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Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
79
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of April 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 6.0%, down from 12.6% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud6.0%
Other90.0%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
Saurav Singh - PeerSpot reviewer
Technology Manager at Publicis Sapient
Integration with Kubernetes and flexibility improve our application deployment process
The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages. Our non-technical users find it difficult to access logs. Additionally, the user interface could be more user-friendly and intuitive compared to our previous experience with AWS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"It is easy to set up."
"It's easy to use, cheaper than other solutions, and more secure."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"I find Google Cloud to be more manageable and cost-effective compared to other solutions, offering good availability and scalability."
"In general, the solution is great and I would rate it ten out of ten."
"The best part of Google Cloud is that it is cheaper than the competitors, and it is easy to set up, monitor, and manage, as you can just connect and start using it through a browser within a few minutes."
"The customer service team for this solution is very knowledgeable."
"The price of Google Cloud is affordable compared to others services."
"We are building our data solutions by using Google Cloud services, building analytics dashboards, and coming out with predictive analytics for education."
"Google Cloud is user friendly and reliable. The most valuable feature is the security of Google Cloud."
"Google Cloud's most valuable attribute is its capability for on-demand auto-scaling, and it also simplifies numerous intricate tasks for its users."
 

Cons

"The support offered by the tool is ridiculous."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud needs to increase availability in Thailand."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The user experience must be improved."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The analytics that they have are very focused. It serves Google and not really the client."
"Google Cloud would benefit from more detailed practical hands-on training especially in your mother tongue, not just English."
"The product should be more cost-effective."
"Current technologies keep on changing, so definitely those new changes need to be incorporated quickly. The competition is always out there to be one step ahead. How those open-source platforms can be easily integrated into the cloud, is going to be the key in the future."
"I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."
"I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement."
"The price of the solution could be more transparent."
"The solution could be cheaper."
 

Pricing and Cost Advice

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Alibaba Cloud is cheaper."
"I am not familiar with the pricing, but I would guess that it is probably cheaper than Microsoft Suite"
"Licensing fees are paid monthly."
"Its cost depends on specific use cases."
"The licensing for Google Cloud seems to be quite cheap and they're actually quite reasonable in comparison to Azure, which, as it turns out, is quite expensive. Even though Azure has a data center in South Africa it's still quite costly. There's no scaling, so if you go with the VM, you pay 2500 Rand. When you add another VM, it's another 2500 Rand even though you don't use the whole thing. With Google, you can go up as incrementally as you need to, even if it's just 30 Rand."
"Pricing is high compared to other solutions."
"This solution is worth the money we are paying. I would rate the pricing a three out of five."
"The licensing cost is based on the capacity we use."
"Compared to Azure Cloud, Google Cloud is more expensive but it is okay."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
886,174 professionals have used our research since 2012.