No more typing reviews! Try our Samantha, our new voice AI agent.

Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
79
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of April 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 6.0%, down from 12.6% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud6.0%
Other90.0%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
Saurav Singh - PeerSpot reviewer
Technology Manager at Publicis Sapient
Integration with Kubernetes and flexibility improve our application deployment process
The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages. Our non-technical users find it difficult to access logs. Additionally, the user interface could be more user-friendly and intuitive compared to our previous experience with AWS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"We use the solution's AI features for data analysis."
"The installation is easy."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"It didn't take long to get everything set up and understand what was going on. Things are pretty clear."
"The solution is very stable, the performance is good, there are no bugs or glitches, and it doesn't crash or freeze, making it reliable."
"Google Cloud is perceived as a cost-effective and user-friendly option, especially compared to AWS. The current affordability and ease of use make it suitable for medium-sized companies. While the complexity may increase in the future, for now, Google Cloud is considered easy to use."
"I like that it is simple to use."
"The best part of Google Cloud is that it is cheaper than the competitors, and it is easy to set up, monitor, and manage, as you can just connect and start using it through a browser within a few minutes."
"The storage is good and I think it's a good cloud source."
"Every cloud provider, such as Google Cloud, offers analytics capabilities through their dashboards. These dashboards can be configured to display the data you require. Some features are available by default, while others can be created according to your needs."
"It's available any time you need it."
 

Cons

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"I would not recommend the solution to others."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"It is not robust."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Google Cloud would benefit from more detailed practical hands-on training especially in your mother tongue, not just English."
"Its integration with one of the third-party platforms could be better."
"It would be nice if they could offer more free storage."
"Google Cloud could improve the integration with other solutions."
"We'd like the storage to be increased."
"I would improve the integration with other devices such as smartphones."
"An area of improvement would be in the of managing accounts in terms of what we are using for memory, availability, and monitoring."
"The initial setup is somewhat more complicated than competing products."
 

Pricing and Cost Advice

"I don't know the exact cost. It is cheaper than AWS."
"The cost is better than similar solutions."
"The product is not that expensive."
"Alibaba Cloud is cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The solution's pricing is the same as AWS'."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Google Cloud could be cheaper."
"The price of the solution could be better."
"We pay for a license."
"Google Cloud is quite expensive, and I rate it at seven out of ten."
"Licensing fees are paid monthly."
"They provide user-based licensing plans. Its plan could be less expensive."
"This solution is worth the money we are paying. I would rate the pricing a three out of five."
"The pricing is rated a six out of ten."
report
Use our free recommendation engine to learn which Infrastructure as a Service Clouds (IaaS) solutions are best for your needs.
886,174 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
886,174 professionals have used our research since 2012.