No more typing reviews! Try our Samantha, our new voice AI agent.

Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
80
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud5.4%
Other90.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
AnjaneyaVara Prasad - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Cloud services have reduced on‑prem hardware costs and now support flexible microservices workloads
Regarding potential areas of improvement for Google Cloud, considering that they are providing 300 plus services, some services could be improved. For example, if I am facing some network troubleshooting issue in GKE in Google Cloud, I have to dig deeply and enable some special logs, such as flow logs. To enable that, it is chargeable. At least for basic services, they should give end-to-end support. In terms of end-to-end support, if I am purchasing one firewall from Google and using that firewall, all firewall-related services should be free. If I want to troubleshoot something deep and perform deep troubleshooting, you have to enable some additional logs. That is not that good. If I have to enable additional logs and want to store them into Google Cloud storage, which is similar to an S3 bucket, it is again chargeable. Those kinds of things should be given as part of the package. If you take firewall, all firewall-related logs, activities, and diagnostics everything should come as one package. If you want to do some deep analysis, you have to enable these logs, and for that you have to store them in the cloud storage, which is again chargeable. We should not have those kinds of things.Regarding additional costs, it can vary case by case. If I want to do deep analysis, I have to enable some logs, and for those logs, Google is charging. I am already paying for my virtual firewall from Google, and I am paying the cost for that. If I want to do some further troubleshooting and enable some low-level logs, they are charging for that. So these are the kinds of things I am talking about. To do very deep-level troubleshooting and enable additional logs, they will be charging. Not only Google, but all clouds are charging for this. Functionality-wise, Google Cloud is fine. In terms of virtual machine deployment or VM instance, the functionality is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Alibaba Cloud's scalability an eight out of ten."
"It's easy to use, cheaper than other solutions, and more secure."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"The installation is easy."
"Alibaba also offers a lot of flexibility compared to Google Cloud, where you can only use Google's Tools."
"ECS is the most valuable feature of the solution."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"The most useful feature of Google Cloud is that it's basically completely managed or fully managed, there is no administration or maintenance needed from the user, and it's very simple to use."
"I have found almost everything valuable, as most cloud products are moving in this direction, including artificial intelligence, blockchain, and security."
"I like it because it's convenient. Google Cloud is also stable and scalable. The technical support is good as well."
"Every cloud provider, such as Google Cloud, offers analytics capabilities through their dashboards. These dashboards can be configured to display the data you require. Some features are available by default, while others can be created according to your needs."
"The solution can scale."
"The overall function of Google Cloud for storage is exactly what I am looking for."
"The most valuable aspect is that it is cloud-based and we do not need to maintain any data center; everything is taken care of by a third party."
"You can just connect and start using it through a browser within a few minutes."
 

Cons

"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The user experience must be improved."
"The support offered by the tool is ridiculous."
"The flexibility of the solution could be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"I would improve the integration with other devices such as smartphones."
"I would like to see Google Cloud become more competitive when it comes to price."
"Another issue is the applicability of local language data capturing mechanisms, which are more advanced on cloud service providers, but still there is room to grow. Also, their hybrid version isn't available in all markets worldwide, so I'm hoping that it will be released globally soon"
"The analytics that they have are very focused. It serves Google and not really the client."
"The product could be improved by expanding the initial storage space available."
"From my point of view, the security features could be improved."
"I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."
"The solution should be more configurable for high-volume databases."
 

Pricing and Cost Advice

"The cost is better than similar solutions."
"The solution's pricing is the same as AWS'."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The product is not that expensive."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Google Cloud should be divided into modules so that users can buy which module will satisfy them. The overall price of Google Cloud should be reduced, Microsoft is a little bit cheaper. However, if Google divided the cloud offering it would be better. For example, if someone wants to use only for OneDrive they should be able to purchase the service separately, it would reduce the price. There is a license required to use this solution for enterprises. There is a free account, which the users can increase the size of the space. Google cloud is used in most Android Mobile device operating systems."
"Its cost depends on specific use cases."
"We use the NGO version so the cloud reasonably priced at $2 to $3 per month."
"We pay for a license."
"It's not really an expensive solution, but it would be better if there were more flexibility in the pricing model."
"The licensing cost is based on the capacity we use."
"Google Cloud is on the expensive side for us. I don't have exact figures on the cost per year or month."
"Pricing for Google Cloud could be improved. It would be better if it were lower."
report
Use our free recommendation engine to learn which Infrastructure as a Service Clouds (IaaS) solutions are best for your needs.
896,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise9
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Regarding potential areas of improvement for Google Cloud, considering that they are providing 300 plus services, some services could be improved. For example, if I am facing some network troublesh...
What is your primary use case for Google Cloud?
The main requirement from my clients to Google Cloud is to reduce the on-prem footprint or to minimize the maintenance cost of the on-prem data center. Those who are looking for a scalable solution...
What advice do you have for others considering Google Cloud?
The AutoML feature of Google Cloud is really good. Google is providing good AI features. We have been leveraging ServiceNow integration through API. Whatever knowledge base articles are stored in S...
 

Also Known As

No data available
GCP
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
896,202 professionals have used our research since 2012.