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Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
80
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud5.4%
Other90.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
AnjaneyaVara Prasad - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Cloud services have reduced on‑prem hardware costs and now support flexible microservices workloads
Regarding potential areas of improvement for Google Cloud, considering that they are providing 300 plus services, some services could be improved. For example, if I am facing some network troubleshooting issue in GKE in Google Cloud, I have to dig deeply and enable some special logs, such as flow logs. To enable that, it is chargeable. At least for basic services, they should give end-to-end support. In terms of end-to-end support, if I am purchasing one firewall from Google and using that firewall, all firewall-related services should be free. If I want to troubleshoot something deep and perform deep troubleshooting, you have to enable some additional logs. That is not that good. If I have to enable additional logs and want to store them into Google Cloud storage, which is similar to an S3 bucket, it is again chargeable. Those kinds of things should be given as part of the package. If you take firewall, all firewall-related logs, activities, and diagnostics everything should come as one package. If you want to do some deep analysis, you have to enable these logs, and for that you have to store them in the cloud storage, which is again chargeable. We should not have those kinds of things.Regarding additional costs, it can vary case by case. If I want to do deep analysis, I have to enable some logs, and for those logs, Google is charging. I am already paying for my virtual firewall from Google, and I am paying the cost for that. If I want to do some further troubleshooting and enable some low-level logs, they are charging for that. So these are the kinds of things I am talking about. To do very deep-level troubleshooting and enable additional logs, they will be charging. Not only Google, but all clouds are charging for this. Functionality-wise, Google Cloud is fine. In terms of virtual machine deployment or VM instance, the functionality is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to run VMs."
"It is a scalable product. So, scaling up or scaling down is possible."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"It's easy to use, cheaper than other solutions, and more secure."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"I rate Alibaba Cloud's scalability an eight out of ten."
"It's easy to deploy next-generation applications on Google Cloud. Customers can also use various cloud tools to optimize their operations and generate more insights to do business much smarter."
"For us, the solution is very easy to use. We have the right skillsets for it."
"Google Cloud's most valuable attribute is its capability for on-demand auto-scaling, and it also simplifies numerous intricate tasks for its users."
"Google Cloud is 100 percent stable."
"Google Cloud is user friendly and reliable, and the most valuable feature is the security of Google Cloud."
"Google Cloud offerings have a number of features which complement each other to provide very solid cloud feature sets."
"I have found almost everything valuable, as most cloud products are moving in this direction, including artificial intelligence, blockchain, and security."
"The speed, security, and performance of Google Cloud are excellent."
 

Cons

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It is not robust."
"The user experience must be improved."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"If you want more accuracy, stability, and 24/7 customer support, primarily relying on the SDKs and APIs, you should think twice."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Alibaba Cloud needs to increase availability in Thailand."
"They need to improve the costing for predictive analytics, which is mainly related to the tools that come with AI. They also need to improve the BigQuery cost optimization and the visualization."
"I have not seen any specific measurable benefits in terms of time-saving or manpower saving."
"The Notes application could be better."
"They could integrate artificial intelligence into the applications."
"From my point of view, the security features could be improved."
"There are some areas where Google Cloud could be improved. Specifically, they are not well-aligned with right-to-left languages like Hebrew and Arabic. We encounter numerous issues when we use documents that mix right-to-left languages with left-to-right languages, such as Hebrew and English. This lack of alignment creates significant problems. Considering more than 400 million Arabic speakers, this is a central area where improvements would be beneficial."
"Google Cloud could improve by having better integration with other platforms."
"My only concern is that a number of the offerings are built on their own proprietary technologies which means means that, with respect to the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
 

Pricing and Cost Advice

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I don't know the exact cost. It is cheaper than AWS."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The product is not that expensive."
"Alibaba Cloud is cheaper."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The cost is better than similar solutions."
"I don't pay for the license. For me, it's completely free."
"For the license, we didn't have to pay for any additional fees."
"Pricing for Google Cloud could be improved. It would be better if it were lower."
"The price of the solution could be better."
"The licensing for Google Cloud seems to be quite cheap and they're actually quite reasonable in comparison to Azure, which, as it turns out, is quite expensive. Even though Azure has a data center in South Africa it's still quite costly. There's no scaling, so if you go with the VM, you pay 2500 Rand. When you add another VM, it's another 2500 Rand even though you don't use the whole thing. With Google, you can go up as incrementally as you need to, even if it's just 30 Rand."
"We approached Google Cloud with certain cost assumptions but were surprised to find that our actual expenses were higher than expected. Initially, we had anticipated spending a set amount on the solution, but in reality, we ended up spending more than that. It would be helpful to have greater transparency and educational documentation on the cost-related aspects of Google Cloud."
"The licensing cost is based on the capacity we use."
"We use the NGO version so the cloud reasonably priced at $2 to $3 per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise9
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Also Known As

No data available
GCP
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.