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Alibaba Cloud vs Google Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Google Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
79
Ranking in other categories
PaaS Clouds (4th)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Google Cloud is 4.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Google Cloud4.0%
Alibaba Cloud5.4%
Other90.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
Saurav Singh - PeerSpot reviewer
Technology Manager at Publicis Sapient
Integration with Kubernetes and flexibility improve our application deployment process
The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages. Our non-technical users find it difficult to access logs. Additionally, the user interface could be more user-friendly and intuitive compared to our previous experience with AWS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product for storage and as a VPN."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"We use the solution's AI features for data analysis."
"Alibaba Cloud has lower costs and good support."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"I rate Alibaba Cloud's scalability an eight out of ten."
"ECS is the most valuable feature of the solution."
"We use the solution to run VMs."
"Technical support has been good."
"It's robust, and it has a wide reach in terms of office applications including storage."
"The solution's features are very good and our staff loves using them."
"The most valuable feature of Google Cloud is its flexibility."
"The solution is just simple and easy for me to configure; it's very easy to work with and navigate through, the user experience is very good, and overall it's very easy to use."
"Google Cloud is perceived as a cost-effective and user-friendly option, especially compared to AWS. The current affordability and ease of use make it suitable for medium-sized companies. While the complexity may increase in the future, for now, Google Cloud is considered easy to use."
"This is a solution that's so easy to expand when you need it to. It's the best I've ever seen. It's much better than Azure."
"In general, the solution is great and I would rate it ten out of ten."
 

Cons

"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The support offered by the tool is ridiculous."
"Customer support has a lot of room for improvement. There's just general documentation, general customer support, and general maturity of the processes are all lacking when compared to Amazon or Google."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"I would not recommend the solution to others."
"The flexibility of the solution could be improved."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud needs to increase availability in Thailand."
"Sometimes the Google documents are difficult to learn from. Amazon has better support material."
"I have not seen any specific measurable benefits in terms of time-saving or manpower saving."
"Google Cloud could improve the integration with other solutions."
"Google Cloud could improve the integration with other solutions."
"I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement."
"Technical support needs help."
"The solution could be cheaper."
"They could integrate artificial intelligence into the applications."
 

Pricing and Cost Advice

"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The cost is better than similar solutions."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"I don't pay for the license. For me, it's completely free."
"If one is cheap and ten is expensive, I rate the tool's price as an eight."
"Its cost depends on specific use cases."
"The pricing is rated a six out of ten."
"It's not really an expensive solution, but it would be better if there were more flexibility in the pricing model."
"Pricing for Google Cloud could be improved. It would be better if it were lower."
"Google cloud is less expensive than other comparable solutions."
"The best part of Google Cloud is that it is cheaper than the competitors."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
15%
Financial Services Firm
11%
Comms Service Provider
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise8
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What needs improvement with Google Cloud?
Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are ope...
What is your primary use case for Google Cloud?
We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service. We are hosting our software platform on Google Cloud. We are using Kubernetes to...
What advice do you have for others considering Google Cloud?
I'm not working with Honeycomb. Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of...
 

Also Known As

No data available
GCP
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Information Not Available
Find out what your peers are saying about Alibaba Cloud vs. Google Cloud and other solutions. Updated: April 2026.
892,868 professionals have used our research since 2012.