Top 10 SugarCRM Platform Alternatives

Name: SugarCRM Platform
Brand: SugarCRM
Rating: 3.5 (12 reviews)

Vendor: SugarCRM

3.5 out of 5

12 reviews
50% willing to recommend

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Top SugarCRM Platform Competitors

Discover the top alternatives and competitors to SugarCRM Platform based on the interviews we conducted with its users. The top alternative solutions include Microsoft Dynamics CRM, Zendesk, and Salesforce Sales Cloud. The alternatives are sorted based on how often peers compare the solutions.

SugarCRM Alternatives Report

Learn what solutions real users are comparing with SugarCRM, and compare use cases, valuable features, and pricing.

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Microsoft Dynamics CRM

3.9 out of 5

Microsoft Dynamics CRM

3.9 out of 5

SugarCRM Platform appeals with flexible customization and cost-effectiveness, ideal for those prioritizing tailored solutions and faster ROI. In comparison, Microsoft Dynamics CRM, with its comprehensive features and advanced analytics, suits enterprises desiring extensive functionality and are willing to invest more initially.

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Pricing

SugarCRM Platform's setup cost is competitive and straightforward, while Microsoft Dynamics CRM often involves a higher initial investment due to its comprehensive feature set.

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Pricing

SugarCRM Platform's setup cost is competitive and straightforward, while Microsoft Dynamics CRM often involves a higher initial investment due to its comprehensive feature set.

Zendesk

4.1 out of 5

Zendesk

4.1 out of 5

SugarCRM Platform offers customizable features with flexible deployment, making it ideal for businesses needing tailored solutions. In comparison, Zendesk excels in integration and support tools, appealing to those valuing seamless connectivity and comprehensive service with cost-effective, predictable pricing.

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Pricing

SugarCRM Platform has a lower setup cost compared to Zendesk, making it more accessible for budget-conscious businesses. Zendesk, however, offers a comprehensive setup package that justifies its higher initial investment.

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Pricing

Salesforce Sales Cloud

4.2 out of 5

Salesforce Sales Cloud

4.2 out of 5

Salesforce Sales Cloud helps organizations enhance CRM by managing leads, accounts, and opportunities, supporting sales governance, automation, forecasting, and customer interaction. Teams integrate it with ERP systems for efficiency. Its customization, user-friendly interface, and integration with AI benefit sales processes, while scalability, cost, and mobile performance improvements are needed.

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Pricing

The subscription is on a monthly basis.

The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis.

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Pricing

The subscription is on a monthly basis.

The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis.

Salesforce Marketing Cloud

4.2 out of 5

Salesforce Marketing Cloud

4.2 out of 5

SugarCRM offers customization and affordability, appealing to businesses needing CRM solutions with modular sales, support, and marketing features. In comparison, Salesforce Marketing Cloud's advanced analytics and AI-driven insights provide a comprehensive marketing solution, attracting enterprises seeking sophisticated, data-driven marketing automation.

Download Salesforce Marketing Cloud vs. SugarCRM Platform Report

Pricing

SugarCRM Platform's setup cost is notably lower compared to Salesforce Marketing Cloud, which tends to have a higher initial investment.

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Pricing

SugarCRM Platform's setup cost is notably lower compared to Salesforce Marketing Cloud, which tends to have a higher initial investment.

Zoho CRM

4.0 out of 5

Zoho CRM

4.0 out of 5

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

Download SugarCRM Platform vs. Zoho CRM Report

Pricing

There is a license required for this solution.

It is around $1000 a month.

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Pricing

There is a license required for this solution.

It is around $1000 a month.

Oracle CRM

3.9 out of 5

Oracle CRM

3.9 out of 5

Oracle CRM excels in integration and customization for diverse processes, offering modular solutions like Sales and Marketing. In comparison, SugarCRM Platform provides affordability and flexibility, featuring customizable fields and dashboards, ideal for budget-conscious businesses seeking easy integration and personalization.

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Pricing

Oracle CRM involves higher setup costs compared to the more affordable initial investment required by SugarCRM Platform. This cost difference highlights Oracle CRM's higher initial financial commitment, contrasting with SugarCRM's budget-friendly approach.

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Pricing

Vtiger CRM

3.8 out of 5

Vtiger CRM

3.8 out of 5

SugarCRM Platform offers robust customization and scalability, ideal for larger businesses with complex needs. In comparison, Vtiger CRM provides comprehensive features at a lower price point, appealing to cost-conscious buyers seeking strong project management, automation tools, and quick returns.

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Pricing

SugarCRM Platform offers a more flexible setup cost compared to Vtiger CRM, which generally requires lower initial investment but may lack advanced configuration options.

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Pricing

SugarCRM Platform offers a more flexible setup cost compared to Vtiger CRM, which generally requires lower initial investment but may lack advanced configuration options.

Oracle Fusion Service

4.3 out of 5

Oracle Fusion Service

4.3 out of 5

Oracle Fusion Service provides extensive AI-driven features for customer engagement, but could enhance B2B customization and user interface updates. In comparison, SugarCRM Platform appeals with customization and affordability, yet could benefit from improved UI design and reporting tools.

Download Oracle Fusion Service vs. SugarCRM Platform Report

Pricing

Oracle Fusion Service typically has a higher setup cost compared to SugarCRM Platform, making it more expensive for businesses to implement initially. In contrast, SugarCRM offers a lower cost alternative, appealing to budget-conscious users.

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Pricing

Pega CRM

4.0 out of 5

Pega CRM

4.0 out of 5

SugarCRM Platform stands out with affordability and flexibility in customization and integration for varied business requirements. In comparison, Pega CRM's strength lies in advanced automation and analytics, appealing to those prioritizing a higher initial investment for superior functionality and process optimization.

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Pricing

SugarCRM Platform has a lower setup cost compared to Pega CRM, making it a more cost-effective choice. However, Pega CRM's higher setup cost reflects its advanced features and robust functionality, appealing to those seeking more comprehensive solutions.

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Pricing

Intercom Customer Communications Platform

4.5 out of 5

Intercom Customer Communications Platform

4.5 out of 5

SugarCRM emphasizes customization and automation, ideal for complex CRM needs and cost-effective operations. In comparison, Intercom offers advanced messaging, enhancing customer communication with proactive service. SugarCRM's lower setup costs attract budget-conscious clients, while Intercom's features appeal to those valuing communication investment.

Download Intercom Customer Communications Platform vs. SugarCRM Platform Report

Pricing

SugarCRM Platform offers straightforward setup costs, while Intercom Customer Communications Platform provides options with more flexibility.

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Pricing

SugarCRM Platform offers straightforward setup costs, while Intercom Customer Communications Platform provides options with more flexibility.