We performed a comparison between Oracle Eloqua and SugarCRM Platform based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was straightforward."
"The solution is good for B2B email marketing."
"Lead scoring has helped with the process of qualifying leads."
"It is a user-friendly product."
"The solution's engine framework is quite simple, giving you the agility you need in the business."
"It provides good support for really large databases."
"The solution is stable."
"The ease of maintenance is the most valuable feature."
"It works well with Jira. You can customize it to fit your needs."
"The most valuable features of Sugar Enterprise are the exports of graphics, statuses, complaints, and tasks."
"The most valuable feature is relation capability, which allows us to relay customers with invoice orders."
"The most valuable aspect of this solution is its low cost."
"The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards."
"The cost of the solution has room for improvement."
"The solution should consider adding functionality related to event listening, such as webhooks."
"The reporting features should be improved."
"Reporting is very clunky and not user friendly."
"The solution does not have a good database architecture."
"The product's initial setup process could be better."
"This product hasn't kept up to date on features."
"The solution could improve by having a more user-friendly interface."
"In the next release, I would like to see personalization of information about customers or specific businesses or opportunities."
"You cannot include all your entities under one instance at the moment."
"Sugar Enterprise could improve by removing bugs and glitches. For example, a comment was made but in the comment section, it was never displayed. However, the problems we faced might not be the fault of the solution."
"While it is already user-friendly, a slight enhancement in UI design, especially in terms of color combinations, could make the platform more visually appealing and comfortable to use."
"I would like to see more integration on a mobile platform in the next release."
"It lacks customization, and this is the main reason that we are switching to a different solution."
Oracle Eloqua is ranked 3rd in Marketing Automation with 32 reviews while SugarCRM Platform is ranked 9th in Marketing Automation with 11 reviews. Oracle Eloqua is rated 8.8, while SugarCRM Platform is rated 7.0. The top reviewer of Oracle Eloqua writes "A well-known and flexible solution that provides a lot of features for B2B email marketing". On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, Pardot, HubSpot Marketing Hub and Oracle CRM, whereas SugarCRM Platform is most compared with Salesforce Sales Cloud. See our Oracle Eloqua vs. SugarCRM Platform report.
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We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
