Buyer's Guide
IT Operations Analytics
March 2023
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Account Presale at a tech services company with 1,001-5,000 employees
Real User
A flexible solution
Pros and Cons
  • "Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later."
  • "I would like Splunk to add more integration. QRadar has many indications with more products than Splunk."

What is our primary use case?

The project we are working on with Splunk is short as the customer has given us two months to implement. My company is a Splunk partner.

What is most valuable?

Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later.

What needs improvement?

I would like Splunk to add more integration. QRadar has many indications with more products than Splunk.

For how long have I used the solution?

I have been working with Splunk for three months.

What do I think about the scalability of the solution?

Splunk is quite good if you want to scale it.

Which solution did I use previously and why did I switch?

My client has some pain points with QRadar and does not feel the kilogram function is accurate. Other features do not match with the customer behavior as well. They want to replace QRadar with Splunk because they are familiar with this solution.

How was the initial setup?

The initial setup of Splunk is complex. It requires a lot of equipment and uploads.

What about the implementation team?

My company provides the implementation and maintenance services to our customers.

What's my experience with pricing, setup cost, and licensing?

Splunk licensing requires you to purchase licenses for any feature per user. For example, if you need UEBA, it is difficult to propose in the project. QRadar has a free upcharge for UEBA. Customers cannot calculate the additional costs based on gigabytes per day because they can not forecast the future.

What other advice do I have?

Due to the cost of Splunk, I recommend it for larger companies. Splunk is powerful when sorting huge amounts of data. 

Implementation of Splunk takes preparation. It requires a lot of resources and needs the infrastructure to support the project.

I would rate the solution an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
IT Operations Analytics
March 2023
Get our free report covering Cisco, SolarWinds, New Relic, and other competitors of ExtraHop Reveal(x) for IT Operations. Updated: March 2023.
686,748 professionals have used our research since 2012.