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Datadog vs ExtraHop Reveal(x) for IT Operations comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (1st), Log Management (3rd), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th), AI Observability (1st)
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.2%, down from 3.2% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.2%
ExtraHop Reveal(x) for IT Operations0.6%
Other97.2%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datadog has had a significant positive impact on our organization overall, particularly in visibility, reliability, and cost efficiency, allowing us to centralize metrics, logs, and traces across our cloud, moving from reactive to proactive monitoring, with improvements including faster incident detection and resolution, enhanced service reliability, better cost and resource optimization, and shared dashboards providing the engineering and product teams a single source of truth for system health and performance, thus enhancing our overall observability and operational efficiency."
"The most valuable aspects of the product include the APM and profiler."
"One of the solution's greatest aspects is its overall simplicity; it is very easy to use and easier to handle than other brands we have access to."
"The ability to create custom dashboards has been incredibly useful, allowing us to visualize key metrics and KPIs in a way that makes sense for different teams and stakeholders."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"The pricing model makes more sense than what we paid for against other competitors."
"Datadog has significantly improved our organization’s visibility into system performance and application health, and the real-time dashboards and alerting capabilities have helped our teams detect issues faster, reduce downtime, and improve response times."
"Overall, it has improved operational efficiency and reduced downtime by enabling quicker responses during incidents."
"Wire data analytics."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"ExtraHop is far ahead of anything comparable in the industry."
"We have been able to improve the mean time to resolution by several hours in some cases."
"It gives you full 360-degree visibility into your entire infrastructure."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
 

Cons

"It would also be nice if we had more insight into our own usage of Datadog (agents and custom metrics). They provide a usage page which does help, but it is not in real-time."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"I like the idea of monitoring on the go yet it seems the options are still a bit limited out of the box."
"In the past two years, there have been a couple of outages."
"The ease of implementation needs improvement."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
"The wide range of products Datadog now offers can be a bit intimidating to developers."
"One thing that I haven't been able to figure out is how to retrieve a report."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The solution could get more aggressive in the discounting of the overall cost."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Additional out-of-the-box solutions and use cases would be nice."
"This solution would be improved if it had the ability to retain data longer."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
 

Pricing and Cost Advice

"Licensing is based on the retention period of logs and metrics."
"It has a module-based pricing model."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"Our licensing fees are paid on a monthly basis."
"The price is better than some competing products."
"The solution's pricing depends on project volume."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Outsourcing Company
11%
Construction Company
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
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Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog vs. ExtraHop Reveal(x) for IT Operations and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.