ExtraHop Reveal(x) for IT Operations vs Observer GigaStor comparison

ExtraHop Networks and Viavi Solutions are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #73, while Viavi Solutions is ranked #85. ExtraHop Networks holds a 0.6% mindshare in NMS, compared to Viavi Solutions’s 0.4% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

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1,591 Comparison Views

100% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

1,590 Views
1,018 Comparison Views

100% willing to recommend

ExtraHop Reveal(x) for IT O...

Observer GigaStor

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and Observer GigaStor are network performance monitoring solutions. ExtraHop holds an advantage with its focus on proactive threat detection using advanced analytics, while Observer GigaStor offers superior packet capture for detailed forensic analysis.

Features: ExtraHop Reveal(x) provides machine learning-powered insights, auto-discovers devices on the network, and supports real-time threat detection. Observer GigaStor’s key features include high-capacity storage for long-term retention, extensive packet capture capabilities, and detailed forensic analysis for comprehensive network understanding.

Room for Improvement: ExtraHop Reveal(x) could enhance data storage capabilities, offer more robust historical data analysis, and simplify on-premise deployment options. Observer GigaStor might improve real-time analytics functions, streamline appliance-based setup, and develop more user-friendly interfaces for ease of use.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) simplifies deployment with a cloud-based model and offers responsive customer support. Observer GigaStor requires complex initial setup due to its appliance-based architecture but benefits from technically expert customer service, providing solutions to deployment issues.

Pricing and ROI: ExtraHop Reveal(x) has a higher initial cost but ensures considerable ROI through efficient security and operational functionality by focusing on real-time threat detection. Observer GigaStor presents a more affordable upfront investment and offers sustained value with its profound data analysis abilities.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor Report (Updated: April 2026).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

73rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)

Observer GigaStor

Ranking in Network Monitoring Software

85th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (14th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Observer GigaStor is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ExtraHop Reveal(x) for IT Operations	0.6%
Observer GigaStor	0.4%
Other	99.0%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"We have been able to improve the mean time to resolution by several hours in some cases."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"It gives you full 360-degree visibility into your entire infrastructure."

More ExtraHop Reveal(x) for IT Operations pros

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

More Observer GigaStor pros

Cons

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"The solution could get more aggressive in the discounting of the overall cost."

"This solution would be improved if it had the ability to retain data longer."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"This solution would be improved if it had the ability to retain data longer."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

More ExtraHop Reveal(x) for IT Operations cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

More Observer GigaStor cons

Pricing and Cost Advice

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

10%

Construction Company

Educational Organization

Construction Company

19%

Financial Services Firm

16%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

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What do you like most about Observer GigaStor?

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What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

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What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

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Comparisons

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NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations

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Compared 14% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 8% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 7% of the time

IxChariot vs Observer GigaStor

Compared 7% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

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Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

April 2026

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

Observer GigaStor

March 2026

Download Observer GigaStor product report

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor

April 2026

Free Report: ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor

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