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ExtraHop Reveal(x) for IT Operations vs Zenoss Cloud comparison

ExtraHop Networks and Zenoss are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #70, while Zenoss is ranked #76. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,127 Views
  • 602 Comparison Views
100% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 633 Views
  • 444 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and ExtraHop Reveal(x) compete in IT Operations Management. Zenoss Cloud is favored for pricing and support, while ExtraHop Reveal(x) stands out with robust features.

Features: Zenoss Cloud provides automated incident management, real-time analytics, and a cloud-native architecture for scalability and flexibility. ExtraHop Reveal(x) offers advanced network monitoring, real-time threat detection, and machine learning to enhance security and operational insights.

Room for Improvement: Zenoss Cloud could enhance its security focus, refine real-time threat detection, and expand machine learning capabilities. ExtraHop Reveal(x) could simplify deployment processes, offer more budget-friendly pricing, and improve integration with non-network systems.

Ease of Deployment and Customer Service: Zenoss Cloud simplifies integration with its cloud-based deployment and offers efficient customer support. ExtraHop Reveal(x) requires a more complex setup, especially in hybrid environments, but supports with extensive documentation and assistance throughout the process.

Pricing and ROI: Zenoss Cloud attracts with a competitive pricing model and lower setup costs, ensuring immediate ROI for budget-conscious buyers. ExtraHop Reveal(x) demands higher initial investment but justifies it with advanced features that potentially lead to substantial long-term ROI through improved security and operational capabilities.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Zenoss Cloud Report (Updated: April 2025).
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. Zenoss Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
70th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (15th), Network Packet Capture (7th)
Zenoss Cloud
Ranking in Network Monitoring Software
76th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Wire data analytics."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"The product offers good documentation that helps with initial training."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"They either have to go broad or decide what their bread and butter is and get really good at that."
"This solution would be improved if it had the ability to retain data longer."
"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
3%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Earn 20 points
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
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Comparisons

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Compared 18% of the time
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Compared 17% of the time
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Compared 15% of the time
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Compared 14% of the time
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Compared 38% of the time
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Compared 35% of the time
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SolarWinds AppOptics vs Zenoss Cloud
Compared 15% of the time
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Centreon vs Zenoss Cloud
Compared 12% of the time
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Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
April 2025
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
Zenoss Cloud
April 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. Zenoss Cloud
April 2025
Free Report: ExtraHop Reveal(x) for IT Operations vs. Zenoss Cloud
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.