ExtraHop Reveal(x) for IT Operations vs ITRS Geneos comparison

ExtraHop Networks and ITRS are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #74, while ITRS is ranked #69 with an average rating of 5.0. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

1,173 Views
868 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
1,136 Comparison Views

96% willing to recommend

ExtraHop Reveal(x) for IT O...

ITRS Geneos

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and ITRS Geneos compete in the IT monitoring space. While ITRS Geneos may be favored for its comprehensive features, ExtraHop Reveal(x) appears more appealing due to its pricing and support.

Features: ExtraHop Reveal(x) provides real-time network visibility, threat detection with machine learning, and a focus on security. ITRS Geneos offers detailed application and infrastructure health monitoring, deep insights into performance, and advanced alerting.

Room for Improvement: ExtraHop Reveal(x) could improve its application monitoring, expand analytics depth, and enhance on-premises integration. ITRS Geneos might benefit from easier cloud deployment options, faster setup processes, and enhanced user interface.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) supports cloud-based deployment with flexible integration and responsive customer service. ITRS Geneos requires more extensive on-premises configuration and offers deep technical expertise in support.

Pricing and ROI: ExtraHop Reveal(x) is cost-effective with a favorable ROI, providing good value for features and support. ITRS Geneos may have higher initial setup costs but delivers a high ROI through advanced analytics and comprehensive monitoring.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. ITRS Geneos Report (Updated: July 2025).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. ITRS Geneos

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

74th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (13th), IT Operations Analytics (14th), Network Packet Capture (8th)

ITRS Geneos

Ranking in Network Monitoring Software

69th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (49th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"Wire data analytics."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The clean and colorful UI and easy to use options like snooze and active times."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"Custom script toolkits"

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

More ITRS Geneos pros

Cons

"This solution would be improved if it had the ability to retain data longer."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"Network visibility is something that needs to be improved."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

More ITRS Geneos cons

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The pricing seems reasonable. We're happy enough with it."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Pricing and licensing is based on the requirements."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

More ITRS Geneos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

13%

Educational Organization

10%

Healthcare Company

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Comparisons

Splunk Observability Cloud vs ExtraHop Reveal(x) for IT Operations

Compared 18% of the time

NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations

Compared 13% of the time

ThousandEyes vs ExtraHop Reveal(x) for IT Operations

Compared 11% of the time

SolarWinds NPM vs ExtraHop Reveal(x) for IT Operations

Compared 8% of the time

ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations

Compared 8% of the time

More ExtraHop Reveal(x) for IT Operations Competitors

Dynatrace vs ITRS Geneos

Compared 20% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

August 2025

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. ITRS Geneos

July 2025

Free Report: ExtraHop Reveal(x) for IT Operations vs. ITRS Geneos

Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. ITRS Geneos and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our ExtraHop Reveal(x) for IT Operations vs. ITRS Geneos report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.