Fortra's Intermapper Reviews

Name: Fortra's Intermapper
Brand: Fortra
Rating: 4.1 (4 reviews)

4.1 out of 5

4 reviews
100% willing to recommend

256 followers

What is Fortra's Intermapper?

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

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Fortra's Intermapper is the #84 ranked solution in best Network Monitoring Tools. PeerSpot users give Fortra's Intermapper an average rating of 8.2 out of 10. Fortra's Intermapper is most commonly compared to Zabbix: Fortra's Intermapper vs Zabbix. Fortra's Intermapper is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 27% of all views.

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Network Monitoring Software

April 2025

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Helped 849,686 peers since 2012

Featured Fortra's Intermapper reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great.

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CheifInfa259

Chief Infrastructure Architect at a non-tech company with 201-500 employees

Put Intermapper in as your base to start from, hands-down. My most important criterion when selecting a vendor is product reliability. It actually has to run. A lot of products make promises and the stuff just doesn't work. I would rate Intermapper a nine out of 10. Actually, it's a 10 because it does what it says it will do. In and of itself it's a 10. But I would like to see additional features put into it.

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it_user1257966

Head IT Engineering and Infrastructure at a tech services company with 5,001-10,000 employees

The solution has a couple of features which are really interesting. It's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well. We wanted to have the whole network connectivity diagram. It shows the color coding, where the connectivity is green, for example. If there's a problem it changes color from amber to red and we get notifications via email and SMS, so we're immediately aware if something is going wrong. There is a mobile app which we want because today most of our field engineers are not always in the office. It's all today portal-based which is a good feature for us.

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Fortra's Intermapper mindshare

As of May 2025, the mindshare of Fortra's Intermapper in the Network Monitoring Software category stands at 0.3%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Valuable Features

Fortra's Intermapper offers graphical alerting for quick device overviews, low false-positive accuracy, and intuitive mapping. Its real-time monitoring shows network statuses via color coding and sends notifications. SNMP integration allows diverse device management on centralized maps. Intermapper's features include bundled device probes, layer monitoring, and operator-friendly interfaces. Users appreciate its network topology, monitoring, and analysis without needing a dedicated engineer. Mobile app access aids field engineers on the go.

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great.Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer.HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome.When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together.HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's all today portal-based which is a good feature for us."
"The most valuable features are its: log history,real-time monitoring capabilities, accuracy - the number of false positives is very low, and themapping features."

Room for Improvement

Users note that Fortra's Intermapper struggles to adapt to network changes and lacks advanced network management features like port bouncing through scripts. There is a desire for integration with other products for enhanced functionality and a single interface. Current SLA reporting is basic and lacks the ability to monitor by group or customer. While some users find it fit for purpose, others seek improvements in network discovery, reporting, and overall compatibility with more advanced tools.

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

Scalability

Fortras Intermapper demonstrates strong scalability, effectively supporting global organizations as they manage an increasing number of devices. It handles up/down monitoring efficiently, although flow monitoring is hardware dependent. Users can create customized maps for different environments and geographic regions, facilitating team collaboration and quick issue identification. The system enables streamlined device management and network monitoring, aiding operations and support teams in efficiently handling tasks without escalating tickets frequently.

Stability

Fortra's Intermapper demonstrates impressive stability, operating continuously in NOCs without failure. The application is described as fantastically stable and reliable, provided it is placed in a suitable environment. Challenges arise if SNMP-based solutions are placed behind stateful firewalls, but the issue is attributed to the environment rather than Fortra's Intermapper itself. In fast networks with proper inspection and filtering, users report it as highly dependable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Network Monitoring Software Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Manufacturing Company

27%

Government

16%

University

10%

Computer Software Company

Energy/Utilities Company

Real Estate/Law Firm

Educational Organization

Financial Services Firm

Recreational Facilities/Services Company

Comms Service Provider

Mining And Metals Company

Non Profit

Outsourcing Company

Insurance Company

Hospitality Company

Logistics Company

Media Company

Compare Fortra's Intermapper with alternative products

Learn more about Fortra's Intermapper

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra's Intermapper was previously known as HelpSystems Intermapper.