ExtraHop Reveal(x) for IT Operations vs NETSCOUT nGeniusONE comparison

ExtraHop Networks and NETSCOUT are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #73, while NETSCOUT is ranked #31 with an average rating of 8.5. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 1.5% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

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387 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

2,369 Views
1,193 Comparison Views

93% willing to recommend

ExtraHop Reveal(x) for IT O...

NETSCOUT nGeniusONE

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ExtraHop Reveal(x) compete in the network performance and security monitoring space. ExtraHop Reveal(x) holds the upper hand due to its advanced features and perceived value.

Features: NETSCOUT nGeniusONE provides detailed traffic analysis, extensive network visibility, and efficient troubleshooting capabilities. ExtraHop Reveal(x) features real-time visibility, advanced threat detection, and machine learning-driven security insights, making it superior in its security focus.

Room for Improvement: NETSCOUT nGeniusONE could improve its real-time threat detection, enhance its integration with security frameworks, and simplify its user interface. ExtraHop Reveal(x) might benefit from increased cost efficiency, broader device compatibility, and more detailed reporting options to appeal to a wider range of users.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE offers robust deployment options with seamless integrations and dependable support. ExtraHop Reveal(x) stands out with streamlined deployment processes and proactive customer service, providing a user-friendly experience.

Pricing and ROI: NETSCOUT nGeniusONE is recognized for its cost-effectiveness, competitive setup costs, and strong ROI. ExtraHop Reveal(x)'s higher initial investment is justified by enhanced performance and advanced features, offering a higher long-term ROI for feature-rich security solutions.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE Report (Updated: July 2025).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE

July 2025

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Helped 860,711 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

73rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (13th), IT Operations Analytics (14th), Network Packet Capture (7th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"Wire data analytics."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"We build application dashboards and performance indexes for locations."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"The stability of this product is ok."

"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."

"It gives me the MOS, latency, and jitter."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

More NETSCOUT nGeniusONE pros

Cons

"They either have to go broad or decide what their bread and butter is and get really good at that."

"Network visibility is something that needs to be improved."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"This solution would be improved if it had the ability to retain data longer."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."

"I would recommend enhancing the APM capabilities."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The pricing is fair considering the value provided."

"The platform is expensive."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The price is only for acquisition; it's not a licence."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The scalability becomes very expensive quickly."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

22%

Financial Services Firm

18%

Computer Software Company

12%

Healthcare Company

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

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What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

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Comparisons

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Compared 18% of the time

SolarWinds NPM vs ExtraHop Reveal(x) for IT Operations

Compared 15% of the time

Splunk Enterprise Security vs ExtraHop Reveal(x) for IT Operations

Compared 12% of the time

Devo vs ExtraHop Reveal(x) for IT Operations

Compared 12% of the time

New Relic vs ExtraHop Reveal(x) for IT Operations

Compared 9% of the time

More ExtraHop Reveal(x) for IT Operations Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 11% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 10% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 6% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

July 2025

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

NETSCOUT nGeniusONE

June 2025

Download NETSCOUT nGeniusONE product report

Also Known As

No data available

NETSCOUT nGenius, nGeniusONE

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Cerner Corporation

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE

July 2025

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