DX Spectrum OverviewUNIXBusinessApplication

DX Spectrum is the #1 ranked solution in top DX NetOps tools, #2 ranked solution in top Network Troubleshooting tools, #4 ranked solution in top Network Management Applications, #10 ranked solution in Infrastructure Monitoring tools, and #11 ranked solution in best Network Monitoring Tools. PeerSpot users give DX Spectrum an average rating of 8.4 out of 10. DX Spectrum is most commonly compared to DX NetOps: DX Spectrum vs DX NetOps. DX Spectrum is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 21% of all views.
DX Spectrum Buyer's Guide

Download the DX Spectrum Buyer's Guide including reviews and more. Updated: February 2023

What is DX Spectrum?

DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

DX Spectrum Features

DX Spectrum has many valuable key features. Some of the most useful ones include:

  • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
  • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
  • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
  • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
  • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

DX Spectrum Benefits

There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

  • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
  • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
  • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

Reviews from Real Users

DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

DX Spectrum was previously known as CA Spectrum.

DX Spectrum Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi

DX Spectrum Video

DX Spectrum Pricing Advice

What users are saying about DX Spectrum pricing:
  • "Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • "The price is good enough to expect an ideal solution. It's expensive."
  • DX Spectrum Reviews

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    InfoVista Engineer at a tech vendor with 1,001-5,000 employees
    Real User
    Makes it easier to understand root cause and troubleshoot
    Pros and Cons
    • "The Global Collections are what I found to be most valuable. With the Global Collections, you're able to organize and categorize devices into "folders," or functional groups and categories, so that it doesn't matter which SpectroSERVER those devices are on."
    • "It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."

    What is our primary use case?

    It's primarily a fault management tool.

    How has it helped my organization?

    An organization using DX Spectrum is more easily able to understand the root cause when something happens in its environment. The tool gives you the ability to correlate all the alarms from different devices and areas. You can pull the information together and you have a really good picture of what might have caused the problem, and what you can do to prevent it from happening the next time. That's a huge benefit. 

    It also reduces the amount of time it takes to troubleshoot a problem.

    What is most valuable?

    The Global Collections are what I found to be most valuable. With the Global Collections, you're able to organize and categorize devices into "folders," or functional groups and categories, so that it doesn't matter which SpectroSERVER those devices are on.

    In this tool, there's a distributed setup and you can have multiple SpectroSERVERs. Normally the devices that are on a SpectroSERVER are local to that SpectroSERVER. But with the OneClick Console and the Global Collections concept, you can take devices from any SpectroSERVER and put them in a group. You're then able to manage those devices from the Global Collections, which span across your SpectroSERVERs. That's one of the most valuable features of the tool because it allows for really efficient management of your devices, especially in a really large distributed environment.

    Another really good feature is what's called SANM, the Spectrum Alarm Notification Manager. It allows you to produce notifications based on certain things that are happening. Each SANM notification runs as its own individual process. If one SANM notification stopped working for some reason, it wouldn't affect all the other ones. That's a really good feature as well.

    What needs improvement?

    One thing I would like to see improved is that it doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer, and probably a separate OneClick Console. You would almost need a separate instance of the tool running for each customer. Whereas other tools have multi-tenancy built-in, out-of-the-box, and you can stand up one instance of the tool. They should definitely try to change that to make it multi-tenancy-friendly because it's not at all.

    They could also improve how events are managed and correlated in the system. They need to make event management and correlation something that works from a group perspective, versus having to go into all these files and manipulate certain portions of a file to effectively manage events. That should be something that comes through in an interface.

    Buyer's Guide
    DX Spectrum
    February 2023
    Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: February 2023.
    672,785 professionals have used our research since 2012.

    For how long have I used the solution?

    I started using DX Spectrum around 2007 or 2008. That's when I took my first Spectrum DX class. At that time, it was version 8.1.

    My first time using it was as a consultant for a pretty large consulting company. I set the tool up for different organizations and businesses. That included installing the tool and discovering devices in that company's network, and then organizing those devices into Global Collections, organizing the maps. I also ensured that they were able to see all of the alarms on the OneClick Console, alarms that they needed to manage their devices effectively. I would also optimize all of the alarms and all of the company's data and resources so that they were not being overwhelmed with alarms.

    What do I think about the stability of the solution?

    It's a very stable and mature tool. It's been around for a long time and has gone through all the changes the industry has gone through. It's rock-solid. I don't recall any bugs that prevented the use of the product.

    What do I think about the scalability of the solution?

    It's not easily scalable. To scale out, you have to install more SpectroSERVERs in the environment. That connects to the multi-tenancy topic. I wouldn't consider it the easiest product to scale out. That monolithic-type architecture is prevalent in legacy-type applications. That makes it difficult to scale, especially in today's environment.

    It is used across multiple locations, departments, and teams. It really depends on how a client wants to deploy their SpectroSERVERs and where they want to put them. The environment depends on who is using the solution and how big their deployment is. But you could have hundreds of users in the system. I'm not even sure if there's a limit on that. Most companies did have a lot of users. They were pretty much all enterprise-level.

    How are customer service and support?

    The tech support was really good. It depends on who you get, but most of the tech support people I worked with were pretty sharp and would help you resolve the problem pretty quickly.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did use a performance and fault management tool, but that is a really old solution. It was a tool built by a consulting company called INS, going back to the early 2000s possibly.

    Another tool I used was something called Infovista, which is a suite of tools, so it has more than just fault management. It was primarily for performance management.

    How was the initial setup?

    The initial setup is fairly straightforward. You have to know all the steps, obviously, but I can do it in my sleep now.

    To install it and get it fully functional takes about a week. That sounds like a long time, but the optimization piece is what really takes the longest. To get it installed and have some of the basic, out-of-the-box stuff working would take a day or two days. The optimization piece could take anywhere from three or four days to two weeks, depending on what the customer wants to see. 

    Clients would normally go with a OneClick Console and three primary SpectroSERVERs and then three backup SpectroSERVERs. Each of the primary and secondary pairs works in tandem. They communicate with each other.

    Each SpectroSERVER pair can be thought of as a separate entity. Within each pair, they work together, such that the primary does the data collection, correlation, and polling. It sends its information over to the secondary and that's happening with each of the three pairs of SpectroSERVERs. 

    The primaries are also sending your data over to the OneClick server. The latter has the ability to see all three of the devices and correlate things. The OneClick Console can be thought of as your web front-end, and then the SpectroSERVERs are like your database and polling layer. 

    The number of SpectroSERVERs really depends on the size of the environment and what you want to monitor.

    About 90 to 95 percent of my deployments were on-prem hardware servers. It then went to being on VMware virtualized boxes. Now, most of them are using cloud-based systems. The SpectroSERVERs are in the cloud.

    Most of the companies using the solution have two, three, or four data centers with a SpectroSERVER pair in each data center. Or it might be set up with a primary SpectroSERVER in data center A, data center B, and data center C, but with the secondary for A in B, the secondary for B in C, and the secondary for C in A. That way, if a data center goes down, you still have some functionality for multiple SpectroSERVERs in different data centers.

    Because SpectroSERVERs talk to devices, you want to keep them as close to the devices as possible, in that particular data center. You don't really want to do polling, monitoring, and management across wide area network connections. 

    In terms of how departments manage the information, that's where Global Collections come in. You can make them either departmental or functional, et cetera.

    In terms of maintenance, backups are done on a daily basis and that is something that has to be maintained. Replication between the SpectroSERVERs is something that needs to be maintained as well. There's a fair amount of maintenance that needs to be done on the product, but it's not to the point where you can't do anything else.

    What was our ROI?

    All our clients have definitely seen ROI. Although I haven't gotten specific information on that from customers, I would imagine that ROI comes because the time it takes to understand and resolve issues and get back to a fully functional state, is reduced significantly through the use of DX Spectrum.

    What other advice do I have?

    I would definitely recommend it. With any tool, you want to do a proof of concept, but it's a great tool for fault management. Also, understand the caveats: that it's not the most scalable tool and it's not very multi-tenant friendly. Aside from that, it's rock-solid in terms of how it does fault management. That's something that you really can't beat.

    In my mind, Spectrum DX was the number one fault management in the market for many years. Now, with everything moving back to the cloud, I don't know where it stands.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    PeerSpot user
    Senior Network Analyst at a transportation company with 201-500 employees
    Real User
    Top 5Leaderboard
    Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure
    Pros and Cons
    • "The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
    • "Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
    • "The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
    • "For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
    • "Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."

    What is our primary use case?

    It was software-based deployment, and we were monitoring the internal network and client devices of an enterprise MSP. We were also using it for generating alerts for ticketing.

    How has it helped my organization?

    We were able to monitor their entire network infrastructure and receive valuable alerting in a timely fashion so that we could react to any instances when there were down devices.

    What is most valuable?

    The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful.

    Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices.

    The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component.

    What needs improvement?

    For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts.

    Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work.

    For how long have I used the solution?

    I used this solution for two and a half years. I have used it within the last 12 months.

    What do I think about the stability of the solution?

    It was quite stable. We had very few outages during the time I used it.

    What do I think about the scalability of the solution?

    From the scalability perspective, it was fantastic. We were able to monitor our entire infrastructure at the telco level. We were also able to monitor all of the network tools and devices within our client containers. It was a very scalable product. Overall, 3,000 to 4,000 users were using it, and we probably had tens of thousands of devices.

    How are customer service and technical support?

    I did not use their technical support. We didn't get an opportunity to do that.

    How was the initial setup?

    I was not involved in its deployment. It was done well prior to my being part of the team that was using it. 

    In terms of maintenance, it requires just the standard software updates and patching. It doesn't require anything out of the ordinary. You just have to deal with more of the ordinary patching cycles. I didn't actually have any experience updating the entire system itself. That was outside of my scope of work. Because we were deploying it at a telco level, we had several teams working on it. My role was adding and removing devices and updating devices for the customers I was supporting. We would add and remove devices in the client networks and the client containers based on the additions and removal of the hardware in the system.

    What was our ROI?

    We've been using this solution for probably the last eight to ten years through ongoing upgrades and updates. If there wasn't a return on investment by using the platform, our organization would have gone for a different solution. We're very cost-conscious, so we were able to get the value that we were looking for out of it.

    What other advice do I have?

    I would advise others to be prepared to do some fine-tuning and scripting to support the product. With any tool of this nature, there are going to be some customizations to monitor certain devices. You should also make sure that you get your containers organized correctly. If you organize the containers correctly with different groups assigned, it will make your life a lot easier to be able to organize your data. Have a solid structure for that and a good plan.

    I would rate DX Spectrum an eight out of ten. It was a really solid platform. They did a really great job. The coordination of alerting was probably the biggest issue we had, just because of the scale of the network we were dealing with.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    DX Spectrum
    February 2023
    Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: February 2023.
    672,785 professionals have used our research since 2012.
    PeerSpot user
    Senior Consultant at a tech services company with 10,001+ employees
    Real User
    Top 5Leaderboard
    Helps in pinpointing a problem quickly, scales very well, and handles SNMP monitoring better than others
    Pros and Cons
    • "The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
    • "There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."

    What is our primary use case?

    Network monitoring is the most important reason for using it. It is deployed on-prem in our data center.

    How has it helped my organization?

    The visualization of the network topology is very good. The network operation guys get a much better understanding of the topology of the network. When something fails, it is easy to see who are the neighbors of the devices and what is impacted. This respective correlation is very helpful in limiting or pinpointing a problem.

    What is most valuable?

    The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products.

    What needs improvement?

    There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all.

    For how long have I used the solution?

    I have been using DX Spectrum for 20 years.

    What do I think about the stability of the solution?

    It is stable now. Over 20 years, we have seen a lot of crazy bugs, but in the last two or three years, there are no critical bugs there.

    What do I think about the scalability of the solution?

    It is absolutely scalable. It scales very well. We have more than 50,000 devices for one of our customers. It is very easy.

    In terms of our environment, servers are deployed in two data centers. Our environment is divided. We have a central server farm, which is split up for our customers. So, we are sharing one Spectrum instance with multiple customers. Our customers are medium to large enterprises.

    How are customer service and support?

    It changed a lot of times. It depends on the people who are working there. It depends on the person on the other side. For example, if you are routed to India, you could have some problems with the quality.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We had NetView from IBM. We switched over to DX Spectrum because we were just flooded with events, and we had no idea about the root cause of the event. We tested the other solutions at this time, like HPO View, but they never give us the view that we have in Spectrum now in terms of pinpointing where the problem is.

    How was the initial setup?

    It's a bit too complex right now. From the point of DX Spectrum, you have to implement a lot of server components. It should be easier because a lot of automation is possible today in the market.

    If everything is already prepared, you just need one day to deploy it. It doesn't take so much time. The implementation strategy depends on the customer or data center environment and the processes. With preparation, it takes about one month.

    In terms of the staff required, you need just one person for the Spectrum piece, but of course, you need a few people for preparing the network, firewall rules, and things like that.

    In terms of maintenance, the maintenance is that you have to keep it up to date. Other than that, there is not so much to do.

    What was our ROI?

    We see an ROI in the operational cost. We have a lot of automation behind the events coming in, and the operators get a very key understanding of what's happening. So, there is our return on investment. Our operations people are much faster in reacting to and solving problems.

    What's my experience with pricing, setup cost, and licensing?

    Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom.

    What other advice do I have?

    I would absolutely recommend it, but it's not so easy to learn. It's not geared toward self-learning. It's a good idea to have a Spectrum partner.

    I would rate it a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    Senior Solution Director, DevOps at a computer software company with 10,001+ employees
    Real User
    Top 20Leaderboard
    Network monitoring and configuration management tool with good scalability, stability, and a simple setup
    Pros and Cons
    • "Scalable and stable network monitoring tool with a simple setup."
    • "Technical support for this product is not so good. It needs improvement."

    What is our primary use case?

    Our main use case for this tool is monitoring. We also use it for configuration management and reporting.

    What needs improvement?

    One of the requests I've received from customers several times, which should be included in the next release of this tool, is the ability to export some of the topologies of DX Spectrum inside Microsoft Visio.

    For how long have I used the solution?

    I've been working with DX Spectrum for 15 years, and I've worked with it within the last 12 months.

    What do I think about the stability of the solution?

    DX Spectrum is a very good product. It's stable. We have not faced a lot of issues with it, so most of the time, customers are very happy with this tool. They're happy with its stability.

    What do I think about the scalability of the solution?

    DX Spectrum is the most scalable in the market. We're able to manage a lot of devices. We've not seen any real limit as to the scalability of this solution.

    How are customer service and support?

    Technical support for this product is not so good. It's also not as good as it used to be. My rating for technical support is five out of ten.

    How was the initial setup?

    The initial setup for this solution was simple.

    What other advice do I have?

    I have already been working with DX Spectrum a lot. It's one of the tools I'm using the most, e.g. for my customers, as I'm both an implementer and reseller. It's not only me who's working with it, as some of my team members also deal with this solution.

    This tool is now called DX NetOps Spectrum, and the latest release I've used is 21.2. We deploy it for our customers on-premises. We've never implemented it in SaaS.

    DX Spectrum is a very good solution. It's the best network monitoring tool in the market.

    How long the deployment for this solution takes will depend on the size of the customer, on the size of the environment. The minimum for a small customer would be five to ten days. For huge customers, deployment can take up to six months. Sometimes, when you are depending on use cases, we have to implement.

    My advice to people who are planning to implement DX Spectrum is for them to spend some time in designing what they want from the solution, because it's very scalable. You have a lot of options inside the solution, so your take time building strong specifications, then ensure that everything's being implemented smoothly.

    My rating for DX Spectrum is eight out of ten. The reason why I'm not putting a higher mark is because you can no longer sell it as a standalone product.

    I'm also a reseller, and it's impossible now to sell this solution in its form. You need to sell it as part of the NetOps, or suite of net tools inside the Broadcom portfolio, which is something feasible for big customers, but not for customers in small to medium-sized businesses. They would be interested in DX Spectrum, but not in the full suite of the network monitoring tool.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Enterprise Solutions & Services Head at Duroob Technologies
    Real User
    Top 5Leaderboard
    Good for monitoring, covers networks well
    Pros and Cons
    • "Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
    • "It's not a great performance management tool. Its reporting capabilities are not very good at all."

    What is our primary use case?

    I have used Spectrum with four or five customers that are reasonably big. Some of them have an infrastructure that covers more than 30,000 desktops. 

    What is most valuable?

    If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well. 

    What needs improvement?

    It's not a great performance management tool. Its reporting capabilities are not very good at all. 

    For how long have I used the solution?

    I've used DX Spectrum for over 17 years.

    What do I think about the stability of the solution?

    It's a very stable product.

    What do I think about the scalability of the solution?

    The scalability is there and architecture-wise it's simple. The interconnectivity is amazing.

    How are customer service and technical support?

    CA Broadcom support is very bad—one of the worst. They are trying to improve a little, but right now, they don't even respond to a ticket for at least a couple of days. A customer is spending $100,000-200,000 on a product, and it takes them three days just to respond asking for the version number. And after the acquisition of Broadcom, it's only gotten worse. 

    How was the initial setup?

    Setup is easy and pretty straightforward. If you have a simple architecture and everything is already together, it will only take a couple of hours. If you have an architecture that's more complex, then it takes only one day or two altogether.

    What about the implementation team?

    In-house. The job generally requires at least two consultants for the implementation side. If it's a big customer you require at least two consultants to implement. For smaller and medium-sized customers, then one consultant is more than enough to implement this.

    What's my experience with pricing, setup cost, and licensing?

    They are mostly on a perpetual license, but some of them are now moving to a subscription. 

    What other advice do I have?

    If you are looking for better performance management, then you should supplement DX spectrum with another tool like CA Unified Infrastructure Management.

    I would rate it an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    IT Architect at a comms service provider with 10,001+ employees
    Real User
    Top 5Leaderboard
    Multi-customer approach, easy to scale, and reliable
    Pros and Cons
    • "The most valuable feature is the event correlation mechanism."
    • "If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."

    What is our primary use case?

    We use DX Spectrum for monitoring secured networks.

    What is most valuable?

    The most valuable feature is the event correlation mechanism.

    I also like the product's multi-customer approach.

    What needs improvement?

    They need a seamless integration to launch cloud-based management products of Broadcom.

    In the future, more cloud-based solutions will be offered. It is necessary to strengthen the integration with other cloud-based products.

    They also have other products that are Operational Intelligence, which is currently stand-alone and usually requires tighter integration. It should be simplified as well, as it is rather complex to create, and doesn't match the ideal situation. 

    If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market.

    For how long have I used the solution?

    I have been working with DX Spectrum for 15 years.

    What do I think about the stability of the solution?

    Spectrum is quite stable.

    What do I think about the scalability of the solution?

    DX Spectrum is very scalable.

    How are customer service and support?

    Technical support is okay. A few years ago it was better, and I would have given them a ten out of ten, but now I would give them an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have extensive knowledge when it comes to using Spectrum. Some teams around me are using Zabbix.

    How was the initial setup?

    The initial setup is quite complex. It takes a lot of knowledge, but it is well worth the effort.

    What about the implementation team?

    We have our own consultants who are very knowledgeable key users.

    What's my experience with pricing, setup cost, and licensing?

    The price is high enough to expect an ideal solution. It's expensive.

    The price should be lower, it's not cheap, but we are willing to pay for it. For example, If you are asking for a Rolls Royce, you have to pay for a Rolls Royce.

    Which other solutions did I evaluate?

    I have been evaluating the differences between Spectrum and Zabbix, as well as the pricing.

    What other advice do I have?

    For us, within that technology area, it is the standard for solutions that we can select. We haven't seen a better product.

    Overall, I am happy with this solution.

    Based on the current market, I would rate DX Spectrum a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Lead Tower Monitoring at libero
    Real User
    Simple to configure but could have more integration and reporting
    Pros and Cons
    • "It's a good tool. It's simple to do the configuration."
    • "I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."

    What is our primary use case?

    We use this solution for monitoring the network device. We have to configure the alert management and integrate it with Zabbix.

    What is most valuable?

    It's a good tool. It's simple to do the configuration. It has good discovery and integration.

    What needs improvement?

    It would be helpful to have a business layer and the possibility to integrate with information like the location and business structure. It's difficult to analyze and configure. It's not a very smart tool. It's a little old, and there are other tools that are more efficient.

    From my point of view, the problem isn't the single tool itself because Spectrum and Zabbix are vertical tools for specific devices. So, Spectrum is vertical on a network. The problem is to have a correlation with the infrastructure layer, network layer, and business layer. In my experience, the client wants to see the business service.

    The business service works fine, but when there is a problem on the business layer – for example, the web service or CRM process flow – it's difficult to correlate the business issues with infrastructure issues.

    Now there are many APM monitoring tools. We have the artificial intelligence to correlate different alerts, aggregate alerts and give them to the client as a head-to-end picture. The problem with Spectrum is they still require effort to create the report to extract the configuration. This is a big limitation.

    I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting. For example, it can be helpful to integrate with a tool like Grafana or another dashboard to have a layer for the reporting.

    For how long have I used the solution?

    I have used this solution for one year.

    What do I think about the stability of the solution?

    It's stable.

    What do I think about the scalability of the solution?

    It's scalable, but in the future, the client will want to replace this tool with a different solution.

    How was the initial setup?

    We have an internal process. When the network team asks to deliver a new network device, they have accounts and administrator privileges to take charge of all the specs for the new network device. We have to manage and check the tool. We have to configure the new alert and the new integration with Zabbix. The discovery is generally managed directly from the network team.

    What other advice do I have?

    I would rate this solution 7 out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Senior Network Engineer at a healthcare company with 10,001+ employees
    Real User
    Comprehensive alerts, beneficial overall network viability, and scalability not limited
    Pros and Cons
    • "The most valuable features of DX Spectrum are the comprehensive alerts."
    • "DX Spectrum is stable. However, now and then there are some issues, but overall it is good."

    What is our primary use case?

    DX Spectrum is used in our data center.

    The solution notifies you of any type of network equipment, such as switches, or routers, that are down. It lets you know right away on a list of red critical alerts.

    As long as you have your devices configured properly on your networks, such as switches or routers, then you're going to receive the alerts.

    How has it helped my organization?

    DX Spectrum has helped out our organization keep us aware of anything that's down and overall visibility. The previous package of software that we had was not the best, DX Spectrum is an improvement because sometimes we wouldn't get any notifications at all, and now we receive much everything.

    What is most valuable?

    The most valuable features of DX Spectrum are the comprehensive alerts.

    For how long have I used the solution?

    I have been using DX Spectrum for approximately 10 years.

    What do I think about the stability of the solution?

    DX Spectrum is stable. However, now and then there are some issues, but overall it is good.

    What do I think about the scalability of the solution?

    The scalability of DX Spectrum is good. We haven't hit any limitations, it will scale up even if we double our network we wouldn't have an issue.

    We have a couple of people who use the solution for monitoring. We have approximately 60 people using the networks and servers.

    The number of devices we monitor with DX Spectrum will increase, and the number of people using them will increase.

    How are customer service and support?

    I have not contacted technical support. My administration has had interactions with them.

    Which solution did I use previously and why did I switch?

     We previously used HP OpenView, but DX Spectrum is more comprehensive.

    How was the initial setup?

    I did not set up DX Spectrum, but it does seem complex if you dive deep into it.

    What about the implementation team?

    We implementation of DX Spectrum in-house. 

    What other advice do I have?

    DX Spectrum is a solid solution. There's always improve room for improvement with solutions. DX Spectrum does what we need to do so I think we're happy with it.

    I rate DX Spectrum a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user