Catchpoint vs ExtraHop Reveal(x) for IT Operations comparison

Catchpoint and ExtraHop Networks are both solutions in the Network Monitoring Software category. Catchpoint is ranked #62 with an average rating of 8.0, while ExtraHop Networks is ranked #74. Catchpoint holds a 0.5% mindshare in NMS, compared to ExtraHop Networks’s 0.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of ExtraHop Networks users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,967 Views
826 Comparison Views

100% willing to recommend

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

1,504 Views
1,098 Comparison Views

100% willing to recommend

Catchpoint

ExtraHop Reveal(x) for IT O...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and Catchpoint are competitive products in IT operation analytics and performance monitoring. Catchpoint holds an upper hand due to its comprehensive monitoring capabilities, though users appreciate ExtraHop's pricing and support.

Features: ExtraHop Reveal(x) provides real-time network insights, automated threat detection, and in-depth security analytics focusing on threat intelligence. Catchpoint offers synthetic and real user monitoring, extensive performance analytics, and provides a broad range of monitoring tools.

Room for Improvement: ExtraHop could enhance its user interface, expand third-party integrations, and offer more detailed historical data. Catchpoint could benefit from optimizing its pricing model, improving its user interface design, and streamlining its setup process.

Ease of Deployment and Customer Service: ExtraHop offers a streamlined deployment process with strong support, ensuring quick integration. Catchpoint provides a flexible deployment model with proactive customer service, allowing users to customize their setup to meet specific needs.

Pricing and ROI: ExtraHop's attractive setup cost delivers notable ROI through tailored insights, appealing to budget-conscious organizations. Catchpoint, while perceived as pricier, justifies its cost with enhanced functionality and comprehensive monitoring that supports long-term ROI.

To learn more, read our detailed Catchpoint vs. ExtraHop Reveal(x) for IT Operations Report (Updated: December 2025).

Buyer's Guide

Catchpoint vs. ExtraHop Reveal(x) for IT Operations

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

62nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (12th)

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

74th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Catchpoint	0.5%
ExtraHop Reveal(x) for IT Operations	0.6%
Other	98.9%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint's customer service and support are valuable."

"Catchpoint provides a great amount of information."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

More Catchpoint pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"Wire data analytics."

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

Cons

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Catchpoint can be improved by focusing solely on network monitoring."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The old user version was better, it was more user-friendly."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

More Catchpoint cons

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"This solution would be improved if it had the ability to retain data longer."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"Network visibility is something that needs to be improved."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The pricing is fair considering the value provided."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Retailer

12%

Real Estate/Law Firm

Manufacturing Company

Financial Services Firm

21%

Computer Software Company

12%

Educational Organization

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

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What needs improvement with Catchpoint?

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New Relic vs Catchpoint

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Splunk Observability Cloud vs Catchpoint

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Compared 15% of the time

NETSCOUT nGeniusONE vs ExtraHop Reveal(x) for IT Operations

Compared 7% of the time

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Compared 7% of the time

ThousandEyes vs ExtraHop Reveal(x) for IT Operations

Compared 6% of the time

ExtremeAnalytics vs ExtraHop Reveal(x) for IT Operations

Compared 6% of the time

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Product Reports

Buyer's Guide

Catchpoint

January 2026

Download Catchpoint product report

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

January 2026

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Sample Customers

Information Not Available

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Buyer's Guide

Catchpoint vs. ExtraHop Reveal(x) for IT Operations

December 2025

Free Report: Catchpoint vs. ExtraHop Reveal(x) for IT Operations

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