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Catchpoint vs ExtraHop Reveal(x) for IT Operations comparison

Catchpoint and ExtraHop Networks are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while ExtraHop Networks is ranked #73. Catchpoint holds a 0.5% mindshare in NMS, compared to ExtraHop Networks’s 0.6% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of ExtraHop Networks users who would recommend it.
Catchpoint
Read 18 Catchpoint reviews
  • 2,373 Views
  • 1,044 Comparison Views
100% willing to recommend
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,820 Views
  • 1,329 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and Catchpoint are competitive products in IT operation analytics and performance monitoring. Catchpoint holds an upper hand due to its comprehensive monitoring capabilities, though users appreciate ExtraHop's pricing and support.

Features: ExtraHop Reveal(x) provides real-time network insights, automated threat detection, and in-depth security analytics focusing on threat intelligence. Catchpoint offers synthetic and real user monitoring, extensive performance analytics, and provides a broad range of monitoring tools.

Room for Improvement: ExtraHop could enhance its user interface, expand third-party integrations, and offer more detailed historical data. Catchpoint could benefit from optimizing its pricing model, improving its user interface design, and streamlining its setup process.

Ease of Deployment and Customer Service: ExtraHop offers a streamlined deployment process with strong support, ensuring quick integration. Catchpoint provides a flexible deployment model with proactive customer service, allowing users to customize their setup to meet specific needs.

Pricing and ROI: ExtraHop's attractive setup cost delivers notable ROI through tailored insights, appealing to budget-conscious organizations. Catchpoint, while perceived as pricier, justifies its cost with enhanced functionality and comprehensive monitoring that supports long-term ROI.

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To learn more, read our detailed Catchpoint vs. ExtraHop Reveal(x) for IT Operations Report (Updated: March 2026).
Buyer's Guide
Catchpoint vs. ExtraHop Reveal(x) for IT Operations
March 2026
Download the complete report
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
57th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
73rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Catchpoint0.5%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Henry Mike - PeerSpot reviewer
Henry Mike
Senior Network Engineer at AT&T
Monitoring has delivered proactive issue detection and improves user experience across our apps
The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.
Read full review
Out West - PeerSpot reviewer
Out West
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint is a great tool in synthetic monitoring, addressing a critical piece of monitoring by providing detailed information on failures and exceptions so teams can focus on resolution instead of making sense of tons of alerts and then addressing the core issue."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint has positively impacted my organization because it has been a great tool due to reduced downtime and faster incident resolution, improved user experience and retention, and cost saving through performance optimization."
"The solution offers three different ways of slicing data to look for abnormalities."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."
"Catchpoint has impacted my organization positively by providing a positive return on investment on proactive monitoring capabilities, adaptability, and being seen as a long-term solution regardless of changes made to the monitored environment."
"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."
More Catchpoint pros
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"We have been able to improve the mean time to resolution by several hours in some cases."
"ExtraHop is far ahead of anything comparable in the industry."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
More ExtraHop Reveal(x) for IT Operations pros
 

Cons

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
More Catchpoint cons
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"Additional out-of-the-box solutions and use cases would be nice."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The solution could get more aggressive in the discounting of the overall cost."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
More ExtraHop Reveal(x) for IT Operations cons
 

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing varies based on services and licensing models."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
10%
Retailer
10%
Comms Service Provider
7%
Financial Services Firm
19%
Computer Software Company
11%
Educational Organization
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
See all answers
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
See all answers
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Product Reports

Buyer's Guide
Catchpoint
March 2026
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
ExtraHop Reveal(x) for IT Operations
March 2026
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks
 

Sample Customers

Information Not Available
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Buyer's Guide
Catchpoint vs. ExtraHop Reveal(x) for IT Operations
March 2026
Free Report: Catchpoint vs. ExtraHop Reveal(x) for IT Operations
Find out what your peers are saying about Catchpoint vs. ExtraHop Reveal(x) for IT Operations and other solutions. Updated: March 2026.
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