

ExtraHop Reveal(x) for IT Operations and OpenText AI Operations Management are products in the IT operations management category. ExtraHop excels in real-time analytics, whereas OpenText is notable for its predictive capabilities.
Features: ExtraHop offers real-time network detection, immediate threat alerting, and highly customizable dashboards. OpenText provides predictive analytics, comprehensive data integration, and anomaly detection features that foresee potential IT disruptions.
Room for Improvement: ExtraHop could enhance its predictive analytics capabilities, user interface modernization, and integration with more third-party tools. OpenText may benefit from simplifying its deployment process, refreshing its UI for better user experience, and enhancing automation capabilities.
Ease of Deployment and Customer Service: ExtraHop offers an easy deployment process with excellent support, ensuring a smooth onboarding. OpenText, while having a more complex deployment, relies on a strong support network to address challenges effectively.
Pricing and ROI: ExtraHop's setup costs are higher, but it provides strong short-term ROI due to real-time efficiencies. OpenText has a more cost-effective initiation, offering potentially higher long-term ROI with its focus on predictive analytics and future-centric strategies.
| Product | Market Share (%) |
|---|---|
| OpenText AI Operations Management | 4.0% |
| ExtraHop Reveal(x) for IT Operations | 3.1% |
| Other | 92.9% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
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