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ExtraHop Reveal(x) for IT Operations vs PRTG Enterprise Monitor comparison

ExtraHop Networks and Paessler GmbH are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #72, while Paessler GmbH is ranked #36 with an average rating of 7.3. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 87% of Paessler GmbH users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,053 Views
  • 586 Comparison Views
100% willing to recommend
PRTG Enterprise Monitor
Read 9 PRTG Enterprise Monitor reviews
  • 411 Views
  • 305 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and PRTG Enterprise Monitor are competing in the network monitoring solutions category. ExtraHop Reveal(x) appears to have an advantage for advanced threat detection and real-time analytics, while PRTG Enterprise Monitor is favored for its comprehensive sensor-based monitoring and flexible dashboards.

Features:ExtraHop Reveal(x) includes advanced threat detection, real-time analytics, and machine learning, providing deep insights into network traffic. PRTG Enterprise Monitor features extensive sensor-based monitoring, custom alerts, and intuitive configuration options, compatible with a variety of devices.

Room for Improvement:ExtraHop Reveal(x) could improve by enhancing its compatibility with other systems, reducing its learning curve, and offering more flexible pricing models. PRTG Enterprise Monitor can benefit from more advanced threat detection capabilities, improved real-time analytics, and greater machine learning integration.

Ease of Deployment and Customer Service:ExtraHop Reveal(x) offers a streamlined setup with thorough guidance and robust customer support. PRTG Enterprise Monitor provides an intuitive deployment model with built-in configuration tools and extensive documentation, supported by responsive customer service.

Pricing and ROI:ExtraHop Reveal(x) involves a significant initial investment with potential ROI through enhanced security insights. PRTG Enterprise Monitor's sensor-based pricing model is economic and adaptable for various network sizes, offering a favorable ROI for organizations seeking comprehensive coverage at a lower cost.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. PRTG Enterprise Monitor Report (Updated: April 2025).
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. PRTG Enterprise Monitor
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
72nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (12th), IT Operations Analytics (15th), Network Packet Capture (7th)
PRTG Enterprise Monitor
Ranking in Network Monitoring Software
36th
Average Rating
7.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
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Moshiur-Rahman Khan - PeerSpot reviewer
Offers perfect real-time bandwidth monitoring and SNMP functionality
The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."
"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."
"It can identify downtimes and disruptions."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"The product's most valuable feature is network analysis."
"The product is easy to understand."
"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."
"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."
More PRTG Enterprise Monitor pros
 

Cons

"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"There could be more security features included in PRTG Enterprise Monitor."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"The licensing policy needs to change."
"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"The support must be improved."
More PRTG Enterprise Monitor cons
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"PRTG Enterprise Monitor's pricing is reasonable."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"The solution is affordable."
"PRTG Enterprise Monitor is an expensive product."
"I rate the product's pricing an eight to seven out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
4%
University
13%
Computer Software Company
13%
Educational Organization
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about PRTG Enterprise Monitor?
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...
See all answers
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.
See all answers
What needs improvement with PRTG Enterprise Monitor?
The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.
See all answers
 

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Compared 100% of the time
More PRTG Enterprise Monitor Competitors
 

Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
May 2025
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
Network Monitoring Software
April 2025
PRTG Enterprise Monitor reportDownload PRTG Enterprise Monitor product report
 

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?
  • Network Analysis: Offers in-depth insights into network performance.
  • Custom Dashboards: Provides a library for tailored dashboard creation.
  • Alerting System: Effective user notifications prevent escalation of issues.
  • Agentless Monitoring: Enhances response times without installing agents.
  • SNMP Monitoring: Useful for monitoring multiple platforms.
What benefits and ROI should users consider?
  • Easy Installation: Simplifies the setup process for companies.
  • Proactive Anomaly Detection: Identifies and resolves issues swiftly.
  • Comprehensive Coverage: Ensures efficient fault detection and management.
  • User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Information Not Available
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. PRTG Enterprise Monitor
April 2025
Free Report: ExtraHop Reveal(x) for IT Operations vs. PRTG Enterprise Monitor
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