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ExtraHop Reveal(x) for IT Operations vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
70th
Ranking in IT Operations Analytics
15th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), Network Packet Capture (7th)
ScienceLogic
Ranking in Network Monitoring Software
27th
Ranking in IT Operations Analytics
7th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (19th), AIOps (7th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of ScienceLogic is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The tool is quite easy to deploy, and it offers very good support."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The solution provides good infra-monitoring features."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"It is simple."
"Power packs."
"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."
 

Cons

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"They should add CLI command modes​ and scripts for high performance."
"They should improve their support process and add chat."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"ScienceLogic could improve the implementation, it could be made easier."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The pricing model for ScienceLogic could improve."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
3%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. ScienceLogic and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.