NETSCOUT InfiniStreamNG Reviews

NETSCOUT InfiniStreamNG has significantly reduced troubleshooting times from days to minutes, enhancing application and network uptime. Organizations witness a high return on investment as proactive monitoring identifies issues before users notice. By providing a comprehensive view of network activity, it eliminates unnecessary time spent blaming network issues, allowing faster resolution. The tool's effectiveness in packet capture has streamlined processes, saved considerable hours, reduced fines, and expanded the customer base through better marketing efforts.

NETSCOUT InfiniStreamNG is used primarily for application performance monitoring, packet collection, and network troubleshooting. Organizations utilize it for proactive and reactive monitoring across remote sites, LTE roaming solutions, and customer's connectivity. They perform packet analysis, data analysis, and KPI assessment using nGeniusONE. It assists in network traffic monitoring and addressing application performance issues for business analytics and subscriber monitoring. Banking institutions analyze data traffic with InfiniStreamNG, while governments rely on it for network application monitoring.

NETSCOUT InfiniStreamNG technical support is consistently praised for being knowledgeable, responsive, and effective. Users appreciate the involvement of sales engineers and the availability of onsite support. The team is commended for their quick response and ability to handle issues efficiently. Communication with support is easy, with users expressing satisfaction with the assistance during both problem resolution and the implementation process. The robust support system includes highly educated engineers who ensure problem resolution in a timely manner.

Users find NETSCOUT InfiniStreamNG's initial setup straightforward, with assistance from engineers and sales engineers as needed. The setup process involves some nuances but remains intuitive. Even with complex environments requiring detailed planning and scheduling, the deployment process is not complex. Equipment and applications are easy to implement, with the hardware installation taking roughly two weeks. Building guides and support simplify the process for users.

NETSCOUT InfiniStreamNG is considered scalable by users, though some highlight cost and upgrade challenges. Many have successfully scaled across various site sizes and transitioned from older models to newer ones. Multi-Mode TAP aids in scalability, while others express interest in scaling with virtual instrumentation. There's some feedback on difficulty handling high data volumes, requiring additional purchases. Despite certain limitations, users find it architecturally capable of accommodating their needs.

Users find NETSCOUT InfiniStreamNG rock solid and very stable, rarely experiencing faults. Some note improvements with upgrades and no crashes or freezes. Hardware issues are minimal, though some have faced local fiber issues. Access issues occur occasionally. Stability depends on proper usage and maintenance. Even with older equipment, problems have been fixed promptly. The environment requires consistent patch management to maintain usefulness. Long-term users appreciate its reliability and continued visibility across networks.