ExtraHop Reveal(x) for IT Operations vs Kentik comparison

ExtraHop Reveal(x) for IT O...

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Kentik are competing products in the network traffic analysis and monitoring space. Kentik holds a competitive edge regarding features due to its comprehensive suite, while ExtraHop stands out in customer support and pricing.

Features: ExtraHop Reveal(x) provides advanced threat detection, real-time analytics, and automated intelligence. Kentik offers robust traffic analysis, predictive network analytics, and extensive integrations, highlighting its strengths in data visibility and integration options.

Room for Improvement: ExtraHop could enhance its integration capabilities, broaden data visibility, and expand on predictive analytics. Kentik may improve its user interface for simplicity, reduce the learning curve for new users, and optimize its initial setup process to streamline deployment.

Ease of Deployment and Customer Service: ExtraHop is known for straightforward deployment and responsive customer service. Kentik also offers easy deployment with a focus on data-driven insights and excellent support, yet the learning curve might be slightly steeper due to the comprehensive capabilities.

Pricing and ROI: ExtraHop Reveal(x) is viewed as cost-effective with competitive pricing and well-aligned ROI. Kentik involves a higher initial setup cost but promises long-term returns through detailed analytics, with its advanced features potentially justifying the investment for larger enterprises.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Kentik Report (Updated: March 2026).

ExtraHop Reveal(x) for IT Operations vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

73rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)

Kentik

Ranking in Network Monitoring Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.8%
ExtraHop Reveal(x) for IT Operations	0.6%
Other	97.6%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"

"We have been able to improve the mean time to resolution by several hours in some cases."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."

"This is a must-try product."

"Wire data analytics."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

More ExtraHop Reveal(x) for IT Operations pros

"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."

"Kentik is worth the money to have as a tool."

"In terms of overall vendor partnership, I'd give Kentik a nine out of 10; they're right up there as one of my best partners to work with, amongst all the contracts that I own, and they're very customer-centric, always available, with nothing too small or too big that I can't ask them to help with, and they seem to be willing and able to jump in no matter what."

"Kentik answers the flow question: what are my flows, where are they are going, and what can I do to better optimize my connectivity."

"The most important feature is cybersecurity."

"We haven't seen anything else that comes even close to Kentik's real-time visibility across our network infrastructure, and we've demo'ed everything under the sun."

"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."

More Kentik pros

Cons

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"This solution would be improved if it had the ability to retain data longer."

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"The solution could get more aggressive in the discounting of the overall cost."

More ExtraHop Reveal(x) for IT Operations cons

"I would like to see them explore the area of cost analysis."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use."

"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."

"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"Version 4 of the platform is good and going in the right direction."

More Kentik cons

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is fair considering the value provided."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"The tool is cheaply priced."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

10%

Construction Company

Educational Organization

Financial Services Firm

11%

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

See all answers

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

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Product Reports

ExtraHop Reveal(x) for IT Operations

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ExtraHop Reveal(x) for IT Operations report

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Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

ExtraHop Reveal(x) for IT Operations vs. Kentik