Buyer's Guide
Application Performance Management (APM)
November 2022
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VP, Application support at a financial services firm with 10,001+ employees
Real User
Good service catalog and dashboard but the application performance monitoring module needs more functionality
Pros and Cons
  • "The service catalog helped improve our organization by giving a good view of the flow for our microservices applications."
  • "The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."

What is our primary use case?

We primarily use the solution for the service catalog.

We use this type of offering for our Microservices applications, and it gives a good view of flow. It is a must when we have different developers working on different services.

Having the trace and log features are useful for locating the microservice for the on-call person.

We would like to see some more useful applications for health monitoring where we can customize the cases based on data from the database.

It needs to have the facility to monitor data inside tables and the status of the UI.

How has it helped my organization?

The service catalog helped improve our organization by giving a good view of the flow for our microservices applications. It's important when we have different developers working on different services and having the trace and log features help the on-call person locate the microservice.

The application performance monitoring has also been useful. This module had a few functionalities that we needed for the application health check. This needs to have some more features to consolidate the view in one tree. We may need more of a one-stop shop on top of the dashboard, and that is missing in Datadog. We'd like to be able to scrap our existing monitoring tool.

What is most valuable?

The service catalog is very useful. We use this type of offering for our Microservices applications, and it gives a good view of flow. It is a must when we have different developers working on different services. Having the trace and log features have been useful in order to locate the microservice for the on-call person.

The dashboard is great. It is helpful to get a view of specific things that we need to monitor for our application. It has been a good way to watch specific things and add them together.

The application performance monitoring is an excellent aspect. This module had a few functionalities that we needed for the application health check. This needs to have some more features to consolidate the view into one tree, however.

What needs improvement?

The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application. However, it was a good way to watch specific things and add them together.

The application performance monitoring module had very few functionalities that we needed for the application health check. This needs to have some more features to consolidate the view into one tree.

For how long have I used the solution?

I've used the solution for one month. 

Which solution did I use previously and why did I switch?

We previously used ITRS Geneos.

What other advice do I have?

We are using the latest version of the solution. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Provider
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Buyer's Guide
Application Performance Management (APM)
November 2022
Get our free report covering Splunk, Dynatrace, AppDynamics, and other competitors of ITRS Geneos. Updated: November 2022.
653,584 professionals have used our research since 2012.