IBM Tivoli Composite Application Manager vs ITRS Geneos comparison

IBM and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #61, while ITRS is ranked #35 with an average rating of 6.5. IBM holds a 0.2% mindshare in APM, compared to ITRS’s 1.3% mindshare. Additionally, 50% of IBM users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

538 Views
276 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,333 Views
1,596 Comparison Views

96% willing to recommend

IBM Tivoli Composite Applic...

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

IBM Tivoli Composite Application Manager and ITRS Geneos are both capable application monitoring solutions. User reviews indicate that ITRS Geneos holds an advantage in features and user satisfaction, whereas IBM Tivoli Composite Application Manager excels in support.

What features are offered by IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager offers comprehensive monitoring capabilities, integration features, and strong support. ITRS Geneos features robust real-time monitoring, flexibility, and superior feature richness and adaptability.

What areas of improvement can be found in IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager requires enhancements in scalability, more intuitive configuration processes, and better deployment efficiency. ITRS Geneos needs improved documentation, streamlined updates, and simpler configurations.

How is the ease of deployment and customer service of IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager has a lengthy deployment process but offers robust support. ITRS Geneos boasts smoother deployments and efficient customer service but sometimes requires intervention due to complexities.

What setup costs and ROI can be seen with IBM Tivoli Composite Application Manager in comparison to ITRS Geneos?

IBM Tivoli Composite Application Manager users find the pricing justified due to extensive support and strong ROI. ITRS Geneos users consider the pricing high but warranted because of unmatched features and efficient ROI.

To learn more, read our detailed IBM Tivoli Composite Application Manager vs. ITRS Geneos Report (Updated: June 2025).

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

61st

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

35th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (67th), IT Infrastructure Monitoring (46th)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.2%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very stable. We never had any issues with stability."

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

More ITRS Geneos pros

Cons

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"The user interface was not good."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Mobile phone integration is probably not as rich as it could be."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

More ITRS Geneos cons

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing seems reasonable. We're happy enough with it."

"Pricing and licensing is based on the requirements."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

37%

Government

Healthcare Company

Computer Software Company

Financial Services Firm

75%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Also Known As

Tivoli Composite Application Manager

Geneos

Overview

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

IBM

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Michelin Tire Corp

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IBM Tivoli Composite Application Manager vs. ITRS Geneos

June 2025

Free Report: IBM Tivoli Composite Application Manager vs. ITRS Geneos

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