CA Unified Communications Monitor Reviews

What is our primary use case?

We use the solution to meet the needs of the customer. 

What needs improvement?

All the features and functions of the solution can be improved, specifically the user experience. The user interface should have the flexibility to provide clients with a proper view of product insights and the monitoring tool involved. 

For how long have I used the solution?

I have been using CA Unified Communications Monitor for two years. 

What do I think about the stability of the solution?

I am not in a position to comment on the stability. This is a question for the end-user. 

How are customer service and support?

I am not in a position to comment on technical support. 

How was the initial setup?

There is a basic installation process involved.  Deployment takes two weeks. 

What's my experience with pricing, setup cost, and licensing?

I am not in a position to comment on the pricing. 

What other advice do I have?

I do not choose the solution. The client does. I am an implementer. We are systems integrators.It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation.I rate CA Unified Communications Monitor as a five out of ten. 

Which deployment model are you using for this solution?

Private Cloud