We performed a comparison between SolarWinds Server and Application Monitor and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SolarWinds Server and Application Monitor offers comprehensive monitoring capabilities, easy infrastructure dependency mapping, and is easy to use. While ITRS Geneos is highly customizable and provides real-time data monitoring, it lacks features such as code-level monitoring, cloud-based monitoring, and a mobile app. The initial setup for ITRS Geneos can be complex and require direct onsite support for several weeks, while SolarWinds Server and Application Monitor has an easy initial setup. Overall, SolarWinds Server and Application Monitor is a valuable tool for improving server and application performance and provides a positive ROI for users, making it the preferred solution.
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The great advantage of this tool is real-time monitoring."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
"The more valuable feature of this solution is the Exchange feature."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"The main feature that needs work is the Dashboard designer."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Data visualization – real time and historical – is a weakness."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"One area that could benefit from improvement is its performance"
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"The product needs to reduce its price."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. ITRS Geneos is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our ITRS Geneos vs. SolarWinds Server and Application Monitor report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
