ITRS Geneos vs Prometheus Group comparison

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ITRS Geneos

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Executive SummaryUpdated on Sep 14, 2025

ITRS Geneos and Prometheus compete in the application and infrastructure monitoring category. Prometheus has the upper hand in adaptability and cost-effectiveness due to its open-source nature.

Features: ITRS Geneos offers real-time monitoring, customizable dashboards, and lightweight architecture suitable for high-performance environments. Prometheus provides flexible integration with Grafana, efficient metrics scraping, and community support.

Room for Improvement: ITRS Geneos could improve historical reporting, cloud monitoring, and setup simplification. Prometheus needs a better user interface, simplified navigation, and enhanced visualization features.

Ease of Deployment and Customer Service: ITRS Geneos is often deployed on-premises with praised technical support, while Prometheus offers flexible deployment across different environments and is supported by a robust community.

Pricing and ROI: ITRS Geneos is expensive, justified by its features and support, while Prometheus, as an open-source solution, provides a cost-effective alternative with no licensing fees, providing favorable ROI.

To learn more, read our detailed ITRS Geneos vs. Prometheus Group Report (Updated: September 2025).

ITRS Geneos vs. Prometheus Group

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (68th), IT Infrastructure Monitoring (47th)

Prometheus Group

Ranking in Application Performance Monitoring (APM) and Observability

10th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. The mindshare of Prometheus Group is 2.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Prometheus Group	2.5%
ITRS Geneos	1.2%
Other	96.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The great advantage of this tool is real-time monitoring."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

More ITRS Geneos pros

"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

"The most valuable feature is that we can receive information in different formats."

"The solution offers an easy way to install and scratch values."

"Stability-wise, I rate the solution a ten out of ten."

"The solution is useful to collect huge metrics."

"The product's initial setup phase is very easy."

"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."

"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."

More Prometheus Group pros

Cons

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"The ITA, the post-incident analytics, could be improved."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Data visualization – real time and historical – is a weakness."

More ITRS Geneos cons

"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."

"The DSL could be improved."

"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."

"The scalability must be improved."

"There is a tool called Prometheus Exporter that doesn't work well."

"The alert functionality is kind of lackluster."

"The product must improve its documentation."

"The setup process could be more straightforward."

More Prometheus Group cons

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

More ITRS Geneos pricing and cost advice

"The solution is not expensive."

"We have the open-source version, so we don't pay for it."

"The product is expensive compared to Datadog."

"We use the solution's open-source version."

"Prometheus is an open-source tool."

"It is an open-source tool."

"Prometheus is an open-source solution."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

More Prometheus Group pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Financial Services Firm

23%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	12

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

Splunk AppDynamics vs ITRS Geneos

Comparisons

Dynatrace vs ITRS Geneos

Compared 22% of the time

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

New Relic vs ITRS Geneos

Compared 5% of the time

More ITRS Geneos Competitors

Zabbix vs Prometheus Group

Compared 12% of the time

Azure Monitor vs Prometheus Group

Compared 8% of the time

Apache SkyWalking vs Prometheus Group

Compared 8% of the time

Sentry vs Prometheus Group

Compared 7% of the time

Honeycomb Enterprise vs Prometheus Group

Compared 3% of the time

More Prometheus Group Competitors

Product Reports

Download ITRS Geneos product report

ITRS Geneos

September 2025

Download Prometheus Group product report

August 2025

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Prometheus Group specializes in robust monitoring and observability, offering comprehensive data collection, analysis, and visualization across cloud and on-premise environments. Its integration with tools like Python, Java, and Kubernetes enables users to track metrics efficiently.

Prometheus Group provides an open-source, customizable platform focused on flexibility and reliability. Its integration with Grafana enhances data visualization while supporting complex infrastructures for improved productivity. Users rely on its scalable architecture for effective monitoring and observability, aiding performance analytics and alerting. Despite its strengths, challenges with its query language and interface usability persist, along with a need for simpler setup. Enhancing documentation and reporting capabilities remains essential for broader adoption, especially among less technical users.

What are the standout features of Prometheus Group?

Integration with Python, Java, and Kubernetes: Provides seamless metric collection and analysis.
Log Comparison Dashboard: Enables efficient comparison for better insights.
Flexible Exporters: Gathers diverse data for comprehensive monitoring.
Lightweight Configuration: Ensures easy deployment and management.
Grafana Integration: Facilitates advanced data visualization.

What benefits or ROI should users expect?

Scalability: Adapts to rapidly changing environments and infrastructure demands.
Community Support: Benefits from continuous open-source community improvements.
Enhanced Productivity: Improves system performance analytics and alerting efficiency.
Comprehensive Monitoring: Provides detailed insights into server health and resource usage.

Prometheus Group is widely implemented across industries like cloud services and IT infrastructure. Organizations monitor infrastructure, applications, and databases, utilizing its capabilities for system scalability and health checks within Azure and Amazon ecosystems. Its integration with Kubernetes supports performance monitoring and ensures reliable data analytics, fostering comprehensive metric tracking.

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Information Not Available