ITRS Geneos vs PRTG Network Monitor comparison

ITRS and Paessler GmbH are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while Paessler GmbH is ranked #5 with an average rating of 7.7. ITRS holds a 0.5% mindshare in NMS, compared to Paessler GmbH’s 4.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

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654 Comparison Views

96% willing to recommend

PRTG Network Monitor

Read 102 PRTG Network Monitor reviews

6,904 Views
4,836 Comparison Views

91% willing to recommend

ITRS Geneos

PRTG Network Monitor

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and ITRS Geneos are advanced tools in the network and real-time monitoring domain. While both products offer robust features, PRTG tends to be more accessible with ease of use and cost-effectiveness, whereas ITRS Geneos excels in customization and integration for specific industries like finance.

Features: PRTG Network Monitor supports scalable network monitoring with a user-friendly interface and rapid deployment, offering extensive pre-configured sensors and proactive alerting. It intuitively integrates with diverse infrastructures and includes features like mobile monitoring. ITRS Geneos provides highly customizable real-time monitoring ideal for financial markets, boasting extensive plugins and tailored dashboarding for complex trading environments. Its flexibility in integration with different systems is a notable strength.

Room for Improvement: PRTG could enhance its custom sensor capabilities, improve its mobile and desktop applications, and expand cloud-native features. The dashboard usability and technical support for complex integrations are also areas for growth. ITRS Geneos could improve with a more user-friendly dashboard design, better historical reporting, and stronger cloud monitoring capabilities. Enhancements in middleware integration, visualization, and mobile integration would also help it remain competitive in modern cloud solutions.

Ease of Deployment and Customer Service: PRTG Network Monitor is praised for its straightforward setup and extensive online resources for deployment, although it needs stronger remote support. ITRS Geneos requires a steeper learning curve and more specialized knowledge, with a need for better documentation for installation and configuration. Both provide solid customer support, but PRTG faces criticism for slower response times.

Pricing and ROI: PRTG offers flexible licensing, making it a cost-effective solution for small to medium businesses with a strong ROI, especially for scalable monitoring needs. In contrast, ITRS Geneos, though more costly, justifies its premium pricing with advanced functionalities and customization, particularly for finance-oriented enterprises. However, its higher pricing may be challenging for smaller deployments without significant investment.

To learn more, read our detailed ITRS Geneos vs. PRTG Network Monitor Report (Updated: May 2025).

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

102

Ranking in other categories

Cloud Monitoring Software (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Tons of default modules which are available out of the box"

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"I always appreciate Geneos's stability and ease of use."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

More ITRS Geneos pros

"PRTG has improved our visibility and response time to issues related to remote sites."

"The solution has excellent redundant features."

"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."

"Good compilation of the system's information."

"Stable and scalable network monitoring tool. Installation is simple and straightforward."

"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."

"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."

"Stability-wise, I rate the solution a ten out of ten."

More PRTG Network Monitor pros

Cons

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"I would like better access to the data that is being collected."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

More ITRS Geneos cons

"Needs ability to monitor standard notification time (notify after X time)."

"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."

"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."

"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."

"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."

"PRTG Network Monitor needs to enhance network performance monitoring. Moving towards observability, similar to what Datadog offers, could be beneficial."

"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."

"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."

More PRTG Network Monitor cons

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing and licensing is based on the requirements."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos pricing and cost advice

"We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."

"The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic."

"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."

"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."

"The pricing is reasonable for the features provided."

"We bought a license for 4000 sensors."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

75%

Computer Software Company

University

Construction Company

Educational Organization

43%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing is in the middle. It's not too high, nor too low, but it's reasonable.

See all answers

Comparisons

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Compared 23% of the time

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Compared 16% of the time

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Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Zabbix vs PRTG Network Monitor

Compared 7% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 6% of the time

LibreNMS vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Buyer's Guide

PRTG Network Monitor

May 2025

Download PRTG Network Monitor product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

May 2025

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