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ITRS Geneos vs PRTG Network Monitor comparison

ITRS and Paessler GmbH are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while Paessler GmbH is ranked #5 with an average rating of 7.9. ITRS holds a 0.5% mindshare in NMS, compared to Paessler GmbH’s 4.1% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 3,901 Views
  • 1,053 Comparison Views
96% willing to recommend
PRTG Network Monitor
Read 111 PRTG Network Monitor reviews
  • 7,889 Views
  • 5,365 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

PRTG Network Monitor and ITRS Geneos both focus on network monitoring but cater to different business sizes and complexities. PRTG, known for affordability, is often favored by smaller businesses, while ITRS Geneos is more suitable for large-scale, complex environments due to its advanced features, despite higher costs.

Features: PRTG Network Monitor is easy to set up and cost-effective, with intuitive design and comprehensive monitoring, including tracking bandwidth and network devices. ITRS Geneos provides extensive real-time monitoring and custom script capabilities, ideal for complex settings like financial platforms.

Room for Improvement: PRTG users desire enhanced dashboards, more customizable reports, and improved cloud-native features, as well as a better licensing model. ITRS Geneos could improve with enhanced documentation, historical reporting, flexible dashboard designs, and better mobile integration.

Ease of Deployment and Customer Service: PRTG Network Monitor offers straightforward deployment in both cloud and on-premises environments, although some users find the support response time insufficient. ITRS Geneos is praised for its responsive customer service but could benefit from easier deployment and enhanced user community engagement.

Pricing and ROI: PRTG is recognized for its affordability, especially advantageous for smaller environments, and offers a free version with limited sensors. It provides return on investment through time saved and problem prevention. ITRS Geneos, while expensive, justifies its cost with advanced features and configuration options, providing significant value in preventing critical issues, yet may not be cost-effective for smaller applications.

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To learn more, read our detailed ITRS Geneos vs. PRTG Network Monitor Report (Updated: September 2025).
Buyer's Guide
ITRS Geneos vs. PRTG Network Monitor
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
67th
Ranking in IT Infrastructure Monitoring
46th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
Cloud Monitoring Software (10th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.1%
ITRS Geneos0.5%
Other95.4%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Read full review
madhan kumar hs - PeerSpot reviewer
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The clean and colorful UI and easy to use options like snooze and active times."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Custom script toolkits"
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
More ITRS Geneos pros
"PRTG Network Monitor is user-friendly and offers flexible alerting systems."
"The solution provides us response times to issues."
"Technical support has been very helpful so far."
"It is nice to have one place where all the information is right there in front of us."
"PRTG Network Monitor has positively impacted my organization as the hourly basis has been reduced, making a significant impact."
"The solution is easy to manage and the reports are very accurate."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"The feature whereby it shows when my hard drives are moving towards thresholds that would be considered outages, before they reach that point - that is valuable."
More PRTG Network Monitor pros
 

Cons

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Data visualization – real time and historical – is a weakness."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
More ITRS Geneos cons
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"PRTG Network Monitor can improve by adding prevention and detection features."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"This solution is a good product so far, but I haven't been using it long enough to know how it could be improved."
"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
More PRTG Network Monitor cons
 

Pricing and Cost Advice

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"I can say it's not that cheap because the licensing is a little bit costly"
"The pricing seems reasonable. We're happy enough with it."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"You will get the best price if you get a single global deal."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
More ITRS Geneos pricing and cost advice
"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."
"The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality."
"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."
"The scalability is there, but smaller companies might need CAM software to be able afford the product."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."
More PRTG Network Monitor pricing and cost advice
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
73%
Computer Software Company
6%
University
4%
Construction Company
3%
Computer Software Company
12%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise18
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
See all answers
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
See all answers
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
See all answers
What is your experience regarding pricing and costs for PRTG Network Monitor?
My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.
See all answers
 

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Compared 6% of the time
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Product Reports

Buyer's Guide
ITRS Geneos
October 2025
ITRS Geneos reportDownload ITRS Geneos product report
Buyer's Guide
PRTG Network Monitor
October 2025
PRTG Network Monitor reportDownload PRTG Network Monitor product report
 

Also Known As

Geneos
No data available
 

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH
 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Buyer's Guide
ITRS Geneos vs. PRTG Network Monitor
September 2025
Free Report: ITRS Geneos vs. PRTG Network Monitor
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