ITRS Geneos vs PRTG Network Monitor comparison

ITRS and Paessler GmbH are both solutions in the Network Monitoring Software category. ITRS is ranked #68 with an average rating of 5.0, while Paessler GmbH is ranked #5 with an average rating of 7.8. ITRS holds a 0.6% mindshare in NMS, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,081 Views
1,102 Comparison Views

96% willing to recommend

PRTG Network Monitor

Read 103 PRTG Network Monitor reviews

8,116 Views
5,519 Comparison Views

91% willing to recommend

ITRS Geneos

PRTG Network Monitor

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 15, 2025

PRTG Network Monitor and ITRS Geneos are competitors in the network monitoring solutions market. Based on their cost-effectiveness and robust feature set, PRTG Network Monitor appears more advantageous for small to mid-sized businesses focused on budget-friendly monitoring. In contrast, ITRS Geneos is suited for larger enterprises requiring advanced capabilities and is often considered more expensive.

Features:PRTG Network Monitor is praised for its rapid deployment, scale flexibility, and intuitive interface. It offers extensive sensor options for detailed network monitoring and provides a customizable dashboard. ITRS Geneos is valued for its real-time monitoring capabilities, customizable plug-ins, and ability to integrate custom scripts for tailored monitoring solutions. It offers a flexible, comprehensive insight into complex environments.

Room for Improvement:PRTG could improve in accommodating larger environments more cost-effectively and reducing complexities in scaling. It may need to enhance its subscription models to be more economically viable for larger use cases. Geneos, while powerful, can benefit from simplifying its deployment and configuration process, offering better cost management for high-demand scenarios, and optimizing its real-time data delivery to be less resource-intensive.

Ease of Deployment and Customer Service:PRTG Network Monitor provides a user-friendly installation and quick setup, with good customer support for troubleshooting and guidance. It is known for its straightforward licensing and vendor responsiveness. Geneos offers a highly customizable setup process, which might require more expert handling. Its customer service is robust, often aiding in complex configurations.

Pricing and ROI:PRTG Network Monitor is seen as a cost-effective solution, appreciated for its straightforward, transparent pricing structure and significant ROI due to reduced downtime and proactive monitoring. However, costs may escalate as usage scales. ITRS Geneos tends to be more expensive but offers flexible pricing tailored to customer needs, delivering substantial value in regulatory-compliant industries. Despite higher initial costs, its incident management capabilities are highly regarded in high-stakes environments.

To learn more, read our detailed ITRS Geneos vs. PRTG Network Monitor Report (Updated: August 2025).

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

August 2025

Download the complete report

Helped 866,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

68th

Ranking in IT Infrastructure Monitoring

47th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd)

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

103

Ranking in other categories

Cloud Monitoring Software (11th)

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	4.2%
ITRS Geneos	0.6%
Other	95.2%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The clean and colorful UI and easy to use options like snooze and active times."

"I always appreciate Geneos's stability and ease of use."

"The great advantage of this tool is real-time monitoring."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

More ITRS Geneos pros

"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."

"The most valuable aspect is the diverse range of features it offers."

"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."

"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."

"Speed of deployment is one of the most valuable features."

"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."

"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."

"It is great for service level agreements and can comply fully with internet monitoring or any interface."

More PRTG Network Monitor pros

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"It needs to be easier to configure, especially with the JMX plugins."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

More ITRS Geneos cons

"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."

"In a very few cases, customers want more detailed reports, which we cannot meet."

"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."

"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."

"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."

"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."

"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."

"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."

More PRTG Network Monitor cons

Pricing and Cost Advice

"The pricing seems reasonable. We're happy enough with it."

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"We have an unlimited license for this solution."

"On a yearly basis, I believe it's between £1,200 and £1,500."

"We've got the unlimited package... I believe it was around the £15,000 per year mark."

"The pricing is comparable."

"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."

"In my company now, we are using the free version."

More PRTG Network Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

866,685 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Computer Software Company

13%

Government

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	54
Midsize Enterprise	18
Large Enterprise	37

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing is in the middle. It's not too high, nor too low, but it's reasonable.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 21% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 7% of the time

More ITRS Geneos Competitors

Zabbix vs PRTG Network Monitor

Compared 8% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

LibreNMS vs PRTG Network Monitor

Compared 4% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Buyer's Guide

PRTG Network Monitor

August 2025

Download PRTG Network Monitor product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

ITRS Geneos vs. PRTG Network Monitor

August 2025

Free Report: ITRS Geneos vs. PRTG Network Monitor

Find out what your peers are saying about ITRS Geneos vs. PRTG Network Monitor and other solutions. Updated: August 2025.

DOWNLOAD NOW

866,685 professionals have used our research since 2012.

See our ITRS Geneos vs. PRTG Network Monitor report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.