ITRS Geneos vs SolarWinds NPM comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #73, while SolarWinds is ranked #3 with an average rating of 8.5. ITRS holds a 0.6% mindshare in NMS, compared to SolarWinds’s 3.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

6,273 Views
2,384 Comparison Views

96% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

18,343 Views
14,124 Comparison Views

92% willing to recommend

ITRS Geneos

SolarWinds NPM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

SolarWinds NPM and ITRS Geneos are competing in the network monitoring tools category. SolarWinds NPM seems to have the upper hand with its flexibility in environment adaptability and vendor support.

Features: SolarWinds NPM provides automatic device discovery, customizable dashboards, and the ability to schedule network scans. It supports multiple vendors and offers integration with mobile views along with a powerful REST API. SolarWinds' alerting system is highly adaptable, ensuring strong monitoring of network devices across various operating systems. ITRS Geneos is equipped with a range of plugins suitable for the financial sector. Its real-time monitoring via a lightweight NetProbe minimizes system resource usage. Geneos allows for customized views and alerts, focusing on configurability and real-time data management ideal for regulated markets.

Room for Improvement: SolarWinds NPM may need to boost its real-time analytics and scalability for enterprise use. Enhancements in alert setups and integration with more vendor tools have been suggested. Users seek better documentation and simpler setup for complex alerts. ITRS Geneos could improve its dashboard features, mobile integration, and cloud support. Users desire more intuitive log file handling and predictive analytics capabilities.

Ease of Deployment and Customer Service: SolarWinds NPM is versatile with both on-premises and cloud deployment options, receiving generally positive customer feedback, though improvement in technical support response time is noted. ITRS Geneos is mainly used on-premises, praised for customer service but may demand specialized knowledge for deployment due to complex configurations.

Pricing and ROI: SolarWinds NPM offers competitive modular pricing across various tiers, providing flexibility and potential affordability based on organizational needs. Its pricing strategy delivers a positive ROI by managing costs and reducing downtime effectively. ITRS Geneos, primarily focused on financial sectors, is perceived as expensive, reflecting its advanced real-time monitoring capabilities. While the cost is justified for features and customization, users express a desire for flexible pricing for cloud and smaller applications.

To learn more, read our detailed ITRS Geneos vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

Download the complete report

Helped 896,510 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

73rd

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

SolarWinds NPM

Ranking in Network Monitoring Software

3rd

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Cloud Monitoring Software (8th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.7%
ITRS Geneos	0.6%
Other	95.7%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring of queues which helps us to stay ahead of issues and fix them before users start complaining."

"We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers."

"It's a very good tool to use and everybody is very happy with it."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"Customizable Dashboard to display real time business flow monitoring is extremely useful to operations as well as business users, not only to monitor health but also capacity and performance at a glance, catering well to capital markets trading environments from on-exchange order latency to client RFQ type multi-stage tracking, with Geneos providing tools to capture data in near real-time and highly customizable ingestion of metrics that allow users to create tailored scripts and tools for their monitoring needs."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."

More ITRS Geneos pros

"Quick to launch. No agents required. Many configuration options."

"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."

"Our ability to locate the source of a network issue has dramatically reduced our mean-time-to-resolve."

"The most valuable feature is the vital states of the devices as it provides overall CPU and device health information."

"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."

"It's very easy to scale; the scalability is brilliant, and if you need additional monitoring resources or need to plug in your secondary data center, it takes thirty minutes and is easy to use."

"The "Performance Analyzer" feature is the solution's most valuable aspect; it's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic, and with a click of a button you're able to, in one interface, look at historical data for those items."

"Their support team is efficient, and it is easy to set up."

More SolarWinds NPM pros

Cons

"The ITA, the post-incident analytics, could be improved."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"I would like better access to the data that is being collected."

"We need more hassle free plug-ins that offer Load and Start with minimal manual efforts."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."

More ITRS Geneos cons

"The solution's database performance could be improved."

"The dashboards for this solution could be improved."

"The admin web site could be a lot faster."

"Perhaps they could hire more tech support for this awesome product."

"The constant flow of new features and re-designing of the product sometimes presents bugs that were not identified."

"We encountered an inability to display graphical views of some customized reports."

"Another feature I would ask for is for them to have this solution available for Linux systems instead of Windows."

"A need for improvement is in the technical support provided by SolarWinds."

More SolarWinds NPM cons

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The pricing seems reasonable. We're happy enough with it."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"You will get the best price if you get a single global deal."

More ITRS Geneos pricing and cost advice

"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."

"The solution can become very expensive and commercially not viable in countries, such as India."

"We pay a yearly licensing fee."

"Most of the licenses are perpetual, and the annual maintenance charges are not high."

"There are a lot of sub-products and it just continued to increase the price."

"I think that the cost has risen, but the functionality and versatility is way above other products."

"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."

"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."

More SolarWinds NPM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

896,510 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

63%

Computer Software Company

Construction Company

Outsourcing Company

Financial Services Firm

10%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	86

Questions from the Community

Ask a question

Earn 20 points

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

Splunk AppDynamics vs ITRS Geneos

Compared 8% of the time

Dynatrace vs ITRS Geneos

Compared 8% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

Grafana vs ITRS Geneos

Compared 4% of the time

More ITRS Geneos Competitors

ManageEngine OpManager vs SolarWinds NPM

Compared 3% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

PRTG Network Monitor vs SolarWinds NPM

Compared 2% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

ITRS Geneos

May 2026

Download ITRS Geneos product report

Buyer's Guide

SolarWinds NPM

May 2026

Download SolarWinds NPM product report

Also Known As

Geneos

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

Free Report: ITRS Geneos vs. SolarWinds NPM

Find out what your peers are saying about ITRS Geneos vs. SolarWinds NPM and other solutions. Updated: April 2026.

DOWNLOAD NOW

896,510 professionals have used our research since 2012.

See our ITRS Geneos vs. SolarWinds NPM report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.