ITRS Geneos vs SolarWinds NPM comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #74 with an average rating of 5.0, while SolarWinds is ranked #4 with an average rating of 8.4. ITRS holds a 0.6% mindshare in NMS, compared to SolarWinds’s 3.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

5,390 Views
1,886 Comparison Views

96% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

15,453 Views
11,899 Comparison Views

92% willing to recommend

ITRS Geneos

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

SolarWinds NPM and ITRS Geneos are competing in the network monitoring tools category. SolarWinds NPM seems to have the upper hand with its flexibility in environment adaptability and vendor support.

Features: SolarWinds NPM provides automatic device discovery, customizable dashboards, and the ability to schedule network scans. It supports multiple vendors and offers integration with mobile views along with a powerful REST API. SolarWinds' alerting system is highly adaptable, ensuring strong monitoring of network devices across various operating systems. ITRS Geneos is equipped with a range of plugins suitable for the financial sector. Its real-time monitoring via a lightweight NetProbe minimizes system resource usage. Geneos allows for customized views and alerts, focusing on configurability and real-time data management ideal for regulated markets.

Room for Improvement: SolarWinds NPM may need to boost its real-time analytics and scalability for enterprise use. Enhancements in alert setups and integration with more vendor tools have been suggested. Users seek better documentation and simpler setup for complex alerts. ITRS Geneos could improve its dashboard features, mobile integration, and cloud support. Users desire more intuitive log file handling and predictive analytics capabilities.

Ease of Deployment and Customer Service: SolarWinds NPM is versatile with both on-premises and cloud deployment options, receiving generally positive customer feedback, though improvement in technical support response time is noted. ITRS Geneos is mainly used on-premises, praised for customer service but may demand specialized knowledge for deployment due to complex configurations.

Pricing and ROI: SolarWinds NPM offers competitive modular pricing across various tiers, providing flexibility and potential affordability based on organizational needs. Its pricing strategy delivers a positive ROI by managing costs and reducing downtime effectively. ITRS Geneos, primarily focused on financial sectors, is perceived as expensive, reflecting its advanced real-time monitoring capabilities. While the cost is justified for features and customization, users express a desire for flexible pricing for cloud and smaller applications.

To learn more, read our detailed ITRS Geneos vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

74th

Ranking in IT Infrastructure Monitoring

50th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

SolarWinds NPM

Ranking in Network Monitoring Software

4th

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Cloud Monitoring Software (9th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.6%
ITRS Geneos	0.6%
Other	95.8%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS Geneos provides peace of mind by mentoring our processes and applications."

"One of the benefits is to have 24/7 automated monitoring of our most critical services; in general, it has drastically increased the visibility of our estate, definitely improved our response times to issues, and enabled us to proactively detect issues and prevent outages as well."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"For my application, Geneos is detecting and helping us avoid outages at least once a day."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

More ITRS Geneos pros

"This product is of good caliber and we get better results by using it on our network."

"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."

"The most valuable feature is the graphical user interface."

"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."

"SolarWinds is a great solution, and I think that for anybody looking for a nice infrastructure monitoring tool, this solution will do the job."

"The nice thing about SolarWinds is that it's kind of all-in-one; I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."

"With SolarWinds, everything just works."

"Our search finally ended at this Orion’s NPM tool which has great scalability and reliability."

More SolarWinds NPM pros

Cons

"I would like better access to the data that is being collected."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"I believe the product has to improve on reporting."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Its web monitoring capability is very hard to use especially if there is authentication involved."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"There is a one-second ceiling on responses to rule breaches."

More ITRS Geneos cons

"Technical Support: This is also an area where SolarWinds could do a lot better."

"This solution would benefit from expanding on the capabilities within the API."

"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."

"SolarWinds NPM is a stable solution, aside from the fact that they had a major hack a couple of years ago and effectively allowed the Russian government to completely hack their code, making everyone vulnerable."

"The user interface is not intuitive enough and needs improvements in certain parts."

"SolarWinds needs to be improved such that it is on par with the leading products in the market."

"The only thing I don’t like is that NTA license size is tied to NPM’s license size, since my organization's need for NTA is lower than our need for NPM."

"SolarWinds is not an all-in-compassing product. We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country."

More SolarWinds NPM cons

Pricing and Cost Advice

"I can say it's not that cheap because the licensing is a little bit costly"

"You will get the best price if you get a single global deal."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."

"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."

"It is relatively inexpensive compared to other products in the same category."

"Price could be improved on"

"SolarWinds NPM is very expensive, and we pay ten thousand yearly."

"When I compare the cost of CA Spectrum to that of SolarWinds NPM, the cost of CA Spectrum is way too high, and the cost of SolarWinds NPM is pretty low."

"It is too expensive."

"The solution can become very expensive and commercially not viable in countries, such as India."

More SolarWinds NPM pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

65%

Computer Software Company

Construction Company

Outsourcing Company

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	85

Questions from the Community

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What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

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What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

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What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

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Comparisons

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Compared 8% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 6% of the time

Grafana vs ITRS Geneos

Compared 5% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

BMC TrueSight vs ITRS Geneos

Compared 2% of the time

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ManageEngine OpManager vs SolarWinds NPM

Compared 4% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 3% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

ITRS Geneos

April 2026

Download ITRS Geneos product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

Geneos

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

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