We performed a comparison between ITRS Geneos and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Custom script toolkits"
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"I always appreciate Geneos's stability and ease of use."
"The clean and colorful UI and easy to use options like snooze and active times."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"It's a very good tool and a very stable tool."
"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"The solution is very user-friendly."
"A product that is well-tested and trusted in demanding situations."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The Wi-Fi side needs improvement."
"Mobile phone integration is probably not as rich as it could be."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"Robustness of network element mapping tool could be better"
"GUI needs improvement with a more graphical dashboard."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ITRS Geneos is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our ITRS Geneos vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
