ITRS Geneos vs SolarWinds NPM comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #73, while SolarWinds is ranked #3 with an average rating of 8.5. ITRS holds a 0.6% mindshare in NMS, compared to SolarWinds’s 3.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

6,273 Views
2,384 Comparison Views

96% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

18,343 Views
14,124 Comparison Views

92% willing to recommend

ITRS Geneos

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

SolarWinds NPM and ITRS Geneos are competing in the network monitoring tools category. SolarWinds NPM seems to have the upper hand with its flexibility in environment adaptability and vendor support.

Features: SolarWinds NPM provides automatic device discovery, customizable dashboards, and the ability to schedule network scans. It supports multiple vendors and offers integration with mobile views along with a powerful REST API. SolarWinds' alerting system is highly adaptable, ensuring strong monitoring of network devices across various operating systems. ITRS Geneos is equipped with a range of plugins suitable for the financial sector. Its real-time monitoring via a lightweight NetProbe minimizes system resource usage. Geneos allows for customized views and alerts, focusing on configurability and real-time data management ideal for regulated markets.

Room for Improvement: SolarWinds NPM may need to boost its real-time analytics and scalability for enterprise use. Enhancements in alert setups and integration with more vendor tools have been suggested. Users seek better documentation and simpler setup for complex alerts. ITRS Geneos could improve its dashboard features, mobile integration, and cloud support. Users desire more intuitive log file handling and predictive analytics capabilities.

Ease of Deployment and Customer Service: SolarWinds NPM is versatile with both on-premises and cloud deployment options, receiving generally positive customer feedback, though improvement in technical support response time is noted. ITRS Geneos is mainly used on-premises, praised for customer service but may demand specialized knowledge for deployment due to complex configurations.

Pricing and ROI: SolarWinds NPM offers competitive modular pricing across various tiers, providing flexibility and potential affordability based on organizational needs. Its pricing strategy delivers a positive ROI by managing costs and reducing downtime effectively. ITRS Geneos, primarily focused on financial sectors, is perceived as expensive, reflecting its advanced real-time monitoring capabilities. While the cost is justified for features and customization, users express a desire for flexible pricing for cloud and smaller applications.

To learn more, read our detailed ITRS Geneos vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

73rd

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

SolarWinds NPM

Ranking in Network Monitoring Software

3rd

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Cloud Monitoring Software (8th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.7%
ITRS Geneos	0.6%
Other	95.7%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Tons of default modules which are available out of the box"

"The 'start of day' (SOD) and 'end of day' (EOD) checks were automated by using this tool, thus reducing the amount of manual work needed by almost two hours per day."

"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."

"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."

"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."

"For getting out in front of a problem before it happens, it's absolutely superb."

"Their customer support is first rate."

More ITRS Geneos pros

"SolarWinds has greatly helped us, especially in tracing when the SoundCloud Software goes down without any apparent reason."

"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."

"Technical support from SolarWinds is the best."

"Its GUI is very user-friendly."

"The most common feedback I receive as a consultant is how the product ultimately finds issues and bottlenecks in the enterprise that the engineers were previously unaware existed."

"It's easy to understand, even if you are not too technical."

"Provides a good level of tools and covers essential components."

"SolarWinds NPM has helped our organization by proactively indicating if we are low on resources for a particular server."

More SolarWinds NPM pros

Cons

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"As far as I know, ITRS does not have integration with any version control system."

"I believe the product has to improve on reporting."

"The ITA, the post-incident analytics, could be improved."

"We sometimes experienced disconnects of the gateways which was a hard one to resolve."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

More ITRS Geneos cons

"Technical support is average. Sometimes it took days to get responses and the responses were via email."

"Customer Service: 0/10 as there were no knowledge base articles when I used it, and every new patch required customer login to apply."

"The market is changing, and people are expecting automation. I think that's a disadvantage."

"I would like to have a Syslog server module for this product. That would make the solution better."

"Sometimes there are issues when upgrading to a new version of the product."

"The user should be able to customize the dashboard to their own requirements."

"The charge is currently made per module for the product, and there is no option to buy it as a full system bundle which makes it costly."

"We decided that we were no longer going to trust that their products have not been compromised."

More SolarWinds NPM cons

Pricing and Cost Advice

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"I can say it's not that cheap because the licensing is a little bit costly"

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"Price could be improved on"

"I find that the pricing is acceptable."

"We have a perpetual license for this solution, and my impression is that this solution is cheap."

"SolarWinds is expensive. That's why it's primarily banks using the solution. Small businesses can't afford it. Due to its pricing, most smaller enterprises like manufacturing companies are not interested. For example, we have a client who is also interested in traffic monitoring, but they are not purchasing SolarWinds because of the cost."

"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."

"The price is more expensive than some other products, such as ManageEngine."

"I would rate the pricing a five out of ten"

"Quite highly priced"

More SolarWinds NPM pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

65%

Computer Software Company

Construction Company

Outsourcing Company

Manufacturing Company

11%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	85

Questions from the Community

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What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

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What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 8% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 7% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

Grafana vs ITRS Geneos

Compared 4% of the time

LogicMonitor vs ITRS Geneos

Compared 2% of the time

More ITRS Geneos Competitors

ManageEngine OpManager vs SolarWinds NPM

Compared 4% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 2% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

ITRS Geneos

April 2026

Download ITRS Geneos product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

Geneos

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

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