ITRS Geneos vs SolarWinds NPM comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #74 with an average rating of 5.0, while SolarWinds is ranked #4 with an average rating of 8.4. ITRS holds a 0.6% mindshare in NMS, compared to SolarWinds’s 3.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

5,390 Views
1,886 Comparison Views

96% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

15,453 Views
11,899 Comparison Views

92% willing to recommend

ITRS Geneos

SolarWinds NPM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

SolarWinds NPM and ITRS Geneos are competing in the network monitoring tools category. SolarWinds NPM seems to have the upper hand with its flexibility in environment adaptability and vendor support.

Features: SolarWinds NPM provides automatic device discovery, customizable dashboards, and the ability to schedule network scans. It supports multiple vendors and offers integration with mobile views along with a powerful REST API. SolarWinds' alerting system is highly adaptable, ensuring strong monitoring of network devices across various operating systems. ITRS Geneos is equipped with a range of plugins suitable for the financial sector. Its real-time monitoring via a lightweight NetProbe minimizes system resource usage. Geneos allows for customized views and alerts, focusing on configurability and real-time data management ideal for regulated markets.

Room for Improvement: SolarWinds NPM may need to boost its real-time analytics and scalability for enterprise use. Enhancements in alert setups and integration with more vendor tools have been suggested. Users seek better documentation and simpler setup for complex alerts. ITRS Geneos could improve its dashboard features, mobile integration, and cloud support. Users desire more intuitive log file handling and predictive analytics capabilities.

Ease of Deployment and Customer Service: SolarWinds NPM is versatile with both on-premises and cloud deployment options, receiving generally positive customer feedback, though improvement in technical support response time is noted. ITRS Geneos is mainly used on-premises, praised for customer service but may demand specialized knowledge for deployment due to complex configurations.

Pricing and ROI: SolarWinds NPM offers competitive modular pricing across various tiers, providing flexibility and potential affordability based on organizational needs. Its pricing strategy delivers a positive ROI by managing costs and reducing downtime effectively. ITRS Geneos, primarily focused on financial sectors, is perceived as expensive, reflecting its advanced real-time monitoring capabilities. While the cost is justified for features and customization, users express a desire for flexible pricing for cloud and smaller applications.

To learn more, read our detailed ITRS Geneos vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

Download the complete report

Helped 890,124 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

74th

Ranking in IT Infrastructure Monitoring

50th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

SolarWinds NPM

Ranking in Network Monitoring Software

4th

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Cloud Monitoring Software (9th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.6%
ITRS Geneos	0.6%
Other	95.8%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time."

"The result was a similar metrics monitored at a much better frequency, with a more stable product and a much better user interface."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."

"It is better than any monitoring product I've ever used in terms of providing real-time metric data."

"ITRS Geneos provides peace of mind by mentoring our processes and applications."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."

More ITRS Geneos pros

"SolarWinds has greatly helped us, especially in tracing when the SoundCloud Software goes down without any apparent reason."

"The solution is very user-friendly."

"This is a product that I recommend, although it requires technical skills in order to use it."

"One of the best features is the reports feature."

"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."

"The most valuable features are language support and technical support."

"A product that is well-tested and trusted in demanding situations."

"The interface is user-friendly, making it easy to use."

More SolarWinds NPM pros

Cons

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"It would be good if there were documentation on the ITRS website such as tutorials or plugins which are available to download."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS."

More ITRS Geneos cons

"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."

"The only thing that can be improved is to continually add to the existing capabilities of the product."

"It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there."

"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."

"There are issues with newer features so it can take a long time to adjust. The solution is in bad shape because of software hacks."

"The cost is based on the number of nodes, so it is expensive when you have a lot of them."

"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."

"The interface could be made more user-friendly."

More SolarWinds NPM cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing and licensing is based on the requirements."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"I can say it's not that cheap because the licensing is a little bit costly"

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."

"The price is more expensive than some other products, such as ManageEngine."

"There can be fees in addition to the licensing fees if you add on."

"It's expensive and there are costs in addition to the standard licensing."

"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."

"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."

"The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."

"The NPM component of the system costs approximately $1,000 USD per year."

More SolarWinds NPM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

890,124 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

65%

Computer Software Company

Construction Company

Outsourcing Company

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	85

Questions from the Community

Ask a question

Earn 20 points

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 8% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 6% of the time

Grafana vs ITRS Geneos

Compared 5% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

BMC TrueSight vs ITRS Geneos

Compared 2% of the time

More ITRS Geneos Competitors

ManageEngine OpManager vs SolarWinds NPM

Compared 4% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 3% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

ITRS Geneos

April 2026

Download ITRS Geneos product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

Geneos

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

Free Report: ITRS Geneos vs. SolarWinds NPM

Find out what your peers are saying about ITRS Geneos vs. SolarWinds NPM and other solutions. Updated: April 2026.

DOWNLOAD NOW

890,124 professionals have used our research since 2012.

See our ITRS Geneos vs. SolarWinds NPM report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.