ITRS Geneos vs SolarWinds NPM comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #73, while SolarWinds is ranked #3 with an average rating of 8.5. ITRS holds a 0.6% mindshare in NMS, compared to SolarWinds’s 3.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

6,273 Views
2,384 Comparison Views

96% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

18,343 Views
14,124 Comparison Views

92% willing to recommend

ITRS Geneos

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

SolarWinds NPM and ITRS Geneos are competing in the network monitoring tools category. SolarWinds NPM seems to have the upper hand with its flexibility in environment adaptability and vendor support.

Features: SolarWinds NPM provides automatic device discovery, customizable dashboards, and the ability to schedule network scans. It supports multiple vendors and offers integration with mobile views along with a powerful REST API. SolarWinds' alerting system is highly adaptable, ensuring strong monitoring of network devices across various operating systems. ITRS Geneos is equipped with a range of plugins suitable for the financial sector. Its real-time monitoring via a lightweight NetProbe minimizes system resource usage. Geneos allows for customized views and alerts, focusing on configurability and real-time data management ideal for regulated markets.

Room for Improvement: SolarWinds NPM may need to boost its real-time analytics and scalability for enterprise use. Enhancements in alert setups and integration with more vendor tools have been suggested. Users seek better documentation and simpler setup for complex alerts. ITRS Geneos could improve its dashboard features, mobile integration, and cloud support. Users desire more intuitive log file handling and predictive analytics capabilities.

Ease of Deployment and Customer Service: SolarWinds NPM is versatile with both on-premises and cloud deployment options, receiving generally positive customer feedback, though improvement in technical support response time is noted. ITRS Geneos is mainly used on-premises, praised for customer service but may demand specialized knowledge for deployment due to complex configurations.

Pricing and ROI: SolarWinds NPM offers competitive modular pricing across various tiers, providing flexibility and potential affordability based on organizational needs. Its pricing strategy delivers a positive ROI by managing costs and reducing downtime effectively. ITRS Geneos, primarily focused on financial sectors, is perceived as expensive, reflecting its advanced real-time monitoring capabilities. While the cost is justified for features and customization, users express a desire for flexible pricing for cloud and smaller applications.

To learn more, read our detailed ITRS Geneos vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

73rd

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

SolarWinds NPM

Ranking in Network Monitoring Software

3rd

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

Cloud Monitoring Software (8th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.7%
ITRS Geneos	0.6%
Other	95.7%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very effective and productive tool, and avoids any major incidents."

"It's catching things that are going wrong before they become catastrophic, in most cases."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The great advantage of this tool is real-time monitoring."

"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."

More ITRS Geneos pros

"In my experience with SolarWinds NPM Quality of Experience dashboard, it fulfilled all of our requirements."

"The interface is user-friendly, making it easy to use."

"Our ability to locate the source of a network issue has dramatically reduced our mean-time-to-resolve."

"The most valuable feature of this solution is the monitoring capabilities."

"Solarwinds NPM was always the one that could check most of the monitoring requirements."

"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."

"This solution provides one standardized platform for network device monitoring."

"It gives us a map of the network setup and one console to see the entire network."

More SolarWinds NPM pros

Cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"It would be good if there were documentation on the ITRS website such as tutorials or plugins which are available to download."

"I would like better access to the data that is being collected."

"I believe the product has to improve on reporting."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"In some cases Netprobe can be unstable."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files."

"The graphical interface is nice but could be improved."

More ITRS Geneos cons

"The module UIs can have different features based on what module you're in. I'd love to see feature parity between them."

"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."

"The interface can be a bit cumbersome at times."

"The solution is considered expensive."

"An area for improvement would be the use of modular licenses, which are not practical for big clients."

"A need for improvement is in the technical support provided by SolarWinds. Customers have given feedback about the delayed response times from the technical team, especially during application-level issues."

"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."

"It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there."

More SolarWinds NPM cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"I can say it's not that cheap because the licensing is a little bit costly"

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos pricing and cost advice

"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."

"There's standard licensing, and then it depends on the size of the customer."

"I think that the cost has risen, but the functionality and versatility is way above other products."

"I would rate the pricing a five out of ten"

"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."

"The solution's pricing is low compared to a lot of other tools in the market."

"It is relatively inexpensive compared to other products in the same category."

"It is expensive."

More SolarWinds NPM pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

65%

Computer Software Company

Construction Company

Outsourcing Company

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	85

Questions from the Community

Ask a question

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What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

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Compared 8% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 7% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

Grafana vs ITRS Geneos

Compared 4% of the time

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ManageEngine OpManager vs SolarWinds NPM

Compared 4% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 3% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

ITRS Geneos

April 2026

Download ITRS Geneos product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

Geneos

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

ITRS Geneos vs. SolarWinds NPM

April 2026

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