We performed a comparison between ITRS Geneos and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Custom script toolkits"
"The most valuable features of ScienceLogic are AI and machine learning."
"When it comes to features, the power pack is the most valuable."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The power flow is great."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The solution provides good infra-monitoring features."
"The best feature is the highly flexible graphs."
"The Wi-Fi side needs improvement."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would like better access to the data that is being collected."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Data visualization – real time and historical – is a weakness."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should add CLI command modes and scripts for high performance."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"ScienceLogic could improve the implementation, it could be made easier."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. ITRS Geneos is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our ITRS Geneos vs. ScienceLogic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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