ITRS Geneos Pros
SK
reviewer2043804
Production Technologist at BNP Paribas
I always appreciate Geneos's stability and ease of use.
View full review »One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.
View full review »The great advantage of this tool is real-time monitoring.
View full review »Buyer's Guide
ITRS Geneos
May 2023

Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
708,461 professionals have used our research since 2012.
RN
Richard Nightingale
Senior analyst at a financial services firm with 5,001-10,000 employees
The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.
View full review »SS
reviewer2127225
Monitoring Specialist at a financial services firm with 51-200 employees
It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.
View full review »The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.
View full review »KY
reviewer2026149
SRE Observability Specialist at a financial services firm with 10,001+ employees
The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.
View full review »DK
reviewer2045373
SENIOR CLOUD SUPPORT ENGINEER at a financial services firm with 10,001+ employees
The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.
View full review »PW
PeterWard
Senior Analyst at a financial services firm with 1,001-5,000 employees
One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.
View full review »ITRS Geneos Cons
SK
reviewer2043804
Production Technologist at BNP Paribas
For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.
View full review »I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself.
View full review »ITRS Geneos cloud monitoring is very weak and can use improvement.
View full review »Buyer's Guide
ITRS Geneos
May 2023

Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
708,461 professionals have used our research since 2012.
RN
Richard Nightingale
Senior analyst at a financial services firm with 5,001-10,000 employees
ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.
View full review »SS
reviewer2127225
Monitoring Specialist at a financial services firm with 51-200 employees
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.
View full review »For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.
View full review »KY
reviewer2026149
SRE Observability Specialist at a financial services firm with 10,001+ employees
There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.
View full review »DK
reviewer2045373
SENIOR CLOUD SUPPORT ENGINEER at a financial services firm with 10,001+ employees
Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.
View full review »PW
PeterWard
Senior Analyst at a financial services firm with 1,001-5,000 employees
The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.
View full review »Buyer's Guide
ITRS Geneos
May 2023

Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: May 2023.
708,461 professionals have used our research since 2012.