ITRS Geneos Pros

PS
Director at a financial services firm with 10,001+ employees
The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.
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RN
Senior analyst at a financial services firm with 5,001-10,000 employees
The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.
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JacquesViljoen - PeerSpot reviewer
Digital Trading Platforms Specialist at a financial services firm with 10,001+ employees
The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.
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Buyer's Guide
ITRS Geneos
November 2022
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,711 professionals have used our research since 2012.
LP
IT Support Specialist at a financial services firm with 10,001+ employees
The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.
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PW
Senior Analyst at a financial services firm with 1,001-5,000 employees
One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.
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ITRS Geneos Cons

PS
Director at a financial services firm with 10,001+ employees
Mobile phone integration is probably not as rich as it could be.
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RN
Senior analyst at a financial services firm with 5,001-10,000 employees
ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.
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JacquesViljoen - PeerSpot reviewer
Digital Trading Platforms Specialist at a financial services firm with 10,001+ employees
For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.
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Buyer's Guide
ITRS Geneos
November 2022
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,711 professionals have used our research since 2012.
LP
IT Support Specialist at a financial services firm with 10,001+ employees
One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.
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PW
Senior Analyst at a financial services firm with 1,001-5,000 employees
The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.
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Buyer's Guide
ITRS Geneos
November 2022
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,711 professionals have used our research since 2012.