Azure Monitor vs ITRS Geneos comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 28, 2023

We performed a comparison between Azure Monitor and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Azure Monitor's cloud-native setup can take a few days to configure and opinions on its user-friendliness vary. On the other hand, ITRS Geneos requires onsite support for weeks and takes a few hours to deploy, but it may take up to a year to fully implement. The installation and configuration of Geneos are straightforward, but it requires maintenance after deployment.
  • Features: Azure Monitor provides application insights and telemetry, as well as good troubleshooting features at a low cost. On the other hand, ITRS Geneos is highly customizable and flexible, provides proactive monitoring, and has a good presentation layer.
  • Pricing: Azure Monitor offers pay-as-you-go pricing based on log file size, while ITRS Geneos has a pricing model that varies based on future utilization and includes additional costs for add-ons. Some users find Azure Monitor more affordable than other options, whereas ITRS Geneos may be more costly for industries outside of finance and banking.
  • Service and Support: The quality of Azure Monitor's customer service is inconsistent, receiving mixed reviews from users. ITRS Geneos, on the other hand, is praised for its exceptional technical support, with reviewers describing it as superb and amazing. There is room for improvement for both products.
  • ROI: According to reviews, Azure Monitor is a cost-effective choice that still provides good ROI. In contrast, ITRS Geneos is praised for its extensive solutions that can prevent potential losses and eliminate expenses.

Comparison Results: Azure Monitor is a cost-effective and easy-to-use solution that integrates well with other Microsoft technologies. It is highly recommended due to its lower cost, ease of configuration and maintenance, and integration capabilities. On the other hand, while ITRS Geneos is highly customizable and flexible, it lacks thread-level monitoring and requires a complex initial setup that may require direct onsite support for several weeks. It may also be too expensive for non-banking and non-finance industries. Azure Monitor is a more affordable and user-friendly option for developers who want to integrate with Visual Studio and monitor cloud resources across multiple subscriptions, making it the preferred solution.

To learn more, read our detailed Azure Monitor vs. ITRS Geneos Report (Updated: November 2023).
744,865 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.""Technical support is helpful.""Log analytics and log queries are the most valuable features of Azure Monitor.""It is a move-in powerful feature compared to other market-leading tools.""It is a robust, stable product.""Technical support is good and helpful...The initial setup is easy.""In the last company where I worked about a year ago, it looked very simple."

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"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.""The great advantage of this tool is real-time monitoring.""I always appreciate Geneos's stability and ease of use.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

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"The solution needs better monitoring. It requires better log controls.""Azure Monitor could improve the visualization aspect and integrate better with other third-party services.""Setting up this solution is complex. It's also missing the functionality of assigning alerts.""Azure Monitor could improve network performance monitoring and make it more advanced.""In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users.""The length of latency is terrible and needs to be improved.""Azure Monitor's integration with applications could be improved.""They should include advanced logging on the database level in the Azure pool."

More Azure Monitor Cons →

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.""I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

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Pricing and Cost Advice
  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • "The licensing is a monthly fee."
  • "I would rate Azure Monitor a two out of five for affordability."
  • "The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
  • More Azure Monitor Pricing and Cost Advice →

  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • "The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
  • "The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
  • "Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
  • "ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
  • "The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
  • "Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
  • More ITRS Geneos Pricing and Cost Advice →

    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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    Questions from the Community
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Top Answer:The dashboard allows us to easily track various metrics and quickly understand the overall health of our system.
    Top Answer:Establishing a threshold for resource utilization below 40% over a specified duration could trigger an automated scaling down, and vice versa. This way, the system could dynamically adjust… more »
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:I can say it's not that cheap because the licensing is a little bit costly. So, definitely, we had to pay a certain amount to use it.
    Top Answer:Speaking about room for improvement, ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud. I definitely know that they have some monitoring extensions or plug-ins for the… more »
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    Also Known As
    Learn More

    Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure. 

    With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts. 

    Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.  

    Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility. 

    Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit

    Learn more about Azure Monitor
    Learn more about ITRS Geneos
    Sample Customers
    Rackspace, First Gas, Allscripts, ABB Group
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    Computer Software Company33%
    Financial Services Firm14%
    Comms Service Provider14%
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company7%
    Financial Services Firm95%
    Computer Software Company3%
    Marketing Services Firm3%
    Financial Services Firm75%
    Computer Software Company5%
    Comms Service Provider3%
    Non Profit2%
    Company Size
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise50%
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    Small Business8%
    Midsize Enterprise5%
    Large Enterprise87%
    Buyer's Guide
    Azure Monitor vs. ITRS Geneos
    November 2023
    Find out what your peers are saying about Azure Monitor vs. ITRS Geneos and other solutions. Updated: November 2023.
    744,865 professionals have used our research since 2012.

    Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 30 reviews while ITRS Geneos is ranked 9th in Application Performance Monitoring (APM) and Observability with 10 reviews. Azure Monitor is rated 7.8, while ITRS Geneos is rated 8.2. The top reviewer of Azure Monitor writes "Helps us test the performance and efficiency of cloud applications; good log analysis". On the other hand, the top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". Azure Monitor is most compared with Datadog, Dynatrace, Splunk Enterprise Security, Prometheus and New Relic, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Splunk Enterprise Security, Grafana and Prometheus. See our Azure Monitor vs. ITRS Geneos report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.