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Azure Monitor vs ITRS Geneos comparison

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Buyer's Guide
Azure Monitor vs. ITRS Geneos
July 2022
Find out what your peers are saying about Azure Monitor vs. ITRS Geneos and other solutions. Updated: July 2022.
620,600 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The VPN is one of the solution's most valuable features for us.""It does everything we wanted it to do.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The most valuable feature is application monitoring.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The simplicity of the dashboard is very good.""Working with the solution is very easy. It's user-friendly.""The monitoring so far has been good and we are happy with it."

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"The solution works well overall. It's easy to implement and simple to use.""Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution.""Azure Monitor is very stable.""Provides an overview and high-level information.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.""The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution.""You can scale the product."

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"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

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Cons
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""I haven't come across any features that are lacking.""It is very difficult to award the service level cycles at an endpoint level.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""They should bring the pricing down to be more competitive.""It would be nice if there were pre-made dashboards."

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"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier.""This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation.""In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs.""Azure Monitor could improve the visualization aspect and integrate better with other third-party services.""Lacks information including details related to where problems lie.""They need to work with other cloud providers - not just Azure.""Setting up this solution is complex. It's also missing the functionality of assigning alerts.""This solution has fewer features than some of its competitors, so adding more features to it would make it better."

More Azure Monitor Cons →

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""Mobile phone integration is probably not as rich as it could be.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

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Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • More New Relic APM Pricing and Cost Advice →

  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • More Azure Monitor Pricing and Cost Advice →

  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:The monitoring so far has been good and we are happy with it.
    Top Answer:While we do pay for the solution on a monthly basis, I can't speak to the exact cost of the product. There might also be… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
    Top Answer:They need to work with other cloud providers - not just Azure. We'd like them to work with clouds such as GCP, AWS, and… more »
    Top Answer:The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from… more »
    Top Answer:It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing… more »
    Top Answer:One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files… more »
    Comparisons
    Also Known As
    New Relic Mobile
    Geneos
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Offer
    Learn more about New Relic APM
    Learn more about Azure Monitor
    Learn more about ITRS Geneos
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Rackspace, First Gas, Allscripts, ABB Group
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Financial Services Firm12%
    Retailer5%
    REVIEWERS
    Government25%
    Insurance Company25%
    Financial Services Firm25%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider14%
    Financial Services Firm9%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm97%
    Computer Software Company3%
    VISITORS READING REVIEWS
    Financial Services Firm61%
    Computer Software Company16%
    Comms Service Provider5%
    Insurance Company2%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise28%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business35%
    Midsize Enterprise15%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise5%
    Large Enterprise83%
    Buyer's Guide
    Azure Monitor vs. ITRS Geneos
    July 2022
    Find out what your peers are saying about Azure Monitor vs. ITRS Geneos and other solutions. Updated: July 2022.
    620,600 professionals have used our research since 2012.

    Azure Monitor is ranked 7th in Application Performance Management (APM) with 10 reviews while ITRS Geneos is ranked 6th in Application Performance Management (APM) with 5 reviews. Azure Monitor is rated 7.6, while ITRS Geneos is rated 8.6. The top reviewer of Azure Monitor writes "Low-priced and stable tool for data export and visualization, but has very few features". On the other hand, the top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". Azure Monitor is most compared with Datadog, Splunk, Dynatrace, SolarWinds Server and Application Monitor and Google Stackdriver, whereas ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, Zabbix and Nagios Core. See our Azure Monitor vs. ITRS Geneos report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.